Instrument Cluster display blacked out completely During Driving
01-28-2022, 12:15 PM
#61
Instructor
Feels like a CanBus error to me.
I've had it on other cars.
One of the numerous modules on it overload or lock up, causing others to reset or lock up.
Nearly always took a visit to the dealer to track down the errant module and re flash or replace it.
I've had it on other cars.
One of the numerous modules on it overload or lock up, causing others to reset or lock up.
Nearly always took a visit to the dealer to track down the errant module and re flash or replace it.
01-28-2022, 04:18 PM
#62
Intermediate
i have the same issue. My car has been waiting on parts since december 23rd. They received the part on 22nd of january. They installed it but now they can't change the time... They now ordered a different instrument cluster with different part number which they say is another 3-4 weeks... I am disgusted with the dealerships attitude and service. Im still waiting to hear back the compansation details but so far nothing
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breny4104 (01-28-2022)
05-21-2022, 10:15 AM
#63
Rennlist Member
i have the same issue. My car has been waiting on parts since december 23rd. They received the part on 22nd of january. They installed it but now they can't change the time... They now ordered a different instrument cluster with different part number which they say is another 3-4 weeks... I am disgusted with the dealerships attitude and service. Im still waiting to hear back the compansation details but so far nothing
05-21-2022, 10:31 AM
#65
Intermediate
my issue was fixed last week. Previously on march dealership replaced my instrument cluster. My screeen came back to life but we lost our ability to change the time and also my sport chrono package did not work.
last week they replaced the cluster again with the new one and now it is working.
Also i had an isssue with my burnester sound system. Apparently it is because the insulation in the door panel was not properly pressed, so when the bass hits it rattles. They fixed that too.
fixing these 2 little issues took 6 months! From december to en of may!
This experience really ruined the car experience for me. I will not work with the same dealership and most likely i wont buy a porsche as a next car for a while. Too much issues with service and parts. Horrible customer service.
last week they replaced the cluster again with the new one and now it is working.
Also i had an isssue with my burnester sound system. Apparently it is because the insulation in the door panel was not properly pressed, so when the bass hits it rattles. They fixed that too.
fixing these 2 little issues took 6 months! From december to en of may!
This experience really ruined the car experience for me. I will not work with the same dealership and most likely i wont buy a porsche as a next car for a while. Too much issues with service and parts. Horrible customer service.
05-21-2022, 11:32 AM
#67
RL Community Team
Rennlist Member
Rennlist Member
I basically don’t use Apple CarPlay and drive with ignorant bliss
Even in my BMW Apple CarPlay often disconnects. I never had a screen blackout, of course, but all in all I’m irritated with tech in cars.
Porsche is a driver’s car, so to me screw the tech features. I wish they would stop adding so much with each generation.
I like how McLaren keeps their tech very basic, and focus more on the driving experience
Even in my BMW Apple CarPlay often disconnects. I never had a screen blackout, of course, but all in all I’m irritated with tech in cars.
Porsche is a driver’s car, so to me screw the tech features. I wish they would stop adding so much with each generation.
I like how McLaren keeps their tech very basic, and focus more on the driving experience
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Ull (09-20-2022)
06-25-2022, 06:54 AM
#68
Rennlist Member
This happened to my car yesterday. It has the newest PCM 6.0 with the colored tiles. Everything went blank for a few seconds. I was hoping this issue was solved. Has anyone else with the newest PCM experienced this?
06-25-2022, 08:13 AM
#69
Three Wheelin'
my issue was fixed last week. Previously on march dealership replaced my instrument cluster. My screeen came back to life but we lost our ability to change the time and also my sport chrono package did not work.
last week they replaced the cluster again with the new one and now it is working.
Also i had an isssue with my burnester sound system. Apparently it is because the insulation in the door panel was not properly pressed, so when the bass hits it rattles. They fixed that too.
fixing these 2 little issues took 6 months! From december to en of may!
This experience really ruined the car experience for me. I will not work with the same dealership and most likely i wont buy a porsche as a next car for a while. Too much issues with service and parts. Horrible customer service.
last week they replaced the cluster again with the new one and now it is working.
Also i had an isssue with my burnester sound system. Apparently it is because the insulation in the door panel was not properly pressed, so when the bass hits it rattles. They fixed that too.
fixing these 2 little issues took 6 months! From december to en of may!
This experience really ruined the car experience for me. I will not work with the same dealership and most likely i wont buy a porsche as a next car for a while. Too much issues with service and parts. Horrible customer service.
09-20-2022, 11:08 AM
#70
1st Gear
Join Date: Sep 2022
Posts: 1
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2022 GTS Cab Instrument Cluster not working
I picked my GTS Cab up April 2022, everything was fine until I hit the 700 mile mark, the driver's door developed an annoying ticking / squeak at first it was faint, now it's extremely annoying, the door handles seem to work when they want to and the instrument cluster goes black soon after start up.
I bought the car to the dealer, briefing them about the issues I am having. They kept the car for a week and wanted to give it back with a "we couldn't find anything wrong" which is a nightmare to anyone who has owned a new 911.
They seemed puzzled as if they never heard of these issues. My salesman was great, the service department gets a "0" for not even attempting to fix anything. heading over to the dealer to speak to the service manager today...
I bought the car to the dealer, briefing them about the issues I am having. They kept the car for a week and wanted to give it back with a "we couldn't find anything wrong" which is a nightmare to anyone who has owned a new 911.
They seemed puzzled as if they never heard of these issues. My salesman was great, the service department gets a "0" for not even attempting to fix anything. heading over to the dealer to speak to the service manager today...
i am at the same state as you are very frustrated and angry. We pay so much money for QC and PDI and yet this happens. I picked up my c4s 2022 model on 3rd of december, drove it for 2 days and my entire instrument clusters died. Loving the car but hating the service. They ordered new screen but they said delivery late january. They provided a loaner car but sucks not being able to drive in the holiday season. I have been looking forward to this day for a year now and this happens.
by the way for me they disconnected and connected the battery and my screens came back but we lost the color and pixels on the right screen. It worked until i came back home and it went out again. I left the car at the dealership till it is resolved.
if you like send me a pm to discuss the current status. Best of luck
by the way for me they disconnected and connected the battery and my screens came back but we lost the color and pixels on the right screen. It worked until i came back home and it went out again. I left the car at the dealership till it is resolved.
if you like send me a pm to discuss the current status. Best of luck
11-10-2022, 07:17 AM
#71
Hi all, my 992 TT has now the same problem, while the service center was updating the SW, the cluster went completely off and doesn't come back, I cant believe such basic thing can happen. the bigger problem this part is not available and it take like 45 days or more for the replacement part to come. anyone found a solution at least temporary so I can drive the car?
thank you
thank you
06-15-2024, 12:24 PM
#72
Rennlist Member
Never encountered this issue so far. The PCM screen in my 2020 cayenne does black out from time to time, but not the cluster display. Let us know if dealer gets to find out the reason. This is the worst problem with those digital displays. When they black out or frozen, there’s nothing you can do which really sucks.
Is this a PCM issue or a main vehicle battery on its way out?
