How many 15-16 gt3's have engine replaced?
#1577
Some good news.
Wrote a very detailed letter to my Porsche dealer today detailing my case, the fact that it was a known problem, that I was not given advance notice that I may have to pay, how much money I had spent on PCars in the last 18 months, highlight the track warranty conditions in the booklet that I had complied with, etc....and that if they did not positively resolve the situation I would marshal social media globally via Porsche forums.
I sent the email to my dealer at 1pm. My dealer forwarded it to PAG at around 2pm. Then at 5:30pm I got an email from my dealer saying that PAG had agreed to do the work under warranty.
Faith restored, if a little tarnished.
Wrote a very detailed letter to my Porsche dealer today detailing my case, the fact that it was a known problem, that I was not given advance notice that I may have to pay, how much money I had spent on PCars in the last 18 months, highlight the track warranty conditions in the booklet that I had complied with, etc....and that if they did not positively resolve the situation I would marshal social media globally via Porsche forums.
I sent the email to my dealer at 1pm. My dealer forwarded it to PAG at around 2pm. Then at 5:30pm I got an email from my dealer saying that PAG had agreed to do the work under warranty.
Faith restored, if a little tarnished.
In the near term and given the company's apparent objectives, Porsche’s current approach is all that’s needed and it may even benefit Porsche. They may see an increase in warranty claims but they have the option to fight those or at least draw them out on a case by case basis. Additionally, once the cars are out of warranty they will either sell more parts or sell more cars.
#1580
Some good news.
Wrote a very detailed letter to my Porsche dealer today detailing my case, the fact that it was a known problem, that I was not given advance notice that I may have to pay, how much money I had spent on PCars in the last 18 months, highlight the track warranty conditions in the booklet that I had complied with, etc....and that if they did not positively resolve the situation I would marshal social media globally via Porsche forums.
I sent the email to my dealer at 1pm. My dealer forwarded it to PAG at around 2pm. Then at 5:30pm I got an email from my dealer saying that PAG had agreed to do the work under warranty.
Faith restored, if a little tarnished.
Wrote a very detailed letter to my Porsche dealer today detailing my case, the fact that it was a known problem, that I was not given advance notice that I may have to pay, how much money I had spent on PCars in the last 18 months, highlight the track warranty conditions in the booklet that I had complied with, etc....and that if they did not positively resolve the situation I would marshal social media globally via Porsche forums.
I sent the email to my dealer at 1pm. My dealer forwarded it to PAG at around 2pm. Then at 5:30pm I got an email from my dealer saying that PAG had agreed to do the work under warranty.
Faith restored, if a little tarnished.
#1581
I love being right. Especially when being wrong would completely blow.
#1582
Great outcome Chris. I think they must have had a brain fart. The whole decision to charge you was wrong on so many levels. Glad it is resolved now. You currently have the same equivalent engine as installed in the 911R and July on 991 RS. Go out there and thrash it mercilessly for us to ensure its up to teh task. We are after all, all PAG GT program prototype test engineers LOL :-)
#1584
Great to hear... I'm in the brain fart camp or at least 'they'll require a little push" and then go ahead with it. Not everyone is on rennslist so maybe they feel they can get a couple people to actually pay for this?? Not that that's a positive approach from PAG but wouldn't put it past them.
#1585
Great outcome Chris. I think they must have had a brain fart. The whole decision to charge you was wrong on so many levels. Glad it is resolved now. You currently have the same equivalent engine as installed in the 911R and July on 991 RS. Go out there and thrash it mercilessly for us to ensure its up to teh task. We are after all, all PAG GT program prototype test engineers LOL :-)
#1586
Great to hear... I'm in the brain fart camp or at least 'they'll require a little push" and then go ahead with it. Not everyone is on rennslist so maybe they feel they can get a couple people to actually pay for this?? Not that that's a positive approach from PAG but wouldn't put it past them.
#1587
#1588
Really interesting that Porsche would back away from its track warranty for GT cars, just as much of the competition has been broadening their warranties to include track use (GT350, Camaro Z28, Corvette, Viper, etc.).
Maybe it will return with low-revving turbocharged GT cars???
Maybe it will return with low-revving turbocharged GT cars???
So this is 2014 German and 2015 US, respectively? But if I understand that correctly the first one is the Gt specific "track driving" booklet and the other one is a Porsche generic warranty booklet, right?
#1589
In the case of the GT-R, most do not have GPS limiters. That was a feature on Japanese market cars. All GT-Rs have "black boxes". When a fault is triggered (CEL or otherwise) a data snapshot is captured. Additionally, the black box has a recording of driving data. The combination of this data can then be used to identify issues and verify circumstances in warranty claims. For example, if the black box sees a modification to the ECU and sustained 30 psi from the turbos before a failure, coverage is likely to be denied, regardless of whether or not the customer returned it to stock before bringing it into the dealership.
Either way, ethics aside, misrepresenting the circumstances of failures is not going to be an effective solution.
Either way, ethics aside, misrepresenting the circumstances of failures is not going to be an effective solution.
http://standards.sae.org/j1698/2_201301/
Download pdf and more links:
https://www.google.com/search?q=saej...hrome&ie=UTF-8
The standard does not specify how this is implemented. Obviously there is nothing that keeps the manufacturer from also storing this information when the CE light goes on, as long as they also keep the on-crash functionality.
I read somewhere that GPS is supposed to be in there if the car has it, but I can't see that right now. Again, nothing keeps the manufacturer from putting in whatever they like in addition to the required elements.
The reason why you don't hear about this often is that it is kept a bit under the covers. U.S. police very rarely request this data for random accidents (because police officers are the most enthusiastic speeders both on and off duty, not to mention U.S. police generally doesn't like to do accident reconstruction in the first place) and if they do request it then they just throw it in as "excessive speed appears to be a cause" pretending it came out of tire marks or whatever.
I am sure that Porsche knows where your car was when the CEL came on, in the models with GPS as standard at least.
#1590
I would really like to collect the photos of that page in the booklet clearly labeled by country and model year of the car it came with.
So this is 2014 German and 2015 US, respectively? But if I understand that correctly the first one is the Gt specific "track driving" booklet and the other one is a Porsche generic warranty booklet, right?
So this is 2014 German and 2015 US, respectively? But if I understand that correctly the first one is the Gt specific "track driving" booklet and the other one is a Porsche generic warranty booklet, right?
Correct for both but as noted in other posts above it appears that the warranty reference in the GT3 specific track booklets (and in the GT3 & GT3RS booklet) changed in later editions of the booklets to remove the warranty reference. <3mph's GT3 booklet WKD 991 17 21 15 dated 04/14 has the warranty reference as does Macca's booklet but my GT3 booklet WKD 991 19 21 15 dated 10/14 does not mention warranty. It appears that PAG's legal folks decided to remove this implied warranty.