skiahh

I think there's a provision where you can give back the $$ you got and opt out. Then you could initiate your own suit and take your chances.

dcastar

Hi Guys -- Status update...
Dealer asked me to bring the car back this morning. Of course, driving it back over there, in the 7 miles, it drove absolutely perfect... and in the manner I would hope the car would drive.
Upon reaching the dealer, we went on a test ride with the technician, and it hesitated a couple times at low speeds. Not as strongly as the ride home yesterday (as described in my previous post).

Basically -- they're saying the car needs to have 200-300 miles to "re-learn" with the new sensors installed as part of the fix.

Additionally, I'm curious if the clatter-hesitation issue is ambient/outside air-temperature related. Yesterday, while it was exhibiting the clatter-hesitation, it was in the mid 40F range... whereas today, it's 52F and rainy. Time will tell, I have a 400mi roundtrip drive into NH this weekend, and temps are expected to be in the low 20F range. Will report back in a few days.

visitador

Thanks for the report dcastar.

Someone previously reported that his dealer kept the engine running while they were doing the paperwork. It is obvious now. They want to minimize the cold engine behavior

BenCD

Yup, the 2013-2014 has hardware, making the need for time for the engine to get used to the changes to take effect.

Now we know why Porsche will give us loaners and then deliver our trucks back to us. It is all starting to make sense.

skiahh

I don't know about you, but my dealer ALWAYS provides a loaner. From simple oil change to the most complex repair, so I don't think that's any indicator.

Getting the vehicle (not a truck!) warmed up does smack of "look over here, not there" approach to acceptance, though.

BenCD

Sure, a loaner is a given, but since when do they offer or, in this case, INSIST that they deliver our trucks back to us? This is our lucky time. They even clean and fill up the tank.

stronbl

Been out of the country the last 3 weeks but enjoyed reading from everyone on their experiences with the fix. I am supposed to go in on Monday, Nov 27 but dealer says they don't have the stickers so may have to delay. I might call another dealer in Houston or wait until December when I'm back in CA. Once fixed I'll add my observations as well.

A couple things from reading the notes - 1) if you remember when posting your results if you could include MY so we can calibrate who has the early CD's versus later ones, may be helpful in knowing how each of us stack up versus the general consensus. 2) it would be interesting to post an initial reaction and another reaction a few hundred miles later, that way we'd have a point of view after the transmission has re-adapted to each of our driving style. As an aside - when I had my engine replaced a few years ago, I noticed a different "feel" at first (not what I was expecting), but then after a few hundred miles and to this day, it is back to how it had always behaved.

WhipE350

Can someone give me the summary of what benefits someone would get if they went to a used car dealer or a private party and bought one today. My Sales Manager says no one should be getting any money at that point before or after they come in to get the fix. I thought I read some were. Please no grouching at me for not going back and trying to figure it all out.

On a side note my dealer wants to buy my Diesel, I was going to list it for $45k. It has 27700 miles and the fix and is always garaged. It is a 2014 base addition It is beautiful and he knows it because he knows how I treat my cars. He is willing to get me into a 2008 Cayenne GTS from another dealer so it works out for both of us. I'm thinking I could drop the price some for him because it makes the whole transaction smooth. Any thoughts?

Thanks.

Needsdecaf

Complain to customer relations at PCNA.

I would not use the approach above. They'll likely tell you to go pound. Be a bit more rational and less emotional about it.

Needsdecaf

Exactly. It's not like if there's that big a difference you won't figure it out the next morning.

That was one dealer. Has not been mentioned again nor did my dealer indicate that would be part of the deal (the driving back). As for the clean, my dealer always cleans unless I tell him not to, and the fill up the tank is a goodwill thing.

Needsdecaf

Which dealer are you going to?

BenCD

The loaner. The delivery of the truck back to the owner. The cleaning and the fuel tank is spelled out in the brochure both online and that was sent to all the Porsche owners.

VW Touareg owners get the loaner but not the offer to clean, or deliver the vehicle. They are topped up with the DEF/AdBlue though and are eligible to have it filled for free for the entire time the owner owns the vehicle.

Needsdecaf

not understanding your point. I didn't recall the offer of redelivery, but otherwise all above is what I get when I bring in my car to the dealer, with the exception of the tank of fuel.

bryanwares

1) No more 1/2 payments before the ECR fix . Rule changed after ECR fix approval on 10/26/2017.
2) No money for already fixed CDs even if new (2016 unsold CDs sitting on lot!). You will have to register and claim $$ before taking CD to fix with a claim number. Only after dealer completes paperwork, payment gets triggered.

3) When I purchased and registered on VW claim site, it showed full amount and only after full audit is completed, they told me previous owner has already claimed the first 1/2 and I would be eligible for remaining 1/2 to be paid after ECR fix. No Bosch $$ either as they have already paid full amount to first owner without needing fix.
4) Lookup site is taking time to update the status of fixing. If you are buying that has been just fixed, it would take couple of days for the site to be updated.
5) I would think if you can find unfixed CD (not neutered), you can get 1/2 the claim from VW around $4600 after the fix.
6) Warranty, extended warranty stays on.

skiahh

OK, now that cars are starting to get fixed, how do you price a used, fixed CD? Is there an adjustment for a tainted vehicle? For it being fixed? And for not getting any of the settlement money?

Or is it just a "normal" used car at this point? Not counting the new, unsold units here. But still a valid question for them, too... how much of a discount off of MSRP should those take, given a 2 or 3 year old vehicle?