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Yep. I deleted it. Since I wasn't getting any emails about the TYD status of the vehicle, there's no loss there. But I have gotten multiple emails with a big red button for me to "> Confirm vehicle ownership" (on a car still at Emden!). I'm hoping that deleting the order from TYD will put a stop to those as well.
All in all, Porsche, D for software experience. As someone with 40+ years in IT, I can tell you that no software is better than bad software, and this is bad software.
9 years ago I bought a BMW M550 (really loved that car until the N63 issues) and BMW software predicted the arrival to the DAY !
So 9 years ago this was trivial. A Big WTF to Porsche. They really blew the early experience.
9 years ago I bought a BMW M550 (really loved that car until the N63 issues) and BMW software predicted the arrival to the DAY !
So 9 years ago this was trivial. A Big WTF to Porsche. They really blew the early experience.
This is happening to every car manufacturer. I ordered a BMW M4, and it stayed over 3 months at the port in Bremerhaven waiting on a boat. Meanwhile, other M3s and M4s manufactured after mine kept passing mine and being delivered to their owners in my same city. It’s not a Porsche problem. It’s a supply chain problem and there’s nothing Porsche can do to fix it.
This is happening to every car manufacturer. I ordered a BMW M4, and it stayed over 3 months at the port in Bremerhaven waiting on a boat. Meanwhile, other M3s and M4s manufactured after mine kept passing mine and being delivered to their owners in my same city. It’s not a Porsche problem. It’s a supply chain problem and there’s nothing Porsche can do to fix it.
I agree that there are supply chain challenges. But what does that have to do with transporting cars in anything other than first-in first-out order of already manufactured vehicles? Or with being unable to match shipping schedules with the cars at the port awaiting transport. Or, at a bare minimum, saying "don't know" when it is obvious that in fact they don't know? All three of these are 100% addressable by Porsche's logistics team.
I agree that there are supply chain challenges. But what does that have to do with transporting cars in anything other than first-in first-out order of already manufactured vehicles? Or with being unable to match shipping schedules with the cars at the port awaiting transport. Or, at a bare minimum, saying "don't know" when it is obvious that in fact they don't know? All three of these are 100% addressable by Porsche's logistics team.
Once the cars go to the port, they’re in the hands of the shipping company. Porsche is no longer in control of the shipping order, and they truly don’t know when your car will be shipped. Agree they should say that though.
Once the cars go to the port, they’re in the hands of the shipping company. Porsche is no longer in control of the shipping order, and they truly don’t know when your car will be shipped. Agree they should say that though.
Yeah, that would definitely fall under "don't know". But I also suspect that they could tell the shipping company as part of their contract to ship cars going to any given port in FIFO order, and require the company to give them at least an approximate idea of how many cars would go on each ship to each port, even if that is only two or three ships into the future. From there Porsche could do a *much* better job of calculating likely shipping dates.
Yeah, that would definitely fall under "don't know". But I also suspect that they could tell the shipping company as part of their contract to ship cars going to any given port in FIFO order, and require the company to give them at least an approximate idea of how many cars would go on each ship to each port, even if that is only two or three ships into the future. From there Porsche could do a *much* better job of calculating likely shipping dates.
The port is overflowed with more cars than their capacity can handle. Here’s what Emden looks like:
This is a closer look:
Imagine if your car is in the middle of this pack when the boat going to your port arrives. There’s no way to get your car out. You have to wait until other cars going to other ports are taken out. It’s impossible to maintain FIFO when the port is overflowed like this and you have cars arriving every day, all going to different ports.
This is happening to every car manufacturer. I ordered a BMW M4, and it stayed over 3 months at the port in Bremerhaven waiting on a boat. Meanwhile, other M3s and M4s manufactured after mine kept passing mine and being delivered to their owners in my same city. It’s not a Porsche problem. It’s a supply chain problem and there’s nothing Porsche can do to fix it.
There is no relationship between supply chain issues and the ability to ship cars "in order" None.
The shippers are contractors, they do as they are instructed.
We all love 911's but this is pooch screwing of epic proportion.
Once the cars go to the port, they’re in the hands of the shipping company. Porsche is no longer in control of the shipping order, and they truly don’t know when your car will be shipped. Agree they should say that though.
I see what you are saying. What I’m hearing is, I have to fly myself over to Germany and make some new friends who specialize in car shipping logistics…
There is no relationship between supply chain issues and the ability to ship cars "in order" None.
We all love 911's but the is pooch screwing of epic proportion.
IMHO... John
Originally Posted by Alex.In.M0tion
I see what you are saying. What I’m hearing is, I have to fly myself over to Germany and make some new friends who specialize in car shipping logistics…
Read my post just above with the screenshots of Emden.
The port is overflowed with more cars than their capacity can handle. Here’s what Emden looks like:
This is a closer look:
Imagine if your car is in the middle of this pack when the boat going to your port arrives. There’s no way to get your car out. You have to wait until other cars going to other ports are taken out. It’s impossible to maintain FIFO when the port is overflowed like this and you have cars arriving every day, all going to different ports.
This is basic logistics. When you put something away (park a car arriving at the port) you have to plan how you're going to get to it when you need it. The idea that because the cars in the middle are hard to get to means you just grab the newly arrived cars because they're easy is a major fail. You need to park the cars in groups according to destination port, and then always leave an aisle for the oldest arrivals to get out, even as that aisle migrates through the block, with the oldest cars coming off one side of the aisle while new arrivals are added to the other side, until the aisle reaches the edge of the block and starts over at the opposite edge. And if you have so many cars that the block needs to be in two pieces, one at a spillover location, you treat them as if they are virtually contiguous.
Again, managing FIFO queues, even under heavily congested conditions, is extremely basic logistics. If this were 2020, or even 2021, Porsche could be excused for getting caught flatfooted when all the logistical challenges hit. But it's 2023 - they've had time to react, adapt, and overcome. Since the way they manage parts during manufacturing suggests they are quite good at logistics, this strongly suggests that they just don't care enough to address it.
This is basic logistics. When you put something away (park a car arriving at the port) you have to plan how you're going to get to it when you need it. The idea that because the cars in the middle are hard to get to means you just grab the newly arrived cars because they're easy is a major fail. You need to park the cars in groups according to destination port, and then always leave an aisle for the oldest arrivals to get out, even as that aisle migrates through the block, with the oldest cars coming off one side of the aisle while new arrivals are added to the other side, until the aisle reaches the edge of the block and starts over at the opposite edge. And if you have so many cars that the block needs to be in two pieces, one at a spillover location, you treat them as if they are virtually contiguous.
Again, managing FIFO queues, even under heavily congested conditions, is extremely basic logistics. If this were 2020, or even 2021, Porsche could be excused for getting caught flatfooted when all the logistical challenges hit. But it's 2023 - they've had time to react, adapt, and overcome. Since the way they manage parts during manufacturing suggests they are quite good at logistics, this strongly suggests that they just don't care enough to address it.
That all works fine when you have sufficient space to order the cars per destination. When all the lines are filled, and you continue receiving cars going to different destinations, all goes to hell. Perhaps they could have rented more space. What if there’s no more space available at the port?
Remember, this is no longer Porsche taking care of these logistics. The shipping company is in charge once the cars arrive to the port.
I think what’s super frustrating for folks is that cars arriving on the same day according to TYD sometimes arbitrarily make some ships and some don’t on an almost random fashion. There is little doubt in my mind that Porsche if they’re going to bother with something like TYD then it behooves them to be more transparent and forthcoming with info when FIFO goes out the window due to logistic snarls.
Hoping for good news and fast schedules for all those still waiting.
All of my dates, for anyone interested.
Completely ridiculous. Our cars arrived at port on the same day. You’re taking delivery. Mine is still waiting at Emden. What US port, out of curiosity? If Jacksonville, that’s another big kick in the ***** because that’s where my car is going.
06-22-2023, 03:53 PM
