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Those are used batteries.. Although, Porsche has other non LG Chem batteries with the sale specs from a different company. Part #9Y0-915-107-RY.. Haven't heard problems with these ones as the LGChem pnes..
I purchased a CPO 2019 Cayenne turbo in November 2023 and had to bring it to the dealer for a repair and the during the service the dealer tested the battery and it failed and the battery was replaced at no charge.
the service manager told me that the battery was an updated version with a new part number.
I purchased a CPO 2019 Cayenne turbo in November 2023 and had to bring it to the dealer for a repair and the during the service the dealer tested the battery and it failed and the battery was replaced at no charge.
the service manager told me that the battery was an updated version with a new part number.
@03turbo thanks for posting this experience. Can you please post your service invoice showing the battery replacement part numbers and repair codes? Please redact your personal information. The service invoice helps others when they discuss the situation with their service advisors. Thanks!
FWIW when I was at Porsche Silver Spring the GM there told me that they had a customer with a dead LiPOS battery and they didn't think it would be covered. But then Porsche replaced it under the emissions warranty. So it has happened more than once.
My battery was replaced at Porsche Silver Spring.
Originally Posted by chassis
That's good information. Could you please post a copy (photo with your phone) of the actual service invoice which identifies work codes and part numbers? This is what others can use to show their service advisors what needs to be done.
Think of this as medical billing. Wrong code = patient pays. Correct code = insurance pays.
Please redact your personal sensitive information. Thanks again.
Originally Posted by chassis
@Silververtu If you could post your actual service invoice (personal details redacted), it would help @Islandbound with the Service Advisor discussion.
No problem. I will share when I am home. But the invoice only stated how the battery was being tested and didn't say much regarding the types of warranty was claimed.
For anyone interested I managed to source 5 brand new batteries available for half retail, I'm UK based tho. Managed to sort my personal with one of it, so got 4 available currently for sale. For Anyone around North-West England, I
can arrange installation at my local indy (Crown Point Motors in Manchester)
Dropped the car off this morning at the dealership. They ran the diagnostic and said the battery failed and they will replace the battery under warranty. My Cayenne is MY19 and the factory warranty was expired in Aug 2023.
Thanks @ThaiGuy for sharing the battery information with me and good luck on yours!
So the battery is covered under 4 years new car warranty? How does it cost if the warranty expire? I’ll be greatly appreciated if you could share 🙏
So the battery is covered under 4 years new car warranty? How does it cost if the warranty expire? I’ll be greatly appreciated if you could share 🙏
No, my car was out of 4 yrs new car warranty in Aug 2023 and no other extended warranties. The job description said this was covered by Emission Warranty (see my earlier post).
If you have to buy the battery, the price has come down a little bit. You can always make your dealer to match the price and I highly doubt they would say no. https://www.getporschesilverspringpa...ry-9y0915105qy
Good luck if yours needs to be replaced.
Last edited by Silververtu; 01-30-2024 at 10:55 AM.
My 2019 Cayenne with a LiFePO4 battery will jump start with the NOCO 10 Genius 10. After jumping, I drove it for about 40 miles to try and charge the battery without success. The car is immediately unresponsive as soon as it is switched off. My husband tried to charge it with a NOCO GBX45 overnight without success. The indicator lights seemed to work correctly but the car remained unresponsive.
I spoke to the Porsche Service Manager who stated they are replacing the Cayenne batteries under the Emissions Warranty. However, the dealer is 1 ½ hours away (105 miles). All but 5 miles is Interstate driving. It’s a $600 tow charge. The dealer suggested jumping & driving it while leaving the NOCO attached to the battery in the floor.
Questions:
Can I jump start the car & drive it to the dealer? 105 miles?
Will it damage the vehicle?
Will driving it that far damage the clutch? I was told it would.
My 2019 Cayenne with a LiFePO4 battery will jump start with the NOCO 10 Genius 10. After jumping, I drove it for about 40 miles to try and charge the battery without success. The car is immediately unresponsive as soon as it is switched off. My husband tried to charge it with a NOCO GBX45 overnight without success. The indicator lights seemed to work correctly but the car remained unresponsive.
I spoke to the Porsche Service Manager who stated they are replacing the Cayenne batteries under the Emissions Warranty. However, the dealer is 1 ½ hours away (105 miles). All but 5 miles is Interstate driving. It’s a $600 tow charge. The dealer suggested jumping & driving it while leaving the NOCO attached to the battery in the floor.
Questions:
Can I jump start the car & drive it to the dealer? 105 miles?
Will it damage the vehicle?
Will driving it that far damage the clutch? I was told it would.
What do you mean by "switched off"? If you turn off the start/stop feature will it keep running? That may be all you need to do.
What do you mean by "switched off"? If you turn off the start/stop feature will it keep running? That may be all you need to do.
Once jumped it will stay running until it is turned off (switched off) like you would normally do by using the fixed key to the left of steering column. I hope I'm making it clear.
01-27-2024 | 06:13 PM
