My poor car
#243
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This was the response to my contact with them basically saying that Rennlist members will never buy from them! Amazing that they don't even read the request prior to sending an automatic response out!
Dear John,
Thank you for your purchase/lease request on the Unknown and for choosing Beverly Hills Porsche for assistance. I would love to have the opportunity to invite you in for a special VIP test drive experience. If you left me your phone number, I will be calling you shortly as well.
Our dealership is committed to providing service that exceeds your expectations, and I welcome your candid feedback anytime during your experience at Beverly Hills Porsche. I have a couple of clarifying questions that I hope you can answer for me to help me get a better idea of what you are looking for and how I can be of assistance:
1. What are your exterior color preferences?
2. What are your interior color preferences?
3. What options are important to you (auto or manual transmission, navigation, sunroof, etc...)?
4. What's your timetable in terms of purchasing/leasing your new car?
5. Do you have a car to trade-in? If yes, what is the year, make, model, mileage and condition? Is the car paid off or does it still have an existing loan/lease balance on it?
6. Are you interested in finance and/or lease options?
7. What's the best way to contact you and at what time?
Thank you again for your inquiry and I look forward to speaking with at your earliest convenience. Please call me at the numbers below for a buying experience as fine as the Porsche product itself.
Sincerely,
Glen Fagin
VIP Fleet and Internet Sales Manager
Beverly Hills Porsche
8425 Wilshire Blvd * Beverly Hills * CA. 90211 (just east of La Cienega)
DIRECT: 310-481-8112 * CELL: 818-635-0666
View new inventory here: BeverlyHillsPorsche.com
View pre-owned inventory here: BeverlyHillsPorsche.com
The highest compliment my clients can give me is the referral of their friends and family
Dear John,
Thank you for your purchase/lease request on the Unknown and for choosing Beverly Hills Porsche for assistance. I would love to have the opportunity to invite you in for a special VIP test drive experience. If you left me your phone number, I will be calling you shortly as well.
Our dealership is committed to providing service that exceeds your expectations, and I welcome your candid feedback anytime during your experience at Beverly Hills Porsche. I have a couple of clarifying questions that I hope you can answer for me to help me get a better idea of what you are looking for and how I can be of assistance:
1. What are your exterior color preferences?
2. What are your interior color preferences?
3. What options are important to you (auto or manual transmission, navigation, sunroof, etc...)?
4. What's your timetable in terms of purchasing/leasing your new car?
5. Do you have a car to trade-in? If yes, what is the year, make, model, mileage and condition? Is the car paid off or does it still have an existing loan/lease balance on it?
6. Are you interested in finance and/or lease options?
7. What's the best way to contact you and at what time?
Thank you again for your inquiry and I look forward to speaking with at your earliest convenience. Please call me at the numbers below for a buying experience as fine as the Porsche product itself.
Sincerely,
Glen Fagin
VIP Fleet and Internet Sales Manager
Beverly Hills Porsche
8425 Wilshire Blvd * Beverly Hills * CA. 90211 (just east of La Cienega)
DIRECT: 310-481-8112 * CELL: 818-635-0666
View new inventory here: BeverlyHillsPorsche.com
View pre-owned inventory here: BeverlyHillsPorsche.com
The highest compliment my clients can give me is the referral of their friends and family
#244
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This is the response I sent as to the email I received
Neither I or any of the Rennlist members will be buying any car from your dealership since all trust is gone. Your CPO cars do not live up to the Porsche factory standards and Beverly Hills Porsche standards are subpar.
Neither I or any of the Rennlist members will be buying any car from your dealership since all trust is gone. Your CPO cars do not live up to the Porsche factory standards and Beverly Hills Porsche standards are subpar.
#245
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Join Date: May 2005
Location: Dayton Ohio.....Americas Playground!!!
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914, Thanks for replying to them. I just realized that the OP isn't a paid member so he cant see the thread in OT. Hopefully he sees this and becomes a member so he will know what's going on.
#247
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Join Date: May 2005
Location: Dayton Ohio.....Americas Playground!!!
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Thanks. I actually bought it sight unseen from a rennlister. It is the first car I have ever bought (unseen) that was better than I expected. I have also bought about 10 assorted Porsche/BMW/Benz cars over the past 10 years and NEVER had to deal with BS like this. Most of them were bought in a similar circumstance as the OP except I never had a Ferrari to trade.....or even had a Ferrari. Bottom line, I bought from people that didn't lie or mislead me about the condition. Anyway, thanks for the compliment. I love and appreciate the car every day!
#249
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#250
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I posted a link on 6speed http://www.6speedonline.com/forums/9...ml#post3887332 hope this helps. OP if you really want this to gain visibility you should contact matt@jalopnik.com (Matt Hardigree the head editor of jalopnik.com).
Last edited by 2005997carrera2; 07-05-2013 at 12:35 AM.
#252
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Hey guys, spent the 4th being a tourist in my home town and missed quite a lot of activity
Again, thanks for your support. PCNA seem to have distanced themselves from the issue and BHP are obviously doing nothing and don't seem to care about their image. I suspect this will be months to resolve but I'm patient.
I'll re-subscribe so I can see the private thread mentioned.
Cheers all.
![Smilie](https://rennlist.com/forums/images/smilies/smile.gif)
Again, thanks for your support. PCNA seem to have distanced themselves from the issue and BHP are obviously doing nothing and don't seem to care about their image. I suspect this will be months to resolve but I'm patient.
I'll re-subscribe so I can see the private thread mentioned.
Cheers all.
#255
Rennlist Member
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Is your local dealer helping you at all?
Do they have a contact at PCNA that might get involved?
.
Do they have a contact at PCNA that might get involved?
.