Feels like a CanBus error to me.
I've had it on other cars.
One of the numerous modules on it overload or lock up, causing others to reset or lock up.
Nearly always took a visit to the dealer to track down the errant module and re flash or replace it.

 

i have the same issue. My car has been waiting on parts since december 23rd. They received the part on 22nd of january. They installed it but now they can't change the time... They now ordered a different instrument cluster with different part number which they say is another 3-4 weeks... I am disgusted with the dealerships attitude and service. Im still waiting to hear back the compansation details but so far nothing

 

Were you able to resolve the issue permanently and completely?

 

My center PCM screen has blacked out has 3 or 4 times when I've had android auto connected. Helps to reboot the phone

 

my issue was fixed last week. Previously on march dealership replaced my instrument cluster. My screeen came back to life but we lost our ability to change the time and also my sport chrono package did not work.
last week they replaced the cluster again with the new one and now it is working.
Also i had an isssue with my burnester sound system. Apparently it is because the insulation in the door panel was not properly pressed, so when the bass hits it rattles. They fixed that too.
fixing these 2 little issues took 6 months! From december to en of may!
This experience really ruined the car experience for me. I will not work with the same dealership and most likely i wont buy a porsche as a next car for a while. Too much issues with service and parts. Horrible customer service.

 

^ Wow, that really sucks. I’m sure most people would feel the same way.

 

I basically don’t use Apple CarPlay and drive with ignorant bliss

Even in my BMW Apple CarPlay often disconnects. I never had a screen blackout, of course, but all in all I’m irritated with tech in cars.

Porsche is a driver’s car, so to me screw the tech features. I wish they would stop adding so much with each generation.

I like how McLaren keeps their tech very basic, and focus more on the driving experience

 

This happened to my car yesterday. It has the newest PCM 6.0 with the colored tiles. Everything went blank for a few seconds. I was hoping this issue was solved. Has anyone else with the newest PCM experienced this?

 

Same experience here. I have been waiting for parts to fix a horrible rattle in my passenger door since I bought the car 9 months ago. The problem is so bad my wife refuses to take the car on a road trip until the noise is fixed. The poor quality control and parts unavailability has me reconsidering buying another Porsche. They should fix defective cars before producing more cars with the same known problem.

 

I picked my GTS Cab up April 2022, everything was fine until I hit the 700 mile mark, the driver's door developed an annoying ticking / squeak at first it was faint, now it's extremely annoying, the door handles seem to work when they want to and the instrument cluster goes black soon after start up.
I bought the car to the dealer, briefing them about the issues I am having. They kept the car for a week and wanted to give it back with a "we couldn't find anything wrong" which is a nightmare to anyone who has owned a new 911.
They seemed puzzled as if they never heard of these issues. My salesman was great, the service department gets a "0" for not even attempting to fix anything. heading over to the dealer to speak to the service manager today...

 

Hi all, my 992 TT has now the same problem, while the service center was updating the SW, the cluster went completely off and doesn't come back, I cant believe such basic thing can happen. the bigger problem this part is not available and it take like 45 days or more for the replacement part to come. anyone found a solution at least temporary so I can drive the car?
thank you

 

My PCM blacked out today for the first time, MY20 Cayenne S with PCM 5.X. I was driving 70mph using wired CarPlay. CarPlay froze for one minute, then the PCM screen went black. The screen was warm, but not hot, to the touch. It would not reset on its own so I pushed and held the nav scroll wheel center button for about 15 seconds and it rebooted.

Is this a PCM issue or a main vehicle battery on its way out?