Diesel Cayenne and VW emission issue
12-30-2019, 12:49 PM
#6421
Rennlist Member
Hey guys.
T-regs owners are getting letters from VW for a new recall related to the dieselgate. It looks like the fix is addressing an engine shudder on a warm up. Some folks here and I experienced that as well. Anyone heard of Porsche fixing the same issue on CDs?
https://www.clubtouareg.com/threads/...recall.290986/
T-regs owners are getting letters from VW for a new recall related to the dieselgate. It looks like the fix is addressing an engine shudder on a warm up. Some folks here and I experienced that as well. Anyone heard of Porsche fixing the same issue on CDs?
https://www.clubtouareg.com/threads/...recall.290986/
01-01-2020, 06:31 PM
#6422
So I had an engine repair done on my CD (2013, 119K miles) that was surprisingly NOT covered by any of the extended warranty, so I thought I'd share the knowledge I gained in the process...
In my case I had a coolant leak right in the V of the engine caused by part number 958-106-737-04. It's part of the cooling circuit for the EGR system, and is buried under the intake manifold. It appears to have been leaking for some time, and I found the leak thanks to the community here, and was able to point it out to the dealership when their initial investigation came up empty... Originally the dealership submitted it under warranty, and in the research they did before the repair, they believed it was covered under the extended warranty that covers the engine, especially since it is partially related to the emissions system.
Turns-out that Porsche kicked it back to them, which surprised everyone at the service department. They tried a few different ways of submitting it, but they could not get Porsche to accept it... From my understanding, Porsche has tightened things up a little bit in terms of what they will cover, and there is now a database of parts that the service department needs to cross-check to see if that part/repair is covered under the extended warranty...
In my case, the cause of the leak is not in that database, so Porsche would not cover it.
The dealership cut me a deal on the repair, and I'm good with the situation (since I told them initially I would be willing to pay for the repair if it wasn't covered), so I'm just writing this off as a learning experience.
In my case I had a coolant leak right in the V of the engine caused by part number 958-106-737-04. It's part of the cooling circuit for the EGR system, and is buried under the intake manifold. It appears to have been leaking for some time, and I found the leak thanks to the community here, and was able to point it out to the dealership when their initial investigation came up empty... Originally the dealership submitted it under warranty, and in the research they did before the repair, they believed it was covered under the extended warranty that covers the engine, especially since it is partially related to the emissions system.
Turns-out that Porsche kicked it back to them, which surprised everyone at the service department. They tried a few different ways of submitting it, but they could not get Porsche to accept it... From my understanding, Porsche has tightened things up a little bit in terms of what they will cover, and there is now a database of parts that the service department needs to cross-check to see if that part/repair is covered under the extended warranty...
In my case, the cause of the leak is not in that database, so Porsche would not cover it.
The dealership cut me a deal on the repair, and I'm good with the situation (since I told them initially I would be willing to pay for the repair if it wasn't covered), so I'm just writing this off as a learning experience.
01-02-2020, 11:43 AM
#6423
Three Wheelin'
I have also been a holdout, but finally gave in and took my CD to get the fix and the DEF heater recall done on December 20th. They have had the car for over a week now and although there have been two weekends and Christmas in that time period, it does sound like a long time. Has anyone else had either of these recalls take This long? They told me last week they were still waiting for one more part (I assume that is for the heater since I thought the emissions fix for a 2015 is only programming.
01-03-2020, 07:38 AM
#6424
So I had an engine repair done on my CD (2013, 119K miles) that was surprisingly NOT covered by any of the extended warranty, so I thought I'd share the knowledge I gained in the process...
In my case I had a coolant leak right in the V of the engine caused by part number 958-106-737-04. It's part of the cooling circuit for the EGR system, and is buried under the intake manifold. It appears to have been leaking for some time, and I found the leak thanks to the community here, and was able to point it out to the dealership when their initial investigation came up empty... Originally the dealership submitted it under warranty, and in the research they did before the repair, they believed it was covered under the extended warranty that covers the engine, especially since it is partially related to the emissions system.
Turns-out that Porsche kicked it back to them, which surprised everyone at the service department. They tried a few different ways of submitting it, but they could not get Porsche to accept it... From my understanding, Porsche has tightened things up a little bit in terms of what they will cover, and there is now a database of parts that the service department needs to cross-check to see if that part/repair is covered under the extended warranty...
In my case, the cause of the leak is not in that database, so Porsche would not cover it.
The dealership cut me a deal on the repair, and I'm good with the situation (since I told them initially I would be willing to pay for the repair if it wasn't covered), so I'm just writing this off as a learning experience.
In my case I had a coolant leak right in the V of the engine caused by part number 958-106-737-04. It's part of the cooling circuit for the EGR system, and is buried under the intake manifold. It appears to have been leaking for some time, and I found the leak thanks to the community here, and was able to point it out to the dealership when their initial investigation came up empty... Originally the dealership submitted it under warranty, and in the research they did before the repair, they believed it was covered under the extended warranty that covers the engine, especially since it is partially related to the emissions system.
Turns-out that Porsche kicked it back to them, which surprised everyone at the service department. They tried a few different ways of submitting it, but they could not get Porsche to accept it... From my understanding, Porsche has tightened things up a little bit in terms of what they will cover, and there is now a database of parts that the service department needs to cross-check to see if that part/repair is covered under the extended warranty...
In my case, the cause of the leak is not in that database, so Porsche would not cover it.
The dealership cut me a deal on the repair, and I'm good with the situation (since I told them initially I would be willing to pay for the repair if it wasn't covered), so I'm just writing this off as a learning experience.
01-03-2020, 10:40 AM
#6425
That's disappointing. I've got to say I'm not seeing much value from this warranty. I also don't really see how Porsche can just change the warranty coverage after the fact. When many of us bought it was advertised as the CPO coverage less cosmetics in the 7th and 8th years of the warranty. I don't see how they can then deny coverage that would typically be covered by CPO.
01-03-2020, 11:04 AM
#6426
01-03-2020, 11:10 AM
#6427
Rennlist Member
Ours was just in for repair and it was explained to me that the last 2 years of the 6/100 were CPO coverage. That they weren't the same as the all inclusive original 4 year warranty.
01-05-2020, 12:24 AM
#6429
01-05-2020, 03:13 PM
#6431
01-05-2020, 03:33 PM
#6432
I showed my local Porsche dealer a copy of VW Service Action 23AK last week. Of course he never heard of it. After looking up my VIN no outstanding recalls or actions were seen.
01-06-2020, 12:21 AM
#6433
Ok thanks for the info Kayze and Hotrod2448. I originally got rejected at a dealer where I have 0 history (I was out of town). I was planning on trying my local dealership. I don’t think they will reject the clock fix, but if they do, now I know the clock can be replaced under CPO
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CayenneBlack (01-07-2020)
01-06-2020, 01:27 PM
#6435
Rennlist Member
Originally Posted by dollarlongnecks
Turns-out that Porsche kicked it back to them, which surprised everyone at the service department. They tried a few different ways of submitting it, but they could not get Porsche to accept it... From my understanding, Porsche has tightened things up a little bit in terms of what they will cover, and there is now a database of parts that the service department needs to cross-check to see if that part/repair is covered under the extended warranty....