Diesel Cayenne and VW emission issue
05-25-2017, 08:49 PM
#3558
05-25-2017, 08:56 PM
#3559
Anyone have visibility into the carb review process?
Curious as to whether they got the modification proposals in under the wire and (better) if there's any chance they'll be rejected triggering a buyback for the later cars.
Curious as to whether they got the modification proposals in under the wire and (better) if there's any chance they'll be rejected triggering a buyback for the later cars.
05-25-2017, 09:45 PM
#3560
Next, you should get the following email:
"We have reviewed the documents you submitted as part of your claim with reference number 170589307. Currently, your application appears to contain all of the necessary documentation to determine your eligibility.
Next, your document package will be re-reviewed by the Court appointed Claims Supervisor to ensure completeness. If your document package is confirmed to be complete, we will proceed to determine your eligibility and will inform you whether you are eligible to participate in the Diesel Emissions Settlement Program.
Please click on the links below to view the processes for different remedy types:"
Sit and wait some more. I like the idea of a free oil change, something I read before.
"We have reviewed the documents you submitted as part of your claim with reference number 170589307. Currently, your application appears to contain all of the necessary documentation to determine your eligibility.
Next, your document package will be re-reviewed by the Court appointed Claims Supervisor to ensure completeness. If your document package is confirmed to be complete, we will proceed to determine your eligibility and will inform you whether you are eligible to participate in the Diesel Emissions Settlement Program.
Please click on the links below to view the processes for different remedy types:"
Sit and wait some more. I like the idea of a free oil change, something I read before.
Did I miss something? What free oil change? That's about $400-$500 at the dealer... My local specialist charges half that amount.
05-26-2017, 09:56 AM
#3561
Three Wheelin'
Hmm, the operator in the phone told me insurance was OK, surprise they have mixed messaging about what is OK in their playbook at the call center.
05-26-2017, 10:30 AM
#3562
It is becoming more apparent they have " how can we not do it" rather than how can we help to get the owner through this . I finally called PCNA and they were very helpful and pleasent ..... we shall see
05-26-2017, 10:50 AM
#3563
Rennlist Member
Originally Posted by f4 plt
It is becoming more apparent they have " how can we not do it" rather than how can we help to get the owner through this . I finally called PCNA and they were very helpful and pleasent ..... we shall see
05-26-2017, 12:00 PM
#3564
RL Community Team
Rennlist Member
Rennlist Member
Originally Posted by DNorby
Next, you should get the following email:
"We have reviewed the documents you submitted as part of your claim with reference number 170589307. Currently, your application appears to contain all of the necessary documentation to determine your eligibility.
Next, your document package will be re-reviewed by the Court appointed Claims Supervisor to ensure completeness. If your document package is confirmed to be complete, we will proceed to determine your eligibility and will inform you whether you are eligible to participate in the Diesel Emissions Settlement Program.
Please click on the links below to view the processes for different remedy types:"
Sit and wait some more. I like the idea of a free oil change, something I read before.
"We have reviewed the documents you submitted as part of your claim with reference number 170589307. Currently, your application appears to contain all of the necessary documentation to determine your eligibility.
Next, your document package will be re-reviewed by the Court appointed Claims Supervisor to ensure completeness. If your document package is confirmed to be complete, we will proceed to determine your eligibility and will inform you whether you are eligible to participate in the Diesel Emissions Settlement Program.
Please click on the links below to view the processes for different remedy types:"
Sit and wait some more. I like the idea of a free oil change, something I read before.
05-26-2017, 12:04 PM
#3565
Intermediate
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05-26-2017, 02:40 PM
#3566
Rennlist Member
I suspect it's just getting the system up and running, people properly trained on what is and isn't in compliance with the settlement and the initial slug of applications that causes the confusion.
Of course, I accept the fact that I could be wrong here... time will tell if they are dragging their feet.
05-26-2017, 03:38 PM
#3567
I don't think they're trying to get out of it. In fact, getting out of this - as in not meeting the participation rate target - would cost them more money.
I suspect it's just getting the system up and running, people properly trained on what is and isn't in compliance with the settlement and the initial slug of applications that causes the confusion.
Of course, I accept the fact that I could be wrong here... time will tell if they are dragging their feet.
I suspect it's just getting the system up and running, people properly trained on what is and isn't in compliance with the settlement and the initial slug of applications that causes the confusion.
Of course, I accept the fact that I could be wrong here... time will tell if they are dragging their feet.
05-26-2017, 07:07 PM
#3568
just got another email form the claims folks saying that our drivers licenses are illegible even after I was assured by one of their representatives that they were completely legible so that is enough I'm done
05-26-2017, 08:49 PM
#3569
Rennlist Member
Originally Posted by f4 plt
just got another email form the claims folks saying that our drivers licenses are illegible even after I was assured by one of their representatives that they were completely legible so that is enough I'm done
