Never thought I'd see this day, I initiated a buy-back claim with Porsche NA
#16
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When initiating the buy-back, any way to move to the front of the line for a new one? I can't imagine Porsche wouldn't go for it.
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#17
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If you don't get them to buyback, find a lawyer and lemon the car. The only time PCNA respects the customer is at the first year with impending lemon. Don't count VW will buyback the car without a fight. At least it has been my general experience with them. Just lame.
Good luck!
Good luck!
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remington (09-13-2023)
#18
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If you love the car this much because it’s personally spec’d, I’d be super tempted to just take the warranty repair. It’s the cameras not the drive train or engine. Maybe coerce the dealer into throwing in an extended warranty for free. Drive the **** out of it. Sell it in 3-5 years for a personally spec’d 992.2. Or drive it into the ground.
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remington (09-13-2023)
#19
Burning Brakes
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If you love the car this much because it’s personally spec’d, I’d be super tempted to just take the warranty repair. It’s the cameras not the drive train or engine. Maybe coerce the dealer into throwing in an extended warranty for free. Drive the **** out of it. Sell it in 3-5 years for a personally spec’d 992.2. Or drive it into the ground.
Last edited by remington; 09-13-2023 at 03:37 PM.
#20
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I'm not sure if this surround view issue justifies the car as a "LEMON", I think the definitions may be different in every State. Usually a lemon law is multiple problems with engine or drive train and not minor things. The lemon in this case sounds like the dealer's service department, they took a minor issue and made it major based on just inability to diagnose the problem in a timely manner. We would all be peeved if service departments held our cars for 2 months no matter what the issue. I think asking for a buyback is overkill, an extended warranty would be more valuable to me. Good luck, these comments are just my opinion and not meant to rile anyone up.
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Bluehighways (09-13-2023)
#22
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I've considered it but it troubles me to accept ownership of a brand new car, the interior which has been completely disassembled and then reassembled by a guy that may or may not know or care much about the car. Imagine the disassembly required to run a new wiring loom to the front, rear and side cameras. Every rattle and squeak I hear for the rest of my ownership, mentally I'm going to attribute it to this. I honestly wish it was the drivetrain, generally electrical issues are more difficult to fix and in this case require more disassembly than an engine failure. Certainly it has been more difficult to diagnose, they've spent the better part of two months replacing the system part by part.
#23
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I'm not sure if this surround view issue justifies the car as a "LEMON", I think the definitions may be different in every State. Usually a lemon law is multiple problems with engine or drive train and not minor things. The lemon in this case sounds like the dealer's service department, they took a minor issue and made it major based on just inability to diagnose the problem in a timely manner. We would all be peeved if service departments held our cars for 2 months no matter what the issue. I think asking for a buyback is overkill, an extended warranty would be more valuable to me. Good luck, these comments are just my opinion and not meant to rile anyone up.
#24
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Pain in the ***. I'm going through a buyback on a 2022 escalade that suffered a catastrophic engine failure with about 10k miles on it right now. Its a pain.
#25
Three Wheelin'
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Just a thought, but how about asking PNA to re-order the car in the same spec and trade it out with yours when it arrives. Then you can drive yours in the interim, you end up with the car your want and they avoid a car titled as a buy-back. They may not be willing, but no harm in asking for it.
#26
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Back up cameras are mandatory? But not surround view
Last edited by Muhney; 09-13-2023 at 03:47 PM.
#27
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They are in the US.
#28
Pro
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I'm not sure if this surround view issue justifies the car as a "LEMON", I think the definitions may be different in every State. Usually a lemon law is multiple problems with engine or drive train and not minor things. The lemon in this case sounds like the dealer's service department, they took a minor issue and made it major based on just inability to diagnose the problem in a timely manner. We would all be peeved if service departments held our cars for 2 months no matter what the issue. I think asking for a buyback is overkill, an extended warranty would be more valuable to me. Good luck, these comments are just my opinion and not meant to rile anyone up.
With that being said, I had a the choice of replacement or refund. IIRC the choice was up to me and not to the manufacturer. I took the replacement because I was able to receive 105% of original MSRP towards new order. . Also you can ask for upgrades back as well. I had PPF and upgraded tires refunded to me as well. I did this with out a lawyer.
Last edited by adrianp89; 09-13-2023 at 03:48 PM.
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Muhney (09-13-2023)
#30
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Just a thought, but how about asking PNA to re-order the car in the same spec and trade it out with yours when it arrives. Then you can drive yours in the interim, you end up with the car your want and they avoid a car titled as a buy-back. They may not be willing, but no harm in asking for it.