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Diesel Cayenne and VW emission issue

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Old 09-02-2016, 04:21 PM
  #1411  
gnat
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Originally Posted by Needsdecaf
I really think that email is in response to posts on this forum, honestly. Maybe it's just the tinfoil hat I wore this morning
Well they did thank me for my continued support and you know how much of a fanboi I am and deny that they've done anything wrong
Old 09-02-2016, 04:40 PM
  #1412  
petery
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Originally Posted by gnat
Just got this email. Not really any content...
Me too and I thought it was lame. Just scheduled a 20K service with the local Porsche specialist, he quoted me around $500 for the service which is a lot better than over $1300 from the dealer. I don't want to spend over $1300 on CD with unknown future. I still don't understand why Porsche dealers are charging so much for the diesel service, I paid over $500 for each oil change in the past but I need to put a stop to this.
Old 09-02-2016, 04:49 PM
  #1413  
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Originally Posted by petery
Me too and I thought it was lame. Just scheduled a 20K service with the local Porsche specialist, he quoted me around $500 for the service which is a lot better than over $1300 from the dealer. I don't want to spend over $1300 on CD with unknown future. I still don't understand why Porsche dealers are charging so much for the diesel service, I paid over $500 for each oil change in the past but I need to put a stop to this.
That's about what my Indy wants too, but your dealer is better on the 2/20 than mine. IIRC mine wants $1900 and $3500 for the 4/40 that I'm coming up on (also about $500 from my Indy). I too am not inclined to sink too much into it right now, but I've never been inclined to give any of the dealers in my area a dime given the obscene prices they want.
Old 09-02-2016, 04:57 PM
  #1414  
JRoach
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I did the prepaid service as it was cheaper overtime. Like many of you I tend to keep cars for 8 to 10 years.
Old 09-02-2016, 06:21 PM
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Originally Posted by JRoach
I did the prepaid service as it was cheaper overtime. Like many of you I tend to keep cars for 8 to 10 years.
We did that, too, on our CD. The theory being I wouldn't have the time to do much work myself and it seemed reasonable at the time - a lot less than gnat says his dealer charges for just the 4/40000!

But when I looked into it for the Boxster, the a la carte pricing is ~$750 LESS than the pre-purchased plan. ??? Obviously I'm not doing that.
Old 09-02-2016, 07:32 PM
  #1416  
r553
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I got the same lame email. At least they aren't hiding behind their engine provider any longer.

Note that the 2year/20K service will also include a brake fluid flush. I just had that done.
Old 09-02-2016, 08:21 PM
  #1417  
Dr Cayenne
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Originally Posted by Needsdecaf
I really think that email is in response to posts on this forum, honestly.
I agree.

Hope they take note of the demands/requests of all customers and provide them options. I do not want to smear this to their face, but we pay quite handsomely for these cars (hence Porsche has one of the highest profit margin of all manufacturers).

I will continue to buy their cars for foreseeable future....unless they screw up on resolving this.
Old 09-05-2016, 12:23 AM
  #1418  
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From www.thedrive.com :

Volkswagen Says It's All But Done With Diesel in the United States
Many current TDI models will likely soon fade away. - BY BEN KEESHIN - SEPTEMBER 2, 2016
.
http://www.thedrive.com/news/5091/vo...-united-states
Old 09-05-2016, 03:17 AM
  #1419  
mdrobc1213
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Originally Posted by RS-America
From www.thedrive.com : Volkswagen Says It's All But Done With Diesel in the United States Many current TDI models will likely soon fade away. - BY BEN KEESHIN - SEPTEMBER 2, 2016 . http://www.thedrive.com/news/5091/vo...-united-states
well that brings full circle what I thought may happen when this all went down and the fix became more elusive and then then additional info on the 2.0L buyback was announced. Add to that the uncertainty of not only the fix for the 3.0L cars/SUVs but the lack of an offered similar buy back in kind seemed to suggest along with the ever emerging legal actions by the US and others to include governmental agencies that in no way did VW have a complete handle on the problem or the ultimate $$$ cost to them to rectify things. So a departure from the market was one of the options I expected especially as diesels were pulled from production lines for North America for 2016 remainder and 2017 without word of 2018 certifications being even planned or thought of. Many of my Sales Advisors and Sales Managers I spoke with said the lack of info seemed to suggest the same..the Germans don't do anything without a plan and the silence was defeating to both dealers and consumers.

So looks like those who want to keep their CDs will likely be able to do so with a fix (unknown what that will entail) post recall and VW intent is to meet the Oct court deadlines. Given the nature of the bureaucracy and also given the approved/agreed 2.0L fix isn't even groan nor have the buybacks I predict it will likely be another 12 mos till current owners see some tangible action to make their cars and then whole and brought into compliance. The extended warranty was a start and good gesture but I for one would be greatly worried now at the ultimate value of my car. Am sure future service will continue and be easily found but ultimately what they have said is the CD as we know it is a discontinued model in the US with the resultant effects on residual and retail value for owners. That sucks and makes me glad that we deferred to a 2016 Cayenne v6 alternative choice by our dealer. Yes we don't get the same gas mileage as the CD but for our day-day uses it has been quite pleasant to own so far and the wife enjoys it! So win in my book so far. Experience has tarnished the brand a bit yes and we do/will look at other options in the future for sure. My hopes are whether they keep their CDs or sell them that current owners are dealt with fairly and ultimately gain some peace and satisfaction over this fiasco!

Bigger question now is what does Porsche and Audi dealership do with all the remaining 2015 and 2016's sitting around in the US? Am sure they will be sold at some significant loss of values continue to drop after this announcement OR does Porsche take them back and re-market them elsewhere? Either way dealers are gonna have a least 12+ mos of interest financed vehicles to write off or eat as loss until this is rectified. Shame on VW...Id hate to be a small market Porsche dealer with significant # of CDs in my lot or oh my books right now! Could affect the future viability of some dealerships one would suspect! No?
Old 09-05-2016, 04:02 AM
  #1420  
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Originally Posted by mdrobc1213
CD as we know it is a discontinued model in the US with the resultant effects on residual and retail value for owners.
The other side of that coin is that once the dust settles, a decent fix (yes, I know, that may be the problem) might mean that the scarcity of the CD going forward may make them rare and sought after.

Not holding my breath, but it is possible that those who wanted a CD before the stop sale will be back in the market once a (good) fix is developed and proven.
Old 09-05-2016, 11:12 AM
  #1421  
PJ Cayenne
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Originally Posted by RS-America
From www.thedrive.com :

Volkswagen Says It's All But Done With Diesel in the United States
Many current TDI models will likely soon fade away. - BY BEN KEESHIN - SEPTEMBER 2, 2016
.
http://www.thedrive.com/news/5091/vo...-united-states
Sad- as TDI was one of the brands best differentiators. Not much else there, maybe the GTI, but the rest of the product line is meh.

After three Audis (A6, A4 Cab, A5 Cab), VW Jetta GLI and the Cayenne, I'm all but done with VW products. All the Audis were bombs, the Jetta is pretty good but the local dealer is terrible, and now the diesel issue- DONE. Going to be tough not to scratch my 911 itch, but at this point, just don't have the motivation to spend more money with this company.
Old 09-05-2016, 12:19 PM
  #1422  
Searcher356
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Originally Posted by mdrobc1213
well that brings full circle what I thought may happen when this all went down and the fix became more elusive and then then additional info on the 2.0L buyback was announced. Add to that the uncertainty of not only the fix for the 3.0L cars/SUVs but the lack of an offered similar buy back in kind seemed to suggest along with the ever emerging legal actions by the US and others to include governmental agencies that in no way did VW have a complete handle on the problem or the ultimate $$$ cost to them to rectify things. So a departure from the market was one of the options I expected especially as diesels were pulled from production lines for North America for 2016 remainder and 2017 without word of 2018 certifications being even planned or thought of. Many of my Sales Advisors and Sales Managers I spoke with said the lack of info seemed to suggest the same..the Germans don't do anything without a plan and the silence was defeating to both dealers and consumers.

So looks like those who want to keep their CDs will likely be able to do so with a fix (unknown what that will entail) post recall and VW intent is to meet the Oct court deadlines. Given the nature of the bureaucracy and also given the approved/agreed 2.0L fix isn't even groan nor have the buybacks I predict it will likely be another 12 mos till current owners see some tangible action to make their cars and then whole and brought into compliance. The extended warranty was a start and good gesture but I for one would be greatly worried now at the ultimate value of my car. Am sure future service will continue and be easily found but ultimately what they have said is the CD as we know it is a discontinued model in the US with the resultant effects on residual and retail value for owners. That sucks and makes me glad that we deferred to a 2016 Cayenne v6 alternative choice by our dealer. Yes we don't get the same gas mileage as the CD but for our day-day uses it has been quite pleasant to own so far and the wife enjoys it! So win in my book so far. Experience has tarnished the brand a bit yes and we do/will look at other options in the future for sure. My hopes are whether they keep their CDs or sell them that current owners are dealt with fairly and ultimately gain some peace and satisfaction over this fiasco!

Bigger question now is what does Porsche and Audi dealership do with all the remaining 2015 and 2016's sitting around in the US? Am sure they will be sold at some significant loss of values continue to drop after this announcement OR does Porsche take them back and re-market them elsewhere? Either way dealers are gonna have a least 12+ mos of interest financed vehicles to write off or eat as loss until this is rectified. Shame on VW...Id hate to be a small market Porsche dealer with significant # of CDs in my lot or oh my books right now! Could affect the future viability of some dealerships one would suspect! No?
This was a long post, and there are several answers.

No we don't know about buybacks, but Porsche engineers have proposed several fixes so far. Some have been accepted in some Countries, but the U.S. (CARB) has not yet signed off.
I am sure Porsche is working on a Plan F-L. And we don't know if whatever "fix" is approved will decrease or increase performance.

VW Dealers are beiing reimbursed for Floor Plan expenses, so I expect Porsche and Audi Dealers are, too.
The unsold, Stop Sale CD's are being (or have been) rounded up, including those pressed into service as Service Loaners - apparently some (all?) of them are being fitted with "fixes" to prove the solution to EPA, CARB etc. They must demonstrate that the Fixes are effective with real cars. This has been going on since at least April.

VW has a gag order, and is in legal battles, both from valid claims as well as frivolous claims from the Ambulance Chasers, so I wouldn't expect a lot of information from them until settlement(s) arrive. BTW, the fact that somebody filed a lawsuit has no relationship on whether VW has an effective solution.

Values - over the last several months, Book values (NADA, KBB, Black Book, Edmunds) have increased, but the market is thin so I'd expect the few sales to cause swings in reported sales prices. Our Dealer has a waiting list for used CDs, but that may be driven by anticipated "bargain" prices.

Diesels from most manufacturers (all?) are receiving extra scrutiny, and release of new models is being held by the EPA right now. We were at the M-B dealer over the weekend, and 2017 Diesels have had their hold extended again - now it's estimated to last until January (gas cars have been out for a couple of months). These are not new engines, although I don't know if the engine controls have been changed for 2017.

VW is a leader in hybrid and battery technology, so I doubt that they would leave their most lucrative markets. Although I agree that they haven't done much historically to support U.S.Dealers.

Finally, U.S. law requires that parts be available for 10 years after a vehicle stops production.
Old 09-05-2016, 02:21 PM
  #1423  
Dr Cayenne
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Originally Posted by mdrobc1213
well that brings full circle what I thought may happen when this all went down and the fix became more elusive and then then additional info on the 2.0L buyback was announced. Add to that the uncertainty of not only the fix for the 3.0L cars/SUVs but the lack of an offered similar buy back in kind seemed to suggest along with the ever emerging legal actions by the US and others to include governmental agencies that in no way did VW have a complete handle on the problem or the ultimate $$$ cost to them to rectify things. So a departure from the market was one of the options I expected especially as diesels were pulled from production lines for North America for 2016 remainder and 2017 without word of 2018 certifications being even planned or thought of. Many of my Sales Advisors and Sales Managers I spoke with said the lack of info seemed to suggest the same..the Germans don't do anything without a plan and the silence was defeating to both dealers and consumers.

So looks like those who want to keep their CDs will likely be able to do so with a fix (unknown what that will entail) post recall and VW intent is to meet the Oct court deadlines. Given the nature of the bureaucracy and also given the approved/agreed 2.0L fix isn't even groan nor have the buybacks I predict it will likely be another 12 mos till current owners see some tangible action to make their cars and then whole and brought into compliance. The extended warranty was a start and good gesture but I for one would be greatly worried now at the ultimate value of my car. Am sure future service will continue and be easily found but ultimately what they have said is the CD as we know it is a discontinued model in the US with the resultant effects on residual and retail value for owners. That sucks and makes me glad that we deferred to a 2016 Cayenne v6 alternative choice by our dealer. Yes we don't get the same gas mileage as the CD but for our day-day uses it has been quite pleasant to own so far and the wife enjoys it! So win in my book so far. Experience has tarnished the brand a bit yes and we do/will look at other options in the future for sure. My hopes are whether they keep their CDs or sell them that current owners are dealt with fairly and ultimately gain some peace and satisfaction over this fiasco!

Bigger question now is what does Porsche and Audi dealership do with all the remaining 2015 and 2016's sitting around in the US? Am sure they will be sold at some significant loss of values continue to drop after this announcement OR does Porsche take them back and re-market them elsewhere? Either way dealers are gonna have a least 12+ mos of interest financed vehicles to write off or eat as loss until this is rectified. Shame on VW...Id hate to be a small market Porsche dealer with significant # of CDs in my lot or oh my books right now! Could affect the future viability of some dealerships one would suspect! No?
I agree with ALL your points. To recap:
1- VAG, the only group in US with a non commercial diesel vehicle fan base is looking forward to teminate its diesel product line. This will have a negative effect as a whole in non commercial diesel vehicle market (as one of the biggest and most prominent players is out - carrying out its customer base with it) while particularly adversely affecting the future of our vehicles, being a discontinued model.
2- This will adversely affect second hand value of our cars both on the short and the long term, no question about that.
3- Depreciation far exceeds everything else in the total cost of ownership (including fuel, maintenance). The little amount of relief at the pump we get is no match for this loss.
4- What I am appalled at is the shortsightedness of this approach. People that has supported the company, paying handsomely for their products, most of them by being repeat customers, will be most adverely impacted. Porsche has the highest profit margins of any company, far higher than VW itself. How is it going to help the brand if you alleniate your customer base on the long run? I have been witholding a new purchase untill this is settled in a fair manner. The more I look into it the more I am worried that the settlement is not going to address my concerns. And I am hoping to be wrong. But what has been going on suggests otherwise.

And I know I am not the only one who feels this way. We deserve better.
Old 09-05-2016, 02:35 PM
  #1424  
Searcher356
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We deserve better treatment from the regulators, who are wading into this mess based on Media reports and Public Opinion, not science.

I hope science will prevail in the "fix," which could improve our cars - but it's unlikely because the regulators will be predisposed to choose the solution that adversely affects our performance - to demonstrate just how horrible Diesels are. And the low information set will believe them.

Last edited by Searcher356; 09-05-2016 at 04:24 PM.
Old 09-05-2016, 02:54 PM
  #1425  
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Originally Posted by Searcher356
Finally, U.S. law requires that parts be available for 10 years after a vehicle stops production.
Myth.

http://www.justanswer.com/employment...lines-bee.html
Originally Posted by Law Educator, Esq.
I am afraid the current federal law only requires that parts be produced and made available for the full warranty period of the vehicle. Thus, once the warranty year expires on the last year the car was produced, the manufacturer is no longer bound to continue making parts for that vehicle. Thus, I am afraid there is no statute requiring them to keep making parts after the warranty would expire on their last product sold, even though most manufacturers continue for 2-3 years after the warranty period.
And even that's a tad off - the manufacturer isn't required to make the parts - but simply keep to the terms of the warranty. If they didn't want to make spare parts they could option to offer to buy the vehicle back if it fails under warranty. If you accept the buyback you're OK - if not - you have a broken vehicle on your hands.

Or

http://skeptics.stackexchange.com/qu...arts-for-a-set

Conclusion

The claim is false (or at least misleading) in almost all respects. However, as is often the case, it springs from a kernel of truth. Albeit a truth which is altogether rather more mundane and unremarkable in character.
Be lovely if the required parts "law" was true - but it just ain't.. for anyone who still thinks it is - please point us to the Federal Statute or rule that makes it so.. Note - there may be some state statues that require parts availability, but so far I haven't been able to find any.

(2016 CD driver whilst my Turbo is in for repair...)


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