MEngineering vs. Softronic Tune
#16
I had challenges on mine also, with similar symptoms but m engineering was able to resolve it and it’s been rock solid since. I guess I had more patience, but also softronics wasn’t avail at the time. Maybe your car has a similar ROM to a few that are challenged.
#17
What's your model year?
#18
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Thread Starter
I don’t find the post to be out of line w/ maybe the exception of suggesting dropping a supplier due to an issue. I would feel the same if I bought a product and didn’t work. As has been stated, there are two sides to the story but if in fact that I, as the buyer had done all I was instructed to do regarding any product and it didn’t work, a full refund would be expected. However, in the car world, I have found that is not always be the case. Have always heard good things about M-E so surprised that a full refund wasn’t offered IF all the facts as stated are as presented.
#19
Thanks for the well-thought-out post. I’m considering tuning my, uh, well I consider tuning all the cars I own, lol. I will continue to consider M-Engineering for my tuning. Objective feedback from personal experience like yours is helpful.
#20
Rennlist Member
Thanks. Maybe I should have said Flat6 needs to recommend more than one supplier. The thing that set me off the most was the suggestion that there was some kind of mechanical problem when the revisions didn't work. I talked to the lead tech at my local dealer about replacing injectors and he was skeptical. His skepticism was supported by the fact that the misfire faults occurred on cylinders 2,3,4 and 5 with each one occurring at different times/maps between loading the base GTS map and the last revision I received. The last communication I received from MEng was that if the "next" revision (which they never sent) didn't fix the issue, that I should run a Map 0 to see if the problem went away. They never sent the next revision even though I sent more datalogs. I did say I did not want to replace the injectors so I guess they gave up - don't know. Anyway, I removed the M-Tuner, the stutter/misfires went away i.e., the car ran fine with the stock tune. At that point, I decided to cut my losses and try Softronic.
So, did M-Engineering take the problematic tune and load in into a similar car to see if the same faults occurred?
That would be a quick and easy way to determine if it's that particular tune causing the issue or something unique with your particular car.
#23
With what intend did you post this though? Your ego got hurt and you want to bad mouth a company. You can share your experiences, which is fair, and this was obviously a negative one and we can all learn from it.
But I like to encourage people to try to be kind. I don’t think there was an ill intent from their side. Share your frustrations but I see an intention to hurt their reputation which I don’t see the good in trying to do that.
But I like to encourage people to try to be kind. I don’t think there was an ill intent from their side. Share your frustrations but I see an intention to hurt their reputation which I don’t see the good in trying to do that.
I’m assuming that you must be part of the everybody gets a trophy cohort. let this guy say what he wants to say, and it’s up to the consumer to decide whether to believe it or not.
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#24
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We never discussed this so I don’t know. Thanks
#25
[QUOTE=CM991;19488029 But I like to encourage people to try to be kind. [QUOTE]
ROLMFAO
ROLMFAO
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Crusje (06-12-2024)
#26
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We work with a variety of tuners on many different Porsche platforms. We are happy with the off the shelf M-Engineering, Cobb and Softronic tunes on the 992. We are probably the only entity in the world who dyno tests every combination of tune and hardware, etc. We have had 992 Carreras both PDK and manual just for that reason. We also test on street and track. I was personally testing two Stage 1 tunes on Saturday at the track with the Carrera T, datalogging to gather some additional insights. We also do a lot of custom tuning behind the scenes with various tuners so we have a wealth of experience that we hope to provide insights with.
We post as much information as we can but we've never aimed to pit any vendor against each other. We have a great respect for the vendors we offer and we vet vendors with rigor. We simply look for the best overall solution and value. This is why we have continued to recommend M-Engineering tunes due to deep research, development and experience coupled with performance and features. Let me stress, that people have their own unique requirements which is why we also don't rubber stamp a vendor because a particular solution might be better for one person over another. There are some simple things but we always welcome the opportunity to work one on one with folks to make sure they are focused on the right solution for them.
I've never seen a need to get into threads like these but since we were named I wanted to add some perspective. The client purchased and used the ME OTS map for over 2.5 months before upgrading turbos. We provide a free upgrade service on the tune when you purchase the GTS turbos through us. We provided a credit back to help offset some cost to the client as he was frustrated and wanted to use a different tuner. Obviously, we can't refund the full amount of something that was used without issues. It's a tough place but we thought the act of goodwill would help the client, not bring us into a thread like this. I'm glad things got sorted for the client and we're sorry things didn't work out regarding the 2nd ME tune. I can promise you that we continue to test, learn and develop on the 992 platform. We also take great pride in serving Porsche enthusiasts. Many folks who have worked with us understand this, we regret to see situations like this and we try our best to help. All the best, enjoy your driving!
- Jon
We post as much information as we can but we've never aimed to pit any vendor against each other. We have a great respect for the vendors we offer and we vet vendors with rigor. We simply look for the best overall solution and value. This is why we have continued to recommend M-Engineering tunes due to deep research, development and experience coupled with performance and features. Let me stress, that people have their own unique requirements which is why we also don't rubber stamp a vendor because a particular solution might be better for one person over another. There are some simple things but we always welcome the opportunity to work one on one with folks to make sure they are focused on the right solution for them.
I've never seen a need to get into threads like these but since we were named I wanted to add some perspective. The client purchased and used the ME OTS map for over 2.5 months before upgrading turbos. We provide a free upgrade service on the tune when you purchase the GTS turbos through us. We provided a credit back to help offset some cost to the client as he was frustrated and wanted to use a different tuner. Obviously, we can't refund the full amount of something that was used without issues. It's a tough place but we thought the act of goodwill would help the client, not bring us into a thread like this. I'm glad things got sorted for the client and we're sorry things didn't work out regarding the 2nd ME tune. I can promise you that we continue to test, learn and develop on the 992 platform. We also take great pride in serving Porsche enthusiasts. Many folks who have worked with us understand this, we regret to see situations like this and we try our best to help. All the best, enjoy your driving!
- Jon
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#27
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#28
Jon, thank you for adding the additional facts that the ME tune worked fine for 2 1/2 months until OP upgraded his turbos and needed a retune. Those are material facts and relevant to the post.
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#29
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Thread Starter
#30
Maybe the answer to all of this is either A) just do a tune that doesn't require a bunch of other add-ons or B) buy another car that has the speed and sound you want. With anything in life, once you start bolting things on that didn't come as factory standard, you're increasing the chances of things going haywire.