Notices
992 GT3 and GT2RS Forum 2019-Current
Sponsored by:
Sponsored by:

Another lightweight glass broken - quarter panel

Thread Tools
 
Search this Thread
 
Old 05-09-2022, 05:57 PM
  #106  
User 81423
Burning Brakes
Thread Starter
 
User 81423's Avatar
 
Join Date: Apr 2019
Posts: 1,148
Received 571 Likes on 342 Posts
Default

Originally Posted by MiamiAnimalDoc
UPDATE --> Dealer wont cover and submitted to Porsche. Porsche declined to fix it. They say it was from trauma.
My ppf guy now has to come out of his pocket it seems
Disappointing how Porsche handled it with me. Also, dealer was a a&&hole.
you need to take it to a different dealer. don't share the ppf part.

PCNA is well aware of the issue. bring screenshots from the forum and share that basically all other dealers have covered this with no issue. I'm sure the new dealer will be happy to earn your biz.

Reach out to PCNA directly as well.

Last edited by User 81423; 05-09-2022 at 05:59 PM.
The following 2 users liked this post by User 81423:
jfr0317 (05-09-2022), MiamiAnimalDoc (05-14-2022)
Old 05-09-2022, 06:51 PM
  #107  
User 81423
Burning Brakes
Thread Starter
 
User 81423's Avatar
 
Join Date: Apr 2019
Posts: 1,148
Received 571 Likes on 342 Posts
Default

Originally Posted by chance6
Yep, you got a different kind of pandemic here. Even a recall would suck. Hope this stuff doesn't create new rattles.
OK, maybe pandemic is a bit extreme. Hope they get this ironed out at the factory.
can confirm no rattles. just did a 180mph run..
Old 05-10-2022, 02:02 AM
  #108  
CAlexio
Race Director
 
CAlexio's Avatar
 
Join Date: May 2013
Location: Hypercar Invitational
Posts: 10,232
Received 1,965 Likes on 916 Posts
Default

So all these broken windows are from "trauma?
Old 05-10-2022, 02:13 AM
  #109  
User 81423
Burning Brakes
Thread Starter
 
User 81423's Avatar
 
Join Date: Apr 2019
Posts: 1,148
Received 571 Likes on 342 Posts
Default

Originally Posted by CAlexio
So all these broken windows are from "trauma?
it’s unclear man..
window #1: broke likely from the torsion of a steep turn. But it’s possible it was broken before the turn, I wasn’t actually the one that noticed it first, it was my Detailer.

window #2: this was definitely cause from hitting the quarter panel window, due to misalignment, it hit the back window when closing the door.

window #3: the dealer broke this one. They have a steep turn down into their basement, which is where the car was driven to be stored while it was waiting for new windows #1 and #2. They think it broke while driving it down that ramp, I wasn’t even there so I don’t know.

it’s so weird!!!!
Old 05-13-2022, 11:09 AM
  #110  
chance6
Race Car
 
chance6's Avatar
 
Join Date: Jun 2018
Location: Somewhere out East
Posts: 3,783
Received 1,486 Likes on 955 Posts
Default

Broke by driving down a ramp??
Old 05-13-2022, 11:31 AM
  #111  
User 81423
Burning Brakes
Thread Starter
 
User 81423's Avatar
 
Join Date: Apr 2019
Posts: 1,148
Received 571 Likes on 342 Posts
Default

Originally Posted by chance6
Broke by driving down a ramp??
yep
Old 05-13-2022, 02:57 PM
  #112  
MiamiAnimalDoc
Instructor
 
MiamiAnimalDoc's Avatar
 
Join Date: Oct 2021
Location: Miami
Posts: 154
Received 35 Likes on 22 Posts
Default

Originally Posted by CPS992
What’s to figure out? You trust your PPF guy, you know it’s a Porsche defect…..tell your PPF guy to put his checkbook away and get yours out.
Correct. That is what has now happened. I gave Porsche a mouthful and ordered it from another dealer who was much more helpful.
2200 for that lil window!
Old 05-14-2022, 12:42 AM
  #113  
User 81423
Burning Brakes
Thread Starter
 
User 81423's Avatar
 
Join Date: Apr 2019
Posts: 1,148
Received 571 Likes on 342 Posts
Default

Originally Posted by MiamiAnimalDoc
Correct. That is what has now happened. I gave Porsche a mouthful and ordered it from another dealer who was much more helpful.
2200 for that lil window!
first of all, good on you.

terrible on Porsche. I’m completely confused that your experience was opposite to mine with the same defect. My guy literally called Porsche HQ and they said they’re aware of it and it was automatically warrantied. I didn’t have to do anything.
they’ve replaced three broken windows now.
Old 05-14-2022, 08:32 AM
  #114  
MiamiAnimalDoc
Instructor
 
MiamiAnimalDoc's Avatar
 
Join Date: Oct 2021
Location: Miami
Posts: 154
Received 35 Likes on 22 Posts
Default

Originally Posted by L2_ONBOARD
first of all, good on you.

terrible on Porsche. I’m completely confused that your experience was opposite to mine with the same defect. My guy literally called Porsche HQ and they said they’re aware of it and it was automatically warrantied. I didn’t have to do anything.
they’ve replaced three broken windows now.
So upset over it. Glad your dealership did the right thing. I’m gonna call another dealership Monday, but none the less keep my order for the piece as they said it is in back order and take months.
Old 05-14-2022, 11:29 AM
  #115  
LexVan
Banned
 
LexVan's Avatar
 
Join Date: Jan 2013
Location: Chicagoland Area
Posts: 26,142
Likes: 0
Received 5,392 Likes on 2,510 Posts
Default

Originally Posted by MiamiAnimalDoc
So upset over it. Glad your dealership did the right thing. I’m gonna call another dealership Monday, but none the less keep my order for the piece as they said it is in back order and take months.
Please send me a PM. I'll send you a good contact person at the executive level at PCNA that you can communicate with.
The following users liked this post:
Reece Harvath (07-22-2022)
Old 05-15-2022, 07:57 AM
  #116  
Mercuriell
Burning Brakes
 
Mercuriell's Avatar
 
Join Date: Apr 2020
Location: Australia
Posts: 876
Received 490 Likes on 303 Posts
Default

Having lived with the 992 for a week Im struck how vulnerable the door glass is to being grabbed during door closure esp by passengers and wonder if this contributes to some cases . Doesn't explain the windscreen or quarter lights of course ...
Old 05-16-2022, 11:28 AM
  #117  
MiamiAnimalDoc
Instructor
 
MiamiAnimalDoc's Avatar
 
Join Date: Oct 2021
Location: Miami
Posts: 154
Received 35 Likes on 22 Posts
Default

On phone now with PCNA filing a complaint!
Wish me luck.
Old 05-24-2022, 07:31 AM
  #118  
got2go
Rennlist Member
 
got2go's Avatar
 
Join Date: May 2006
Location: Eastern Pa.
Posts: 333
Received 84 Likes on 39 Posts
Default

Getting the car ready for my first trip to the track with it and worried about attaching my Garmin Catalyst to the windshield with a suction cup mount. It’s a pretty big device that even mounted close to the dash will apply enough atypical force to cause a problem with the glass. Just the possibility of a problem at speed makes me rethink using it.

What has been the groups’ experience with windshield mounted data devices and cameras?
Old 05-24-2022, 07:48 AM
  #119  
Hermes911
Rennlist Member
 
Hermes911's Avatar
 
Join Date: Sep 2012
Location: NJ
Posts: 79
Received 4 Likes on 4 Posts
Default

So far no problems with suction cup mounted VBOX camera, OLED and AIM Solo. I’m not throwing the towel in yet with Porsche Track Precision. I will be adding a cell phone mount suction cup too.
The following users liked this post:
ktm450exc (05-24-2022)
Old 05-24-2022, 10:21 AM
  #120  
MiamiAnimalDoc
Instructor
 
MiamiAnimalDoc's Avatar
 
Join Date: Oct 2021
Location: Miami
Posts: 154
Received 35 Likes on 22 Posts
Default

Update--> Called PCNA last Monday and submitted for a case. No news yet, but hopefully they will cover it.


Quick Reply: Another lightweight glass broken - quarter panel



All times are GMT -3. The time now is 11:37 PM.