View Poll Results: What model year had the problem
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Did you have a coolant leak/water pump replaced?
#76
Update
I just spoke to my SA as they are completing my WP replacement work.
1. The WP issue impacts 991.2 cars only.
2. The issue is the seal on the internal bearing.
3. The new WP has a better bearing seal.
4. My SA has not heard of repeat WP issues after the new WP was installed.
5. Not all 991.2 cars experience this issue. Most don’t.
6. Impacted cars typically have lower milage.
7. They needed to remove bumper and several other components to fully access the WP.
I just spoke to my SA as they are completing my WP replacement work.
1. The WP issue impacts 991.2 cars only.
2. The issue is the seal on the internal bearing.
3. The new WP has a better bearing seal.
4. My SA has not heard of repeat WP issues after the new WP was installed.
5. Not all 991.2 cars experience this issue. Most don’t.
6. Impacted cars typically have lower milage.
7. They needed to remove bumper and several other components to fully access the WP.
My SA told me that likely cause of new version WP failure was first replacement was done incorrectly (by a different dealership, prior to my owning the car) and they likely didnt fully flush the system (the orig seal failure apparently would leave debris behind in the system.)
The following users liked this post:
CBS (12-11-2019)
#77
Intermediate
My '17 C4S is on it's 3rd WP. Orig died approx 13K miles, new model WP lasted only about 3K miles.
My SA told me that likely cause of new version WP failure was first replacement was done incorrectly (by a different dealership, prior to my owning the car) and they likely didnt fully flush the system (the orig seal failure apparently would leave debris behind in the system.)
My SA told me that likely cause of new version WP failure was first replacement was done incorrectly (by a different dealership, prior to my owning the car) and they likely didnt fully flush the system (the orig seal failure apparently would leave debris behind in the system.)
Thanks very much scottlma! Good point and something this Forum needs to know.
Kind regards,
Chris
#78
Intermediate
Received my 991.2 C4S back today. SA was fantastic and informative throughout repair.
Obviously I would have preferred not to have had this issue but service support including valet pick up/ drop off was good.
Enclosed is the service description on the Warranty Service Work Order:
coolant leaking from front impeller seal of water pump. Coolant is leaking externally and internally into the vacuum system. Coolant made its way to the valve block. Removed rear bumper and spoiler. Replaced coolant pump. Drained and bled coolant. Lowered engine and replaced valve block. Ran val prior to repair. Performed coolant bleed with a scan tool. Cleaned engine. Test drove and verified repair.
Obviously I would have preferred not to have had this issue but service support including valet pick up/ drop off was good.
Enclosed is the service description on the Warranty Service Work Order:
coolant leaking from front impeller seal of water pump. Coolant is leaking externally and internally into the vacuum system. Coolant made its way to the valve block. Removed rear bumper and spoiler. Replaced coolant pump. Drained and bled coolant. Lowered engine and replaced valve block. Ran val prior to repair. Performed coolant bleed with a scan tool. Cleaned engine. Test drove and verified repair.
#79
Hi, my fathers 2017 991.2 targa has now for the third time a leaking water pump. The two first times the pump was replaced under warranty, but now the car is more than 3 years old and in Belgium there is only 2 years of warranty. What can we expect from the dealer? This is not normal I suppose.
#80
Rennlist Member
Shop time was 7 hours if I'm reading the paperwork correctly
cheers!
#81
Intermediate
9A7-906-283-00. Valve Block
000-043-305-75. Antifreeze
900-123-007-30. Alum Seal Ring
9A7-008-281-00. O-Ring qty (2)
0PB-121-005-C. Coolant Pump
9A7-008-274-00. O-Ring qty (2)
PAF-008-282. O-Ring qty (2)
Happy Holiday,
Chris
#82
Rennlist Member
Interesting! My pump part number is different than yours. Enclosed was my Warranty Service Work Order completed 12/10/19. I have a 2018 C4S with Powerkit.
9A7-906-283-00. Valve Block
000-043-305-75. Antifreeze
900-123-007-30. Alum Seal Ring
9A7-008-281-00. O-Ring qty (2)
0PB-121-005-C. Coolant Pump
9A7-008-274-00. O-Ring qty (2)
PAF-008-282. O-Ring qty (2)
Happy Holiday,
Chris
9A7-906-283-00. Valve Block
000-043-305-75. Antifreeze
900-123-007-30. Alum Seal Ring
9A7-008-281-00. O-Ring qty (2)
0PB-121-005-C. Coolant Pump
9A7-008-274-00. O-Ring qty (2)
PAF-008-282. O-Ring qty (2)
Happy Holiday,
Chris
The following users liked this post:
CBS (12-24-2019)
#84
Three Wheelin'
Mine was replaced in November '19. The replacement pump number was OPB-121-005-C. So far, so good after only 260 miles (car doesn't get out much in cold weather).
#88
Intermediate
So I spoke with my SA today (Hendrick Porsche Charlotte) and gave him all of the WP part numbers listed in this thread. He agreed with them all stating that they are all correct depending on the engine and transmission type.
Cheers,
Chris
Cheers,
Chris
#89
Rennlist Member
Just purchased a CPO 2017 911 targa 4S with 17,300 miles. Was an early build warranty started 4/17. It was out of state so I was flying in and driving back. Got a call the day before leaving that someone noticed fluid on the showroom floor and need a water pump replacement. I arrived to complete the deal and they agreed to fix the WP pay for my flight home (first class) and ship the car covered to my home once the repair was completed.
The following 3 users liked this post by GRMHNTR:
#90
Rennlist Member
What? Who provides service like that anymore? Give some props.
Congrats on the purchase.
DaveGee
Congrats on the purchase.
DaveGee