AllanJ

Believe me, I understand "frustration", but do you really think a post like this helps your situation? Would you type that with your boss looking over your shoulder?

Solo1111

Ok folks, this will be my last post on this topic. BHP has finally contacted me and has gracefully offered me an April allocation. I have to admit that there has been a lot of misunderstanding and miscommunication through emails and phone calls. That said, I think BHP have recognized the issue and they are trying very hard to make me a happy customer. Thank you BHP.

With that said, I appreciate everyone's input and again, I apologized for my rant. It is certainly not my intent to cause argument on this board.

So before the thread gets too out of hand, I would like to end this thread in a polite and peaceful manner.

Thank you.

normank

What I (the customer) want is the car I spec, in the time promised. What I can not understand is your business sense and sensibility. If the guy put down 5K or 25K your firm has over 100K hanging on whether the buyer is qualified. You are now saying (after calling Solo some fairly uncomplimentary things) that you were afraid to hurt his feelings by drawing a credit report. What did I miss? You should hang a sign on your wall: Trust but Verify. Good advice from a fellow Californian.

allegretto

You don't know anything about me so don't bring me into your little border wars and pi$$ing contests.

Salesmanship? Takes all kinds. Everyone's trying to feed their brood the best way they know how. You don't like one guy, go somewhere else. Your money spends everywhere. God Bless America.

Remember, these guys have to put up with you day in and day out. That's all I'm saying. You want Saints, go to Mass.

bucking

These guys don't have to put up with me, I like my little yellow school bus far too much to do a deal with fluff ***** like BHP Luva. Amen.

Dave07997S

As a mortgage broker I will tell you that is a flat out wrong...if we mark up the mortgage (like finance managers do with lease rates) we have to disclose our Yield Spread Premium (rebate). Also, we can never make more than 5pts on a transaction and this includes all processing and admin fees as well as other fees. Did you ever hear of a Final HUD statement?? All monies dispersed even POC (Paid Outside of Closing) fees have to be disclosed. So please don't compare mortgage brokers to the car business...Now I do know different states have different laws that are covered under RESPA (Real Estate Settlement Procedure Act). Being the fact you are in California as I am the above mentioned laws are in affect here in Ca.

Now do car dealers have to disclose how much money the dealer made for selling a higher money factor or interest rate?? My guess is no they don't...

I for one will avoid BHP like the Bubonic Plague there are no deals to be had there just utter arrogance that I experienced first hand visting the dealership to purchase a 997S coupe..

Dave

Dave07997S

One other thing...what happened to the original poster happens all the time in the car business. When I first bought a M3 back in 01 when dealers here in Los Angeles were getting $10k-25K over MSRP for the cars people were being bumped left and right as the dealers were trying to make as much money as they can..I for one don't blame them for this as this is the free market in which we live and people have fought and died for.

There are 2 sides to every story...I do feel that the rep from BHP definitely screwed the pooch with his post, he could have taken the high road and kept all the profanity (even if others used it) and name calling to himself. I for one feel his post would have gotten alot more understanding. Trouble is once people start shouting...no one hears anything.

I for one feel that if the GM of BHP got ahold of his post he may have to start looking for another job, as the amount of people he alienated could end up costing the dealer a ton of money.

Dave

BHP Luva

Normank, who said anything about feelings?It's a courtesy from the big bad dealer.His check cleared and we had six months before the car even hit port, and his order was a very sellable car.Anyone in my position would feel comfotable.The issuse didn't start until the credit was ran.The car was sold to someone else within minutes of release to other customers.

normank

I rest my case. The "issuse" didn't start until the credit was "run" (gotta work on spelling). You are involved in a business, which in order to stay in business has to make money. I don't think anyone here questions that. You could have saved yourself a lot of explaining and the customer a lot of discomfort by looking past "your comfort level," which unless you own the dealership means nothing. If the car is very "sellable" why didn't you order it without an order or deposit? I'm going to pack it in with this thread. I don't see any winners; only "lugers" (you know, guys not looking where they are going). You have done a great deal of damage with your attitude and business methods. Little chance that you will selling to anyone who has seen this soap opera.

BHP Luva

I'm sorry you feel that way.You are arguing the exception not the rule.We sell 900 Porsches a year using this method, and have for many years, so I think I'm a little more qualified than you to guage a customers abilityto buy.As for the Mortgage guy, 5 points on a home loan sounds like a rip off to me, so I wouldn't be blowin that horn to loud.Especially since eveyone is watching as you guys raped and pilliaged over the last several years and there are more foreclosures than ever before.Must be why there 22 year old brokers coming in here making 40k per month, cause you guys disclose everything.

Dave07997S

What the hell are you talking about...your ignorance is coming through loud and clear. You said we didn't have to disclose the amount of money we made in a transaction....you were wrong. The total of 5 points is the total of all fees of NRCC's (Non Recurring Closing Costs) of which not all this money goes to the broker ala Escrow, Title, etc. Keep digging your hole...most lenders limit us to how much money can be made..but you know what it still has to be disclosed which you said it didn't. I am lucky on most of my transactions if I make 1pt. on any particular transaction as people shop for home loans just as they do for cars..but I still have to disclose. Differnece is even upon application I have to disclose how much money I will make per the transaction...do you?

AS far as 22 yr. old brokers making 40k per month sounds like jealousy to me that you aren't doing that. I will make sure that CAMP (California Association Mortgage Bankers) gets your post as they see your contempt for probably alot of the buyers who buy at BHP, and what you think of their profession.

There are disreputable people in every business and the mortgage business is no exception..just like the car business. In fact you have shown your face for what you are..one of the disreputable ones.

BHP Luva

How can I be jealous of someone who makes less than I do and has to posts pictures of his imaginary girlfriend?Please tell CAMP about my post, as I would hate to repo your autos when the mortgage industry dries up and people like you riding the wave, have to resume your carreer in the food services industry.

BHP Luva

Like all the dot comers who are now selling my wife her shoes

normank

Which one are you?

Tina Todd Porsche Sales Manager,Management

Kathy Amirkiaie Porsche Specialist,New Sales

Solomon Arvatz Porsche Specialist,Internet Sales

Phil Baltazar Sales Manager,Management

Bruno Duque Porsche Specialist,New Sales

Keni Huang Porsche Specialist,New Sales

David Illya Porsche Specialist,New Sales

Scott Kauffman Porsche Specialist,Internet Sales

Simon Kouyoumjian Porsche Specialist,New Sales

Niel Martin Manager,Finance

Gerald Tan Manager,Finance

Or, who in management will take responsibility for this out of control nihilist?

MrBonus

In an industry where professional image is everything, I'm confused as to why a handful of representatives for BHP are single-handedly ruining their reputation as an ethical dealership on the largest Porsche forum in the world.