Chris W. - '96 Targa

Count me in too! Very sorry to hear about the continuing problems with your car's top!

-Chris

Mike J

Thanks Everyone!

Here is the current list of supporters as of this posting time:

1 - Pedro356C
2 - DJF1
3 - Flying Finn
4 - pcar964
5 - ca993twin
6 - Bull
7 - fbfisher
8 - kkim
9 - hotrdd911
10 - Air Kuul TT
11 - c993k
12 - sidned
13 - Adrienne
14 - shafo
15 - mrsullivan
16 - ed devinney
17 - Ms Kita
18 - Ron
19 - Williet1324
20 - Alan C.
21 - sptschoice
22 - C4S_fan
23 - Terry Adams
24 - touf
25 - Mark in Baltimore
26 - cabrio993
27 - STAR57
28 - karry993
29 - 993polarsilver
30 - curveraider
31 - Rob993
32 - the_buch
33 - pjc
34 - a17sbn
35 - Rick
36 - Jeff
37 - MN993
38 - SS 81 SC
39 - Paul E. Dodd
40 - mnmblu
41 - epj993
42 - RS man
43 - FisterD
44 - jmriggie
45 - Jason M.
46 - vjd3
47 - Acropora
48 - Dan V
49 - Soltino
50 - Greg Bell
51 - FlatSIx911
52 - nels415
53 - Feehliks
54 - MikeAlwaysWins
55 - a18agy
56 - jkuniverse
57 - ca993twin
58 - diet97997
59 - psulion1
60 - k lee
61 - Bins
62 - Rob 97 993c2
63 - Bruce SEA 993
64 - Matt Davies
65 - Evan
66 - jnor10
67 - Allen
68 - 97Targa
69 - Ricks' 993
70 - dfarrow
71 - GratefulJED
72 -pguy
73 - trojanman
74 - Bogwan
75 - Royalcarrera
76 - Joon
77 - John D.
78 - 9elheven
79 - Monique
80 - vuugti
81 - Micheal_Philippi
82 - SR71BLACKBIRD
83 - GeezC4S
84 - Cavement
85 - Ralph Spinnato
86 - roboroy72
87 - David '96 993
88 - Anir
89 - unitas
90 - JerryW
91 - 944kid
92 - jcnesq
93 - Porscheologist
94 - NeufCentOnze
95 - 92GTA
96 - RMEllis
97 - Chris W. - '96 Targa

Wow, almost 100!

I just had a short conversation with the Porsche DSM (who has had 18 days to make progress) and he told me he has not spent any time on this problem. He said he will have something to report by the first week of January. Ok, but now sure sounds like a good time time to address this problem with the highest authority in PCNA....I guess that is today's project....

***Sigh***

Cheers,

Mike

Air Kuul TT

Good Luck Mike and let us know the next steps.

Fred R. C4S

Mike,

I had a problem with my new Turbo 2 years ago. The car sat at the dealer for over 2 weeks while Porsche NA tried to come up with a fuel pump. Now one would think that a part so rudimentary as a fuel pump would be stocked by the largest Porsche market in the world. NOT!

So I wrote a letter to Peter Schwarzenbauer, PCNA CEO, and expressed my frustration and disappointment in his company's level of parts support. I included a copy of a magazine advertisement that Porsche was running at the time that stated, "Every day your Porsche is parked is a day you can't get back".

I sent the letter by registered certified mail so that I would see who signed for it so that I could follow up if needed. In then end, PCNA set me a check for $700 for my lost "usage" due to their parts stocking problems. From this, and from my own corporation, I've learned that the guy at the top doesn't like to get personal letters from dissatisfied customers. He will usually take action. Will this help in your case? I can't say, but it surely can't hurt. Just be reasonable and factual in stating your case. Set your emotions aside.

Cheers,

Mike J

Thanks Fred,

Funnily enough that is exactly whom I am writing to right now and was planning to send it via registered mail...our minds t hink alike!.

The letter is very nicely written and a focused on the facts. I actually drafted it quite a while ago but was waiting for a negative or flat response from the DSM before sending it. I wanted to give the DSM as much leeway as is reasonable to handle the problem. I just got the flat response so away the letter goes....

I am thinking of sending a printout of this thread with it...what do you think?

Cheers,

Mike


Cheers,

Mike

pcar964

Good luck Mike, we're all very interested in how this turns out.

mleds

count me in. I had rust above the engine compartment and Porsche did in fact pay to have it repaired. They then refused to fix the other side of the car with the same problem.... oh well.
mleds@mac.com

AOW162435

Mike,
I have followed this thread and hope that you find a good resolution ASAP.

Please add my name to your list: AOW162435.

Andreas

ARM993

Mike, you've got my support as well. Good luck.

kcirderf

Please count me in.

Fred S

mbpa

Count me in as well please

Michael

-------------------------
1996 993 Targa (expected in 2 weeks)

cavlino

Mike you have my full support as well, power in numbers!
/Carm

STAR57

OK Guys...I have a sugestion!
It worked wonders for me when I had my Dunlop tires splitting, all I got was BS till I wrote two letters to the the CEP of GoodYear and the President of Dunlop.
Result...4 new tires for NADA!!
This plan is radical...lets all send a letter to the ceo of PAG in Deutschland,
Fiirst;

Introduction of ourselfes
Vin Of our Car
Reason for our letter
picture or link of our Rennlist friends Car.
Rennlist member number
a briefe explanation of how we feel screwed and let down by Porsche
Follow up by a phone call to his office....none of us will ever get trough, but the point will be taken
Complete write up of this issue sent to a few automotive journalists.

What do you guys think of this aproach??
It will cost each one of us a few dollars for the registered letter...
FF

Mike J

I just sent a "care" package via registered mail to Peter Schwarzenbauer containing a short letter, pictures, chronology and a printout of this thread. While he may only read the two page letter he will certainly feel the weight of the rest (a printout of this thread is almost 40 pages long). If this does not work then the approach above might be a good next step.

Given its Christmas time the registered letter is unlikely to be at Peter's offices until after Christmas. If he is away on holidays then its into the New Year until anything happens.

I will post as soon as I know anything. Stay posted and enjoy your Christmas

Cheers,

Mike

PS Since this is taking so long I am going to pull the car back from the body shop (where its been the last three months) and pull the engine for a rebuild. All the parts are on their way and I am warming up my wrenches. i am starting at the basics though...I am building the base for my engine stand first. I started with a new 2000lb engine stand but it was too short and did not support the P201 Yoke so I am welding in a new post with a base for the P201 clamp. Hopefully the engine will be on that stand next week and I can start my rebuild. The target is to get everything fixed and on the road again in the Spring. Hopefully I will post the process while its underway...you can see how an amateur does it!

Todd B

Mike,
Add me to the list of supporters. Good luck with the letter.

Todd