Diesel Cayenne and VW emission issue
#3887
Today VW told me to try and reach the settlement agent at my dealership so she could capture a new pic of my VIN. She wasn't there but the Porsche salesman told me the same agent took pictures of the wrong car last week.... coincidence?
Last edited by Lax22; 07-19-2017 at 03:40 PM.
#3888
If they have an approved fix, you can't press for a buyback. You can opt out, but then you are suing on your own. If there is no fix then there will be a buyout, or a non-compliant fix, which gives you about double of the fix payment.
#3889
Originally Posted by Lax22
Today VW told me to try and reach the settlement agent at my dealership so she could capture a new pic of my VIN. She wasn't there but the Porsche salesman told me the same agent took pictures of the wrong car last week.... coincidence?
May I suggest you calling or emailing "our" lead plaintiff lawyers. Maybe they can help.
#3892
#3893
For me the money just showed up, but perhaps that is because I also had them send it to my Chase account. Only email I got was before it was sent, basically telling me it will be sent in 2-3 days.
#3895
Emissions Rep No Show
I wish I were as lucky as you all. My emissions rep never showed up to my appointment this morning. Very disappointing response by the dealer when I asked them to assist me in finding out where they were.
Their initial response was "She's usually here by now", which wasn't overly helpful. No one seemed to know the rep very well (not even her last name) and no one knew how to contact her. When I pressed them, the dealer folks basically said "the emissions reps don't work for us... not our problem".
VW Claims people were very nice on the phone, but were unsuccessful in doing anything except rescheduling me.
I know that the reps don't work for the dealer. I returned a VW Jetta TDI back in January so I'm well familiar with the process. But I do think that, rightly or wrongly, each rep's performance reflects on the dealer in which they work.
I selected a different dealer for my rescheduled appointment. Hopefully I have better luck next time.
Their initial response was "She's usually here by now", which wasn't overly helpful. No one seemed to know the rep very well (not even her last name) and no one knew how to contact her. When I pressed them, the dealer folks basically said "the emissions reps don't work for us... not our problem".
VW Claims people were very nice on the phone, but were unsuccessful in doing anything except rescheduling me.
I know that the reps don't work for the dealer. I returned a VW Jetta TDI back in January so I'm well familiar with the process. But I do think that, rightly or wrongly, each rep's performance reflects on the dealer in which they work.
I selected a different dealer for my rescheduled appointment. Hopefully I have better luck next time.
#3896
The lawsuit and settlement has target performance standards that trigger other actions (the $500). There is also a provision in the agreement that states:
Originally Posted by Final Settlement
In the event that the Emissions Compliant Repair causes a substantial, material adverse degradation above and beyond the Reduced Performance levels specified above, Plaintiffs reserve their right to seek, and Defendants reserve their right to oppose, additional remedies through motion to the Court.
And, of course, if you do opt out, all of the groundwork has been done through the class, so the only issue remaining to decide would be the implications from a loss of performance.
#3897
I think you're missing the big picture here. An "approved" fix means nothing more than that the EPA has signed off on it as being within standards.
The lawsuit and settlement has target performance standards that trigger other actions (the $500). There is also a provision in the agreement that states:
So, short of opting out, the class can go back to the table to negotiate either greater compensation or push for the buyback if the vehicles are neutered.
And, of course, if you do opt out, all of the groundwork has been done through the class, so the only issue remaining to decide would be the implications from a loss of performance.
The lawsuit and settlement has target performance standards that trigger other actions (the $500). There is also a provision in the agreement that states:
So, short of opting out, the class can go back to the table to negotiate either greater compensation or push for the buyback if the vehicles are neutered.
And, of course, if you do opt out, all of the groundwork has been done through the class, so the only issue remaining to decide would be the implications from a loss of performance.
On another note, our CD with 27k miles and nearly 4 years old looks and drives like new. Just a beautiful vehicle - in its' current form.
#3898
Possibly, but I think those lawyers would see another payday and get going on it as soon as the EPA and VW announced, as they are required by the settlement, the results of the fix and its impact on performance if it's bad.
And I'm with you on the current state of these things! I don't want to see them mess with it, either.
And I'm with you on the current state of these things! I don't want to see them mess with it, either.
#3899
looks like this is even bigger than we thought.
https://www.forbes.com/sites/bertels...o#7f3963de7ce8
it also looks like just a bigger adblue tank and spraying more of it could be the cure. article says they went with a small tank and turned the spray off to save 80 euros per car.
https://www.forbes.com/sites/bertels...o#7f3963de7ce8
it also looks like just a bigger adblue tank and spraying more of it could be the cure. article says they went with a small tank and turned the spray off to save 80 euros per car.