Diesel Cayenne and VW emission issue
10-31-2017, 04:28 PM
#4396
Burning Brakes
Ben - Did you buy from a Used Car dealer or Private Party.
I finalized my appointment for next Wed just now. Big dealer and no one else has called them, just little ol me.
Porsche sent them enough parts for 15 cars. They will give me a loaner to drive back home and WFH, then they will bring my Cayenne back to me with a full tank of gas. I'm on empty right now
.
They said they would detail it too...I told them to skip that...maybe I can get them to take off my wheels and clean the inside.
I'll post next Wed night how it all goes.
I finalized my appointment for next Wed just now. Big dealer and no one else has called them, just little ol me.
Porsche sent them enough parts for 15 cars. They will give me a loaner to drive back home and WFH, then they will bring my Cayenne back to me with a full tank of gas. I'm on empty right now
.They said they would detail it too...I told them to skip that...maybe I can get them to take off my wheels and clean the inside
.I'll post next Wed night how it all goes.
10-31-2017, 04:34 PM
#4397
Banned
Regarding the partial payment, I have called Class Counsel to further clarify for those who had the claim approved and initiated before the ECR was ordered. I’ve looked through the long forms and have yet to see wording with regards to an existing owner with an approved claim now having to go fully through for said repair to gather reimbursement. In other words, “Grandfathering” those who initiated prior to 23rd for partial payment. I really don’t want to forgo $4539.50 and $750 till the warranty runs. In addition, Bosch is taking the same stance with VW with regards to the ECR and payments.
10-31-2017, 04:47 PM
#4398
VWAG is incentivized to get everyone to take the fix - pretty sure if they don't hit a certain adoption rate, they are fined and/or have to enable buyback.
So I can absolutely seeing them roll out a change in policy like this. You still ultimately get the same dollar amount - you just have to take the fix to get it.
So I can absolutely seeing them roll out a change in policy like this. You still ultimately get the same dollar amount - you just have to take the fix to get it.
10-31-2017, 04:48 PM
#4399
Banned
https://newsroom.porsche.com/en/comp...ent-14134.html
They make it a “Campaign” out there and it’s compulsory. Odd. I take it no compensation for them.
They make it a “Campaign” out there and it’s compulsory. Odd. I take it no compensation for them.
10-31-2017, 04:51 PM
#4400
What did they mean by:
With the approval of the ECR, Repair Participation Payments will no longer be issued for current owners and lessees of affected vehicles.
Are they saying that if you have not submitted/completed your claim that they will no longer pay some part of the amount promised?
With the approval of the ECR, Repair Participation Payments will no longer be issued for current owners and lessees of affected vehicles.
Are they saying that if you have not submitted/completed your claim that they will no longer pay some part of the amount promised?
10-31-2017, 04:52 PM
#4401
Intermediate
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If you haven't registered yet, you can get full-payment after the fix.
If you recently purchased a car and previous owner has already claimed 1/2 payment, they will determine during audit if and how much you should get.
10-31-2017, 05:00 PM
#4402
What did they mean by:
With the approval of the ECR, Repair Participation Payments will no longer be issued for current owners and lessees of affected vehicles.
Are they saying that if you have not submitted/completed your claim that they will no longer pay some part of the amount promised?
With the approval of the ECR, Repair Participation Payments will no longer be issued for current owners and lessees of affected vehicles.
Are they saying that if you have not submitted/completed your claim that they will no longer pay some part of the amount promised?
Anyone who had an appointment scheduled, to get the first 1/2 paynment, but did not yet HAVE the appointment, will have their appointment canceled. They need to now just schedule the full repair appointment with the dealer.
10-31-2017, 06:05 PM
#4405
I scheduled my repair for Friday, maybe I should call, or hopefully they will call me if they cannot do the repair. When I hit the link on the VW website it sent me to the local dealer and to a calendar to schedule my appointment. I will take a loaner car in the meantime. I would like to receive the 2nd half of the payment and be done with it.
Last edited by DNorby; 10-31-2017 at 06:31 PM.
10-31-2017, 06:13 PM
#4406
Rennlist Member
Originally Posted by DNorby
I scheduled my repair for Friday, maybe I should call, or hopefully they will call me if they cannot do the repair. When I hit the link on the VW website is sent me to the local dealer and to a calendar to schedule my appointment. I will take a loaner car in the meantime. I would like to receive the 2nd half of the payment and be done with it.
10-31-2017, 06:30 PM
#4407
Banned
That’s where I’m thinking Class Council and those that are in the middle of the approval claim process (pre ECR post claim approval) are going to raise some issue.
Yes, they will if they have less than 85%. Each percentage off has its fines.
Regarding the fix and the hit it takes on the vehicles, it was said they’re (claims folks) sending “kits” to break it all down for you as the owner.
Yes, they will if they have less than 85%. Each percentage off has its fines.
Regarding the fix and the hit it takes on the vehicles, it was said they’re (claims folks) sending “kits” to break it all down for you as the owner.
10-31-2017, 06:38 PM
#4408
Burning Brakes
My dealer will not start until 11/6. I can imagine some could since parts are coming in and for 2015s it is only a software fix. My appointment was tomorrow but had to reschedule until after the 6th.
10-31-2017, 08:27 PM
#4409
Rennlist Member
Originally Posted by Sword_of_Spirit
Regarding the partial payment, I have called Class Counsel to further clarify for those who had the claim approved and initiated before the ECR was ordered. I’ve looked through the long forms and have yet to see wording with regards to an existing owner with an approved claim now having to go fully through for said repair to gather reimbursement. In other words, “Grandfathering” those who initiated prior to 23rd for partial payment. I really don’t want to forgo $4539.50 and $750 till the warranty runs. In addition, Bosch is taking the same stance with VW with regards to the ECR and payments.
Regarding Bosh, it is not dependent on this. A lot of us already got the full payment, although it took two separate checks
[Edit: I don't think there is a time limit for owners to get the fix and get the compensation (either half or the full one). There is though, as others have pointed, a penalty on VW if they don't get to 85% compliance repair by a certain date (which I forgot)
