Diesel Cayenne and VW emission issue
#4726
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
an exhaust leak can also cause excess air out of the closed system and make the O2 sensor readings off to the ecu. second thing is the cold weather tends to make rubber seals break its seal. personally new to the cayenne diesel world, but these general car problems still apply i'd think.
#4727
Rennlist Member
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
Since it is a 2.1, there were some hardware changes done. Who knows, maybe in the process of doing those changes, the technicians may have accidentally pinched or compromised another part, such as a vacuum hose?
...or your CD is more sensitive to the new software instructions
#4728
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
Since it is a 2.1, there were some hardware changes done. Who knows, maybe in the process of doing those changes, the technicians may have accidentally pinched or compromised another part, such as a vacuum hose?
...or your CD is more sensitive to the new software instructions
...or your CD is more sensitive to the new software instructions
This morning's rush hour drive... (Air Temp in the mid 30s)
~33 minutes / 6 miles it ran perfect,
Then over the last ~8 minutes / 1.5 miles, it began to stumble/hesitate again.
Appointment to bring the car in, tomorrow late-afternoon - (when the next loaner becomes available). Have to give credit to Prime Porsche, they're taking everything in stride here, and I feel that they've so far been very receptive to my feedback regarding the issues.
#4729
Instructor
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
Dcaster, for what it's worth, I've contacted PCNA probably 15-20 times for recurring PCM electrical problems on my 2014 CD over the past 3 years. I've found them to be of little to no use. I had photos and videos of the problems but they would do nothing unless there was a "code" thrown. They could have different marching orders for the emission fix. I decided to call PCNA every time I had a problem to make sure there was a record with them about the problem in case something needed to be fixed after the warranty expired. Using the videos and photos as evidence the dealer finally made an attempt to fix without codes on their own dime which has helped. I recommend taking a few videos of your hesitation, etc., so the dealer can se exactly what you are experiencing.
#4730
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
Dcaster, for what it's worth, I've contacted PCNA probably 15-20 times for recurring PCM electrical problems on my 2014 CD over the past 3 years. I've found them to be of little to no use. I had photos and videos of the problems but they would do nothing unless there was a "code" thrown. They could have different marching orders for the emission fix. I decided to call PCNA every time I had a problem to make sure there was a record with them about the problem in case something needed to be fixed after the warranty expired. Using the videos and photos as evidence the dealer finally made an attempt to fix without codes on their own dime which has helped. I recommend taking a few videos of your hesitation, etc., so the dealer can se exactly what you are experiencing.
As mentioned, we're now at about ~400 miles... and it's still clatter/stumbling. I'm now scheduled to return the car tomorrow afternoon. Fingers crossed this doesn't turn into a wild goose chase. :\
#4731
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
I stopped by my dealer last Wednesday on my way home to grab myself a coffee (they have a Starbucks inside w/Barista... free coffee is priced right!), meander through the showroom, and check in w/the service team about the recall.
Service manager made sure to tell ME "make sure you bring it in empty! We'll give you a full tank!". He also mentioned pretty much everything that's been stated here: slightly louder at idle, especially when cold, holds gears longer (again, especially when cold). He mentioned it takes 400-500 miles of driving for the computers to re-learn, said to expect it to be kinda jerky and funny feeling until then. He also mentioned, as mine is a 2.1, to expect a "smell" for the first ~500 miles or so, as the fix includes a new catalyst and it will stink for a bit as it burns in.
We chatted for a bit (he's a cool guy) and it seems he's trying to tell most customers this feedback ahead of time when they drop it off. Seems to fend off comebacks from people who go around the block, then bring it back.
Service manager made sure to tell ME "make sure you bring it in empty! We'll give you a full tank!". He also mentioned pretty much everything that's been stated here: slightly louder at idle, especially when cold, holds gears longer (again, especially when cold). He mentioned it takes 400-500 miles of driving for the computers to re-learn, said to expect it to be kinda jerky and funny feeling until then. He also mentioned, as mine is a 2.1, to expect a "smell" for the first ~500 miles or so, as the fix includes a new catalyst and it will stink for a bit as it burns in.
We chatted for a bit (he's a cool guy) and it seems he's trying to tell most customers this feedback ahead of time when they drop it off. Seems to fend off comebacks from people who go around the block, then bring it back.
#4733
Rennlist Member
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
I wish my local dealer was like yours. Neither the service manager or the service staff ever knows anything about the diesel settlement. I had to provide them with a copy of the settlement for the complimentary service between the settlement and the approved fix. Unfortunately, they are the only dealer in the state and the next closest is a five hour drive. I'm scheduled for the fix on December 7th.
#4734
Burning Brakes
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
I have scheduled my appointment for 12/12/2017 at 7am. The SA said they would need the truck for a day-day and a half-no problem. I'll use up all the fuel in the tank in the meantime. The loaner is a given. I'm also going to have them check on the oil leak as I had it in not long ago and there was so much oil they had to clean it all off, then after testing, could not find any apparent leak so it must be a slow one. We shall see.
#4735
Rennlist Member
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
Just received the second half of payment on the 2013 CD today after repaired last week. So I am done with the process on two CD vehicles. $21,280.38 total received plus CPO on the CPO for the 2013 and CPO on the 2015
2013 CD $11,474.24 $8,474.24 from Porsche/$1,500 from Bosch 82,505 Miles/ CPO to 10/2020 and 125,000 miles transferable
2015 CD $12,808.14 $9,808.14 from Porsche/$1,500 from Bosch 25,021 Miles/ CPO to 10/2021 and 100,000 miles transferable
So for all this concern about the car, I find it drives as good or better than before the fix; I have additional dollars in my pocket; I have significant CPO warranties (transferable!!) on the vehicles to carry me through 2020; and my wife and I really enjoy the vehicles. So I am very pleased with the results. Thank you Porsche.
2013 CD $11,474.24 $8,474.24 from Porsche/$1,500 from Bosch 82,505 Miles/ CPO to 10/2020 and 125,000 miles transferable
2015 CD $12,808.14 $9,808.14 from Porsche/$1,500 from Bosch 25,021 Miles/ CPO to 10/2021 and 100,000 miles transferable
So for all this concern about the car, I find it drives as good or better than before the fix; I have additional dollars in my pocket; I have significant CPO warranties (transferable!!) on the vehicles to carry me through 2020; and my wife and I really enjoy the vehicles. So I am very pleased with the results. Thank you Porsche.
Last edited by bella1; 11-30-2017 at 11:55 AM. Reason: Correcting Bosch Payment Amount
#4736
Rennlist Member
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
I have scheduled my appointment for 12/12/2017 at 7am. The SA said they would need the truck for a day-day and a half-no problem. I'll use up all the fuel in the tank in the meantime. The loaner is a given. I'm also going to have them check on the oil leak as I had it in not long ago and there was so much oil they had to clean it all off, then after testing, could not find any apparent leak so it must be a slow one. We shall see.
#4737
Burning Brakes
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
I did have the dealer check it about a month ago and they did agree that there was a leak somewhere but could not find it. It is one of those slow seeps that takes time to show. I'm glad we now have a mega-long warranty. I'll have them check it on the twelfth of next month.
#4738
Rennlist Member
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
Originally Posted by bella1
Just received the second half of payment on the 2013 CD today after repaired last week. So I am done with the process on two CD vehicles. $24,282.38 total received plus CPO on the CPO for the 2013 and CPO on the 2015
2013 CD $11,474.24 $8,474.24 from Porsche/$3,000 from Bosch 82,505 Miles/ CPO to 10/2020 and 125,000 miles transferable
2015 CD $12,808.14 $9,808.14 from Porsche/$3,000 from Bosch 25,021 Miles/ CPO to 10/2021 and 100,000 miles transferable
So for all this concern about the car, I find it drives as good or better than before the fix; I have additional dollars in my pocket; I have significant CPO warranties (transferable!!) on the vehicles to carry me through 2020; and my wife and I really enjoy the vehicles. So I am very pleased with the results. Thank you Porsche.
2013 CD $11,474.24 $8,474.24 from Porsche/$3,000 from Bosch 82,505 Miles/ CPO to 10/2020 and 125,000 miles transferable
2015 CD $12,808.14 $9,808.14 from Porsche/$3,000 from Bosch 25,021 Miles/ CPO to 10/2021 and 100,000 miles transferable
So for all this concern about the car, I find it drives as good or better than before the fix; I have additional dollars in my pocket; I have significant CPO warranties (transferable!!) on the vehicles to carry me through 2020; and my wife and I really enjoy the vehicles. So I am very pleased with the results. Thank you Porsche.
#4739
Rennlist Member
![Default](https://rennlist.com/forums/images/icons/icon1.gif)
Just received the second half of payment on the 2013 CD today after repaired last week. So I am done with the process on two CD vehicles. $24,282.38 total received plus CPO on the CPO for the 2013 and CPO on the 2015
2013 CD $11,474.24 $8,474.24 from Porsche/$3,000 from Bosch 82,505 Miles/ CPO to 10/2020 and 125,000 miles transferable
2015 CD $12,808.14 $9,808.14 from Porsche/$3,000 from Bosch 25,021 Miles/ CPO to 10/2021 and 100,000 miles transferable
So for all this concern about the car, I find it drives as good or better than before the fix; I have additional dollars in my pocket; I have significant CPO warranties (transferable!!) on the vehicles to carry me through 2020; and my wife and I really enjoy the vehicles. So I am very pleased with the results. Thank you Porsche.
2013 CD $11,474.24 $8,474.24 from Porsche/$3,000 from Bosch 82,505 Miles/ CPO to 10/2020 and 125,000 miles transferable
2015 CD $12,808.14 $9,808.14 from Porsche/$3,000 from Bosch 25,021 Miles/ CPO to 10/2021 and 100,000 miles transferable
So for all this concern about the car, I find it drives as good or better than before the fix; I have additional dollars in my pocket; I have significant CPO warranties (transferable!!) on the vehicles to carry me through 2020; and my wife and I really enjoy the vehicles. So I am very pleased with the results. Thank you Porsche.