2019 Cayenne Battery
The following 6 users liked this post by Silververtu:
chassis (01-25-2024),
ctguy (01-26-2024),
George718 (01-25-2024),
PorscheACC (01-25-2024),
shadetree_prjct (03-27-2024),
and 1 others liked this post.
#588
Congrats to you!
The following 2 users liked this post by George718:
Islandbound (01-27-2024),
Silververtu (01-25-2024)
#589
I hope LG figured out by now what they originally screwed up and this one lasts longer for you.
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Silververtu (01-25-2024)
#590
Great news! Can you please post your service invoice, with your personal information redacted? This helps others when they discuss the issue with service advisors.
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Islandbound (01-27-2024)
#591
https://static.nhtsa.gov/odi/tsbs/20...33963-0001.pdf
Just to be clear, my car is out of factory warranty and no CPO nor aftermarket warranties.
Last edited by Silververtu; 01-26-2024 at 10:13 AM.
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#592
https://files.porsche.com/filestore/...nty-Manual.pdf
#593
FWIW when I was at Porsche Silver Spring the GM there told me that they had a customer with a dead LiPOS battery and they didn't think it would be covered. But then Porsche replaced it under the emissions warranty. So it has happened more than once.
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shadetree_prjct (03-27-2024)
#594
I wonder if it applies to all states?
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Islandbound (01-27-2024)
#596
Thanks! Before I went to the dealership, I called the SA to ensure if there’s any extended warranty on the battery. I had to ask him 4-5 times until he said yes, it would be covered in warranty if it met the criteria but he didn’t mention what the criteria was and I didn’t push for it over the phone. I got the video from the Technician later on and pretty much their criteria the same as the Technical Information for 12V Lithium-ion battery
https://static.nhtsa.gov/odi/tsbs/20...33963-0001.pdf
We will know in 4 years. I hope they found the root cause and revised it.
I hope this will help others down the road. It really isn’t owners’ fault for such issue and this battery is not cheap at all.
Just to be clear, my car is out of factory warranty and no CPO nor aftermarket warranties.
https://static.nhtsa.gov/odi/tsbs/20...33963-0001.pdf
We will know in 4 years. I hope they found the root cause and revised it.
I hope this will help others down the road. It really isn’t owners’ fault for such issue and this battery is not cheap at all.
Just to be clear, my car is out of factory warranty and no CPO nor aftermarket warranties.
Think of this as medical billing. Wrong code = patient pays. Correct code = insurance pays.
Please redact your personal sensitive information. Thanks again.
#597
I hadn't heard of it but looks like its a real thing. 8 years / 80000 miles.
https://files.porsche.com/filestore/...nty-Manual.pdf
https://files.porsche.com/filestore/...nty-Manual.pdf
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Islandbound (01-27-2024)
#598
I'm having the exact same problem with my 2019 Cayenne Base. It has 21.7K miles & battery died after a recent spell of cold weather. It had the recall done in 2023: Gateway Control Unit Battery Sensor. The warranty expired in Sept of 2023.
If I may ask, how was the battery replaced under warranty? I've seen a lot of posts stating it was replaced under the Emissions Warranty which is an 8 year warranty. When I told my Porsche SA, he said the Emissions Warranty only applied to the hybrid high voltage battery. Which battery do you have?
If I may ask, how was the battery replaced under warranty? I've seen a lot of posts stating it was replaced under the Emissions Warranty which is an 8 year warranty. When I told my Porsche SA, he said the Emissions Warranty only applied to the hybrid high voltage battery. Which battery do you have?
#599
I'm having the exact same problem with my 2019 Cayenne Base. It has 21.7K miles & battery died after a recent spell of cold weather. It had the recall done in 2023: Gateway Control Unit Battery Sensor. The warranty expired in Sept of 2023.
If I may ask, how was the battery replaced under warranty? I've seen a lot of posts stating it was replaced under the Emissions Warranty which is an 8 year warranty. When I told my Porsche SA, he said the Emissions Warranty only applied to the hybrid high voltage battery. Which battery do you have?
If I may ask, how was the battery replaced under warranty? I've seen a lot of posts stating it was replaced under the Emissions Warranty which is an 8 year warranty. When I told my Porsche SA, he said the Emissions Warranty only applied to the hybrid high voltage battery. Which battery do you have?
#600
I'm having the exact same problem with my 2019 Cayenne Base. It has 21.7K miles & battery died after a recent spell of cold weather. It had the recall done in 2023: Gateway Control Unit Battery Sensor. The warranty expired in Sept of 2023.
If I may ask, how was the battery replaced under warranty? I've seen a lot of posts stating it was replaced under the Emissions Warranty which is an 8 year warranty. When I told my Porsche SA, he said the Emissions Warranty only applied to the hybrid high voltage battery. Which battery do you have?
If I may ask, how was the battery replaced under warranty? I've seen a lot of posts stating it was replaced under the Emissions Warranty which is an 8 year warranty. When I told my Porsche SA, he said the Emissions Warranty only applied to the hybrid high voltage battery. Which battery do you have?
There is also a recall or defect or something that maybe could apply depending on circumstances? Honestly if we start seeing a lot of these failures it would be perhaps smart of Porsche NA to cover it, as it was a risky move going with untested lithium over AGM, and why should loyal customers have to deal with those issues.
They should not be failing like this.
On a side note I see someone on ebay is offering repairs to these batteries.
https://www.ebay.com/itm/185674757650
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chassis (01-27-2024)