Sa3eedi

Hello

Just bought the car. Have been driving for 15 years,
never been in an accident before and of course this happens now.

Completely not my fault. Rear ended at a traffic light.

I attached the images. No air bags deployed. Accident happened in Tucson, Arizona. Car didn’t start afterwards, I’m guessing to protect the engine, hopefully nothing more! The liquid is actually from the other car not mine.

Porsche SOS sent roadside assistance. I called the dealership here in Tucson and they deal with Chapman Collision Center. The car will go there tomorrow. They don’t have the best reviews but alternative is to take it to Phoenix. They were recommended by the dealership here though

This is my first time getting in accident and my first time with an expensive car. This forum has great information and I am looking for advice

- What should I expect? I sent the car to the collision center. They should replace the parts with Porsche new parts, I’m expecting
​​​​​​- Vehicle had PPF and ceramic coating just installed! The insurance should cover this as well. Any advice on how to proceed?
- My biggest concern is the vehicle depreciation. I spoke to insurance claims today and they said they don’t cover depreciation, which is BS. I looked at Arizona law and if it wasn’t your fault (which wasn’t in my case) you should be reimbursed for the vehicle. How should I proceed? Should I hire a lawyer after the repair to get the appraisal going and then file a claim and maybe go to court?!

lots of questions, I’m sorry but any advice will go a long way


.

Vicbastige

Sux and I'm really sorry for you. Looks likee puke in thee first picture and for good reason. Not sure on your damnage but it looks pretty bad particulary considering whats back there. I would absolutely push for a diminished value claim. The insurance companies usually fight it at first but my understanding is most have luck if you stick with it. many resources out there but here is one with useful info in AZ:

https://www.dvcheck.com/diminished-value-claim/arizona

Sa3eedi

Thank you. I edited the post. The liquid is actually from the other car not mine, but I’m still worried about the internal damage

remington

Very sorry for your problem. It's a real gut-check, I've been there.

It's the insurance of the car that rear ended you that would pay for diminished value. I've done a successful diminished value claim when I was rear-ended in my Tesla Model S. First thing you need to know is insurance companies will flat-out lie to your face regarding diminished value. Expect to hear the following lies:
1. I've never heard of diminished value and neither has my supervisor.
2. OK we know about it but we don't do that.
3. We do that but you don't qualifty.

In that order.

My advice, and what I did, hire an specialist to go to bat for you, you pay them a flat fee and you are hands-off from that point. They negotiate a settlement for you. Based on my experience expect a settlement for a new 992 to be in the low 4 figures. PM me if you want the guy I used.

edit: Here's who I used (no association, just my personal experience using them)

https://diminishedvalueexpert.com

Sa3eedi

Thank you, this is very useful

For the settlement value, did you mean less than 9999K? I’m expecting the depreciation to be more that considering it’s new

Sa3eedi

Thank you this is very useful

for the settlement, did you mean less than 9999k? I’m expecting more since it’s a relatively new vehicle

ipse dixit

You should hope that it's a total loss and declared as such.

remington

unlikely.

Akara1

Sorry to hear. Hire an attorney before dealing with any insurance company.

anupe

Sorry you are going through this, I went through it back in Sept.

Here is some advice I can offer:
1. Make sure the collision center you sent your car to is a Porsche certified collision center. You can verify and find one here: https://www.porschecollisioncenter.com/
2. Build rapport with the Porsche lead at the collision center as you want them to replace your damaged parts with 100% new Porsche parts versus repairing (i.e., new bumper Vs. repairing and repainting it…)
3. Contact your PPF/Ceramic business and let them know you had this incident. They’ve most likely been through this before and will walk you through the steps/process they follow for insurance claims. Most likely you will have to file a supplemental claim with the insurance carrier as this work will be covered, but will not take place at the same time as the collision center work. You will need to wait a minimum of 30 days for the paint to cure before applying the PPF and ceramic.
4. An important note is ask your PPF contact if they have a stencil or alignment template for the 992 CS rear badging. Why is this important? The collision center will order a brand new bumper and badging. You’ll want to request that the collision center doesn’t put the badging on. The PPF shop will most likely want to have the bumper clean and then apply the badging (mine did), hence the importance of having a stencil/alignment template to ensure the badging is properly aligned when applied. Porsche sales an alignment template, yet it might be a bit pricey
5. If you have RAS, you will certainly want to have the proper alignment done by the Porsche dealer. The car will go (or should go) to the dealer before you get it back from the collision center as they will have to calibrate all the driver safety/motion censors and ensure everything meets Porsche specs

Hope this is helpful to you!

tmslc

bummer. that was definitely faster then the rated 5 mph bumper speed.

there are a lot of wires and that is right where the turbo is.

Quadcammer

Since when?

Given what I've seen in other posts around the forum from a bodyshop, on cars with a lot of aluminum in the structure, this may in fact be totalled.

If you care about the car deeply, then find the best body shop you can, not just a decent one close by

TK42ONE

That sucks. Sorry to see this.
1. PSE muffler is probably toast or caved in at least, tips are replaceable and not connected to exhaust
2. crash bar is most likely pushed into the engine, and may have transferred into frame. This is an engine out repair even without frame damage. Crash bar is bonded and riveted to frame. The fact engine wouldn't start means likely it pushed all the way into the engine.
3. intercoolers and associated plastic air ducting is compromised.
4. turbos are down each side and depending on exhaust hit both cats and turbos "could" have issues. Maybe not. Depends on the translated movement of the exhaust and cats. If the exhaust separated from the cats at the slip clamps then could be ok.
5. looks like quarter panels are ok? That's good. Isolates repair to bumper cover. Easy to replace and repaint.

As everyone said take to a certified shop and request / insist on OEM parts. Hopefully the person who hit you had adequate coverage or your uninsured / underinsured policy will have to kick in. In Texas state minimum is 25k which would not cover an accident such as this. Not sure how diminished value works when the other driver is underinsured and you took all their coverage.

photonscience

Happened to me a few years ago. My R8 had about the same physical damage. Repairs were $25K+ and my brother-in-law-the-lawyer got me $25K in diminished value from Progressive.

detansinn

You want to make sure that the car is brought to a Porsche Approved Collision Repair Center. That’s number one. They’ll use all of the proper parts and procedures. They’re also not bashful about totaling a car that should be totaled, ie they won’t repair something that shouldn’t be prepared.

Chapman doesn’t appear to be such a center. So, get the car fixed where it should be fixed.

It’s really tough to tell from the pictures what is really damaged. My Taycan was hit so hard from the rear that the front of the car was also bent — think parallelogram. Even the pedal box was skewed.