Diesel Cayenne and VW emission issue
#4891
Pro
I jist confirmed w pcna On new cars (not loaners or Demos ) in service date begins date of purchase,4 yrs / 50 k miles and on
emissions 10 yrs /120 k miles
towson has only one new vehicle Carrara white / Black/luxur interoir $80 sticker
emissions 10 yrs /120 k miles
towson has only one new vehicle Carrara white / Black/luxur interoir $80 sticker
#4892
Ok - editing my previous reply completely.
Interesting that PCNA told you 4/50.
I just emailed the sales guy that had the red new 16 I was looking at. He told me:
Ugh why is there so much conflicting info out there?
4/50 alters my desire to buy a new one.
Interesting that PCNA told you 4/50.
I just emailed the sales guy that had the red new 16 I was looking at. He told me:
Hello Jim,
It was my pleasure to meet with you both the other night to assist in your vehicle needs.
The new 2016 Cayenne Diesel vehicles come with the 6/100,000 mile warranty as the standard warranty instead of the original 4/50,000 that you had stated.
Please let me know if you may have any further questions or if you would like to come in take the vehicle for a test drive.
It was my pleasure to meet with you both the other night to assist in your vehicle needs.
The new 2016 Cayenne Diesel vehicles come with the 6/100,000 mile warranty as the standard warranty instead of the original 4/50,000 that you had stated.
Please let me know if you may have any further questions or if you would like to come in take the vehicle for a test drive.
Ugh why is there so much conflicting info out there?
4/50 alters my desire to buy a new one.
#4893
Pro
my sales guy initially said the same 6/100 , he literally just called me stating he that what he quoted me is incorrect , that he confirmed w pcna 4/50 k
#4894
Rennlist Member
Well, so much for not playing games. I've called 8 different Porsche dealers today and I think I have 5 different responses.
1- Can't sell any diesels yet, probably won't be until spring
2- We can sell new ones but not used ones. Only warranty is the 4yr/50k plus the 100k emissions warranty. Warranty starts when I take delivery. So basically no incentive.
3- We can sell both new and used but the all warranties all start 2-3 years ago as all cars are punched. All have remainder of new warranty plus CPO to 6yr/100k
4- Can't sell any yet, waiting to hear any day now.
5- WTF do you want a diesel for? Buy a turbo.
Those of you that have recently purchased...what did you get for warranty?
1- Can't sell any diesels yet, probably won't be until spring
2- We can sell new ones but not used ones. Only warranty is the 4yr/50k plus the 100k emissions warranty. Warranty starts when I take delivery. So basically no incentive.
3- We can sell both new and used but the all warranties all start 2-3 years ago as all cars are punched. All have remainder of new warranty plus CPO to 6yr/100k
4- Can't sell any yet, waiting to hear any day now.
5- WTF do you want a diesel for? Buy a turbo.
Those of you that have recently purchased...what did you get for warranty?
On your warranty issue I called Porsche customer service direct and asked them to give me the actual dates the warranty will expire for specific VIN's . I would recommend the same step.
Keep trying on calls to Dealers , I called about the same number of dealers as you for the 5 or 6 weeks after the settlement trying to get in as soon as the vehicles were released for sale and only 2 were on top of the issue, North Houston and Monterey Porsche , but Monterey had a smaller inventory.
#4895
Pro
Spoke to my local gm who is a good friend of mine , the issue is there is conflicting info ,the new car stickers for the stop sale diesels state 4yr/50k
but regional pcna rep stated it is 6yr/100k
but regional pcna rep stated it is 6yr/100k
Thus there is lack of clarity
#4896
I think the issue here on warranties stems from the fact that some dealer "punch" the titles which starts the clock ticking on the warranty. They are technically still "new" as they have never been titled but the warranty start date is the punch date. These cars get basically new warranty PLUS a CPO warranty. One dealer told me that punching has something to do with helping with the floor planning financing.
If a dealer did not punch, then it is a new car and it's just the standard new car 4/50 warranty w/o the extended CPO but it starts when you buy it.
Neither scenario affects the 6/120k emission warranty that ALL CDs get.
If a dealer did not punch, then it is a new car and it's just the standard new car 4/50 warranty w/o the extended CPO but it starts when you buy it.
Neither scenario affects the 6/120k emission warranty that ALL CDs get.
#4897
Still some CD's in Houston!
We are currently working to get the details online at his time..
Attached are the 15 Cayenne Diesels that we have available, to note, we have used a few of these as loaner cars while they were sitting
so if you find one of interest please contact me and I can verify the mileage on it.
John
Attached are the 15 Cayenne Diesels that we have available, to note, we have used a few of these as loaner cars while they were sitting
so if you find one of interest please contact me and I can verify the mileage on it.
John
Please be sure to ask for John... He's a long-time supporter of this forum and a great guy to deal with.
I think there are still some CD's at North Houston, and all are at 20% discount. Check it out!
#4898
Intermediate
2013 CD with the Fix!
Hi everyone!
I dropped my CD off on Monday at my local dealer (only one in Jacksonville, FL - Fields Porsche, FKA Brumos). I had a laundry list of things for them to do, so it took them all week to address all issues and apply the diesel fixes. I picked it up today (Yes, they would have brought it to me, but was more convenient for me to get it). Here's my experience:
>> They treated me very well, gave me a Macan to drive whilst performing the repairs.
>> I got the money on Wednesday (Chase email/direct deposit hit on Thursday) - I found it interesting that I hadn't even gotten it back yet...
>> Detail was excellent.
>> Full tank of fuel and AdBlue.
>> I started driving home, and about 10 miles into my trip back home (I live about 16 miles from the dealer), I got a "Check left rear brake lamp" message. So, I turned around, went back to the dealer... I was greeted again with open arms, immediately a technician (very clinical appearing/clean/and well spoken) showed up with a very clinical cart and computer. The short of it, they've ordered both the outer (on quarter) and inner (on tailgate) left tail lamps. They were awesome... This was just by chance and unrelated to the diesel related repairs...
>> OK, now, for my experience. Like many others, the shifting pattern is different (Holds gears a bit longer, particularly when cold) (note: when I picked it up it was about 47 degrees, and the vehicle was cold). The engine sound is the same to me (but I wear hearing aids - half deaf in my lower frequencies). The shifting patterns seem to be more refined, and, quite frankly, I like it better. I do not notice ANY performance degradation. None. I have put about 60 miles on it thus far, and am still a very happy CD Owner. Of course, time will tell on the fuel economy, and I won't trust the computer to tell me, so I'll wait until the fill up to calculate it.
>> The exhaust smell - smells like new car (metals breaking in with the heat of the exhaust...).
That's it. I am ever so pleased with everything (fingers crossed, it remains this way!).
So, I hope this helps any of you whom are on the fence about this. I would highly recommend to get 'er done. (at least at this time!) :-)
I dropped my CD off on Monday at my local dealer (only one in Jacksonville, FL - Fields Porsche, FKA Brumos). I had a laundry list of things for them to do, so it took them all week to address all issues and apply the diesel fixes. I picked it up today (Yes, they would have brought it to me, but was more convenient for me to get it). Here's my experience:
>> They treated me very well, gave me a Macan to drive whilst performing the repairs.
>> I got the money on Wednesday (Chase email/direct deposit hit on Thursday) - I found it interesting that I hadn't even gotten it back yet...
>> Detail was excellent.
>> Full tank of fuel and AdBlue.
>> I started driving home, and about 10 miles into my trip back home (I live about 16 miles from the dealer), I got a "Check left rear brake lamp" message. So, I turned around, went back to the dealer... I was greeted again with open arms, immediately a technician (very clinical appearing/clean/and well spoken) showed up with a very clinical cart and computer. The short of it, they've ordered both the outer (on quarter) and inner (on tailgate) left tail lamps. They were awesome... This was just by chance and unrelated to the diesel related repairs...
>> OK, now, for my experience. Like many others, the shifting pattern is different (Holds gears a bit longer, particularly when cold) (note: when I picked it up it was about 47 degrees, and the vehicle was cold). The engine sound is the same to me (but I wear hearing aids - half deaf in my lower frequencies). The shifting patterns seem to be more refined, and, quite frankly, I like it better. I do not notice ANY performance degradation. None. I have put about 60 miles on it thus far, and am still a very happy CD Owner. Of course, time will tell on the fuel economy, and I won't trust the computer to tell me, so I'll wait until the fill up to calculate it.
>> The exhaust smell - smells like new car (metals breaking in with the heat of the exhaust...).
That's it. I am ever so pleased with everything (fingers crossed, it remains this way!).
So, I hope this helps any of you whom are on the fence about this. I would highly recommend to get 'er done. (at least at this time!) :-)
#4899
Rennlist Member
I think the issue here on warranties stems from the fact that some dealer "punch" the titles which starts the clock ticking on the warranty. They are technically still "new" as they have never been titled but the warranty start date is the punch date. These cars get basically new warranty PLUS a CPO warranty. One dealer told me that punching has something to do with helping with the floor planning financing.
If a dealer did not punch, then it is a new car and it's just the standard new car 4/50 warranty w/o the extended CPO but it starts when you buy it.
Neither scenario affects the 6/120k emission warranty that ALL CDs get.
If a dealer did not punch, then it is a new car and it's just the standard new car 4/50 warranty w/o the extended CPO but it starts when you buy it.
Neither scenario affects the 6/120k emission warranty that ALL CDs get.
Porsche said all diesels were given the extended warranty. So, theoretically, even the new, unpunched should be covered.
On the other hand, if you buy a new (fixed) diesel, you've not been hurt, so why offer the extended warranty? It would be good "optics" to make it 6/100, but what's the risk and/or cost in doing that? That's what factors into all this.
And, if a new vehicle doesn't come with that extended warranty, but a dealer still wants close to MSRP for the vehicles, or even 15% off, what are you getting besides a 2 year old (maybe 3, if you find a 2015) with, probably, some miles on it? Nada. Other than low miles, there is absolutely no reason to be paying more than used car pricing (adjusted for mileage, of course).
#4900
Basic Sponsor
Rennlist
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Rennlist
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On the other hand, if you buy a new (fixed) diesel, you've not been hurt, so why offer the extended warranty? It would be good "optics" to make it 6/100, but what's the risk and/or cost in doing that? That's what factors into all this.
And, if a new vehicle doesn't come with that extended warranty, but a dealer still wants close to MSRP for the vehicles, or even 15% off, what are you getting besides a 2 year old (maybe 3, if you find a 2015) with, probably, some miles on it? Nada. Other than low miles, there is absolutely no reason to be paying more than used car pricing (adjusted for mileage, of course).
And, if a new vehicle doesn't come with that extended warranty, but a dealer still wants close to MSRP for the vehicles, or even 15% off, what are you getting besides a 2 year old (maybe 3, if you find a 2015) with, probably, some miles on it? Nada. Other than low miles, there is absolutely no reason to be paying more than used car pricing (adjusted for mileage, of course).
The extended warranty is a must to help cover the risks of unknown associated with the car sitting for 2-2.5 years. Every dealer treated the cars differently it seems but 6yr/100k is enough to make up for this for most, 4/50k takes away some of the benefit of “the deal”
#4901
If I were you, 'd check the start date for that 6yr/100m warranty. You might find that the clock started back in 2015 when they punched the title so you may really have a 4yr/100m warranty.
#4902
Rennlist Member
The rub is the apparent loss of the 6/100 on the "new" CDs that haven't been sold or pressed into loaner service. If they only get the 4/50, it's just another reason why these cars should be priced as used vs new cars. And goes against what Porsche said at the beginning of all this; that all Cayenne diesels had a 6/100 warranty.
#4903
4 more years/100K on a used car is awesome. I think we're all pretty aware that a car punched in 2015 only has 4 years left or up to 100K miles. But it is a 6/100 with 4/XXX left, depending on the mileage on the odo.
The rub is the apparent loss of the 6/100 on the "new" CDs that haven't been sold or pressed into loaner service. If they only get the 4/50, it's just another reason why these cars should be priced as used vs new cars. And goes against what Porsche said at the beginning of all this; that all Cayenne diesels had a 6/100 warranty.
The rub is the apparent loss of the 6/100 on the "new" CDs that haven't been sold or pressed into loaner service. If they only get the 4/50, it's just another reason why these cars should be priced as used vs new cars. And goes against what Porsche said at the beginning of all this; that all Cayenne diesels had a 6/100 warranty.
#4904
Instructor
Picked up the first of our two 2013's post recall completion. Dealer also replaced both NOx sensors under warranty due to a code stored in the computer while performing the recall. This one is the Wife's, so I have not had a chance to drive it on a cold engine yet. I don't mind the standard shift pattern changes, transmission actually felt a bit smoother and more intuitive in gear selection than before. I did one full throttle run in sport mode onto the freeway and the car feels like it is missing some steam up top, but will allow more time to adapt.
Does anyone know the details of warranty changes after the repair? My SA knew of nothing beyond the CPO coverage already provided by Porsche.
Does anyone know the details of warranty changes after the repair? My SA knew of nothing beyond the CPO coverage already provided by Porsche.
#4905
Three Wheelin'
Hello John, hope all is well with you. Please correct me if I am wrong. The 2016 CD at 20% off MSRP have miles anywhere from 3K to 5K miles isn't it? I think the dealership used them as demo/loaners, thus the mileage on the CD. Please advise.
Drive safe,
GT3RS-Fan1
Drive safe,
GT3RS-Fan1
I contacted John Wright at Porsche of North Houston today, and I now have a 2016 in the works.
Please be sure to ask for John... He's a long-time supporter of this forum and a great guy to deal with.
I think there are still some CD's at North Houston, and all are at 20% discount. Check it out!
Please be sure to ask for John... He's a long-time supporter of this forum and a great guy to deal with.
I think there are still some CD's at North Houston, and all are at 20% discount. Check it out!