Diesel Cayenne and VW emission issue
#2326
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Who on here with a CPO CD has received any verification of 125k warranty extension? I could not get any info from my local dealer so I called PCNA. They told me my warranty was up to 100k miles. They also told me my cpo wasn't listed as a cpo prior to the warranty extension. I contacted the dealer where I purchased (Hennessy) and they said it was a cpo. I am about fed up with PCNA, VAG.
#2327
Three Wheelin'
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Hennessy is the problem, assuming you are in Atlanta. They took advantage of me on the purchase of 2 vehicles on the same day (my bad for letting my guard down, since they were the 2nd and 3rd vehicles I bought from them, I thought I could trust them). I only deal with Jim Ellis now.
#2328
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Warranty extensions or CPO extensions - I believe that the "warranty for first three years from "new" is much more comphrhensive than the CPO so called warrant - Anyone here that can please clarify that?
#2329
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Who on here with a CPO CD has received any verification of 125k warranty extension? I could not get any info from my local dealer so I called PCNA. They told me my warranty was up to 100k miles. They also told me my cpo wasn't listed as a cpo prior to the warranty extension. I contacted the dealer where I purchased (Hennessy) and they said it was a cpo. I am about fed up with PCNA, VAG.
Check your sales documents and copies of the ad if you have it. If they say CPO then go back to the dealer and request the documentation on when it was applied. If there is nothing in writing that it was marketed or sold as a CPO, then the best you can do is ask the dealer to prove it and hope they are cooperative.
#2330
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DOCDENT,
As per your post, I have not gotten anything in writing from PNA. However..
I have been given verbal assurance by customer service at Porsche in Atlanta that my warranty is now for 8 years/125,000 miles. My service adviser at my dealership showed my an internal screen on his PC that also showed my CPO as 8 years from in- service date and 125,000 miles.
As per your post, I have not gotten anything in writing from PNA. However..
I have been given verbal assurance by customer service at Porsche in Atlanta that my warranty is now for 8 years/125,000 miles. My service adviser at my dealership showed my an internal screen on his PC that also showed my CPO as 8 years from in- service date and 125,000 miles.
#2331
Rennlist Member
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"As a sign of our respect for you as a Porsche customer, and our appreciation for your patience and loyalty while we clarify the issues and gather all the facts, we hope you will accept a 2-year Porsche Approved Limited Warranty that will extend the warranty coverage for your Cayenne Diesel up to 6 years or 100,000 miles from its original in-service date, whichever occurs first. Your Porsche Cayenne Diesel remains safe and roadworthy, and we hope this longer limited warranty coverage will allow you to continue to drive your Porsche with great confidence. You can find all the details about the Porsche Approved Limited Warranty at
http://www.porsche.com/usa/approvedused/porscheapproved/features/warranty/."
[edit: The issue some are discussing here is whether you attach this goodwill extra warranty to a CD that is already CPOed]
#2332
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It's the 3rd party "extended" warranties sold when new or on non-CPO cars that vary wildly and often aren't worth the paper they are printed on.
#2334
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Something is totally screwy with mine. The original in service date was June 2013. I purchased Sept 2013. The screenshot I received shows new warranty June 2013 - sept 2015. Preowned warranty (1) sept 2015- sept 2017 162k kilometers. Preowned warranty (2) sept 2017- 2019 no additional mileage.
My statement of certification I received when I purchased the vehicle shows cpo warranty end date June 13, 2019.
My statement of certification I received when I purchased the vehicle shows cpo warranty end date June 13, 2019.
#2335
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I think it covers the same as the cpo warranty. But, the vehicles just didn't go through the 111 point inspection.
#2336
Rennlist Member
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Something is up w yours.
The print I got from dealer has 3 lines
In service warrant
Cpo
Extension.
The print I got from dealer has 3 lines
In service warrant
Cpo
Extension.
#2338
RL Community Team
Rennlist Member
Rennlist Member
#2339
Rennlist Member