Diesel Cayenne and VW emission issue
#5101
RL Community Team
Rennlist Member
Rennlist Member
Originally Posted by billyg
Back to the dealer the other day for a test drive with my tech who said I’d know best if torque and boost were lost. He did diagnostics on the boost and detected no loss of power. As a matter of fact he was able to have the beast jump 3-4 inches forward while being tested in a stationary position. He said all lips were mum when given the software package from corporate to install other than saying 1 could use up to 50% more add blue. He had no clue, zip, zilch, nada on what’s in the software update. She has more pep now than a regular Cayenne and less than before the fix.Too boot, being stuck in 3rd while she warms up is to me anyway a bunch of bs. I was advised to log a complaint with corporate.
#5102
Rennlist Member
I've had a good look around for a low option 2016 CD (new) msrp $65-$68k, the best I've been offered is 15% off.
I'd be interested to know where 20% and 20%+ off can be found.
JF
I'd be interested to know where 20% and 20%+ off can be found.
JF
#5103
Instructor
We've seen several owner reports about their CD after the fix has been done. Without statistics, my impression is that most have said it's tolerable to OK and a minority are unhappy. I can't recall anybody saying they like their CD better after the fix. Given what I've seen, I'm going to wait until the last month or two in 2019 or when my warranty runs out, if sooner, to get the fix (December 2019 is the last month to have the fix applied, correct?).
I'd like to enjoy my CD in it's intended form as long as possible. Given what you've seen here and heard from other sources, do you think most owners are going to wait like I am?
I'd like to enjoy my CD in it's intended form as long as possible. Given what you've seen here and heard from other sources, do you think most owners are going to wait like I am?
#5104
Burning Brakes
My 2016 CD, and my wife's 2015 Touareg TDI feel the exact same after the fix. Waiting for the money was not worth it to us. What happens if the truck is totaled?, then one gets nothing, which here in the winter, is all too possible.
I do like my CD after the fix as I got $4,305 in extra, free money, along with more warranty.
I do like my CD after the fix as I got $4,305 in extra, free money, along with more warranty.
#5105
Rennlist Member
My 2016 CD, and my wife's 2015 Touareg TDI feel the exact same after the fix. Waiting for the money was not worth it to us. What happens if the truck is totaled?, then one gets nothing, which here in the winter, is all too possible.
I do like my CD after the fix as I got $4,305 in extra, free money, along with more warranty.
I do like my CD after the fix as I got $4,305 in extra, free money, along with more warranty.
BTW, is a complete detail included with this service, or is it a standard quicky wash and dry?
#5106
Rennlist Member
I am with Mtea. It looks like the most satisfied owners are those who own the 3015-16 CDs. The 13-14 that need to undergo hardware repairs are those with problems.
So what if it is totaled before Nov 2019. Would I forfeit the way my CD feels for the slight chance my CD is totaled and I won't receive the other half of the $? No
So what if it is totaled before Nov 2019. Would I forfeit the way my CD feels for the slight chance my CD is totaled and I won't receive the other half of the $? No
#5107
Burning Brakes
My thoughts exactly -- wasn't the first in line for the fix; waited to see other's experiences -- most are OK. Cash is always nice, but I have no cash flow issue, and would wait longer until I was ready to sell it (plan to buy the new version in about a year), but there is the risk that, in the mean time, it could be stolen, totaled, etc., and I would forego the last payment. Parts are on order now, and should have the work done in a couple of weeks.
BTW, is a complete detail included with this service, or is it a standard quicky wash and dry?
BTW, is a complete detail included with this service, or is it a standard quicky wash and dry?
#5108
I had the fix done on my 2013 CD in December. The dealer did not do a detail, nor was it offered. I've seen the Porsche fix sheet sent to dealers which shows the parts needed for the fix and it specifies the fill up but no mention of a detail. After the fix, I noticed that car held third a little longer, but did not think there was any reduction in power. I sold it shortly after the fix, not due to anything related to the fix, but I was planning on trading it just before the stop sale. Took delivery of the CD in October 2012 and never had an issue. Great vehicle and would have kept it but I needed the garage space.
Last edited by Retiredone; 01-07-2018 at 12:06 PM. Reason: typo
#5109
Rennlist Member
I had the fix done on my 2013 CD in December. The dealer did not do a detail, nor was it offered. I've seen the Porsche fix sheet sent to dealers which shows the parts needed for the fix and it specifies the fill up but no mention of a detail. After the fix, I noticed that car held third a little longer, but did not think there was any reduction in power. I sold it shortly after the fix, not due to anything related to the fix, but I was planning on trading it just before the stop sale. Took delivery of the CD in October 2012 and never had an issue. Great vehicle and would have kept it but I needed the garage space.
#5110
Rennlist Member
I am with Mtea. It looks like the most satisfied owners are those who own the 3015-16 CDs. The 13-14 that need to undergo hardware repairs are those with problems.
So what if it is totaled before Nov 2019. Would I forfeit the way my CD feels for the slight chance my CD is totaled and I won't receive the other half of the $? No
So what if it is totaled before Nov 2019. Would I forfeit the way my CD feels for the slight chance my CD is totaled and I won't receive the other half of the $? No
#5111
First gear is only for the first 10-feet or so, unless you are in sport. This is to get the truck moving, then to the highest gear possible for fuel economy. Many cars start in second gear unless in sport move, this is all for fuel rating.
#5112
Rennlist Member
We've seen several owner reports about their CD after the fix has been done. Without statistics, my impression is that most have said it's tolerable to OK and a minority are unhappy. I can't recall anybody saying they like their CD better after the fix. Given what I've seen, I'm going to wait until the last month or two in 2019 or when my warranty runs out, if sooner, to get the fix (December 2019 is the last month to have the fix applied, correct?).
I'd like to enjoy my CD in it's intended form as long as possible. Given what you've seen here and heard from other sources, do you think most owners are going to wait like I am?
I'd like to enjoy my CD in it's intended form as long as possible. Given what you've seen here and heard from other sources, do you think most owners are going to wait like I am?
My suspicion - and, I fully admit it's nothing more than a gut feeling - is that those who think their car has somehow been neutered, absent concrete evidence like billyg has documented, think it's happened and so, to them, it has.
I am with Mtea. It looks like the most satisfied owners are those who own the 2015-16 CDs. The 13-14 that need to undergo hardware repairs are those with problems.
So what if it is totaled before Nov 2019. Would I forfeit the way my CD feels for the slight chance my CD is totaled and I won't receive the other half of the $? No
So what if it is totaled before Nov 2019. Would I forfeit the way my CD feels for the slight chance my CD is totaled and I won't receive the other half of the $? No
#5113
Rennlist Member
We've seen several owner reports about their CD after the fix has been done. Without statistics, my impression is that most have said it's tolerable to OK and a minority are unhappy. I can't recall anybody saying they like their CD better after the fix. Given what I've seen, I'm going to wait until the last month or two in 2019 or when my warranty runs out, if sooner, to get the fix (December 2019 is the last month to have the fix applied, correct?).
I'd like to enjoy my CD in it's intended form as long as possible. Given what you've seen here and heard from other sources, do you think most owners are going to wait like I am?
I'd like to enjoy my CD in it's intended form as long as possible. Given what you've seen here and heard from other sources, do you think most owners are going to wait like I am?
On another note- my friend who lives about an hour away has a 14 CD that is in the shop for the fix. They broke some bolts dismantling the exhaust system, which need to be shipped from Germany. His car is laid up for at least a week, and he's happily driving a Porsche loaner. I will drive his CD after the fix and see if it's any different from mine. Maybe we'll do some type of comparison when he gets it back.
#5114
Rennlist Member
On another note- my friend who lives about an hour away has a 14 CD that is in the shop for the fix. They broke some bolts dismantling the exhaust system, which need to be shipped from Germany. His car is laid up for at least a week, and he's happily driving a Porsche loaner. I will drive his CD after the fix and see if it's any different from mine. Maybe we'll do some type of comparison when he gets it back.
There are just two weapons in our arsenal: The lemon laws continue even with the fix and there is the 85% participation rate twisting VW''s arm. As for myself, this episode left me with a bad taste in my mouth. No matter how good a future VW group product is, I'll think of how they cheated with the CD. Easy to forgive, hard to forget
#5115
Rennlist Member
Just reviewed all the posts since the fixes began -- took quite a while with all the posts pertaining to purchasing new Cayennes interspersed (it's a stretch to call those posts emission issues), but nevertheless, I conclude that the fix is OK, and probability is high that it will work fine on most 2013's. No doubt, there are problems with some, but they appear to be isolated, but irritating cases -- particularly when it happens to you. At the moment, I intend to have the work done, mainly because my dealer already ordered the parts for my CD; otherwise, I'd wait a year or so. And, if I don't receive a call from the dealer that the parts are in, I will wait. I'll continue monitoring this thread for new information, and may change my mind. Where I live in Southern CA, temps rarely drop below mid 50's, and very low temps tend to be problematic -- don't have that here.
Like many Rennlisters, I do most maintenance on my Porsche's myself, as I am concerned that bad things can happen in the Service Department -- and that may be what's happening to some who are unhappy with the fix. Just a few weeks ago I took my CD to the local dealer to fix (replace) the adblu heater (under warranty) -- did a fine job on that, but ignored the Brake Flush on the work order. Had the Cashier get my service advisor, and he apologized for the oversight -- so we are not working with genius's here.
BTW, I live in Newport Coast next to Newport Beach. Don't want to identify the Dealer by name but it was a very short drive for me.
Like many Rennlisters, I do most maintenance on my Porsche's myself, as I am concerned that bad things can happen in the Service Department -- and that may be what's happening to some who are unhappy with the fix. Just a few weeks ago I took my CD to the local dealer to fix (replace) the adblu heater (under warranty) -- did a fine job on that, but ignored the Brake Flush on the work order. Had the Cashier get my service advisor, and he apologized for the oversight -- so we are not working with genius's here.
BTW, I live in Newport Coast next to Newport Beach. Don't want to identify the Dealer by name but it was a very short drive for me.