Another lightweight glass broken - quarter panel
Apologies this is another redundant thread, but I wanted to get it in the pool to support as evidence for others as they lodge warranty claims on this lightweight glass fragility defect.
Today I closed my drivers side door and the rear quarter panel glass broke into a bunch of splintered pieces. The glass looks to still be water tight but obviously needs to be replaced. Still driving in the meantime! reached out to my dealer, and they committed to handling it for me. Cost just for the glass piece is $2,000. I didn’t need to provide evidence in this case yet, but if I do, Rennlist will really come in handy, so thanks all for posting. Will keep you posted on the resolution. https://cimg0.ibsrv.net/gimg/rennlis...5bc06247b.jpeg |
Sorry to hear this is so common, but glad to hear your dealer is handling it the right way.
$2k for a small pane of glass?!? Ridiculous. Porsche seems to going for Pagani pricing on these spare parts. |
Yikes, I wonder if these occurrences have to do with temperature fluctuations, although I've seen the question asked on the previous threads.
Here in Arizona glass coverage is essential (rock chips to windshields are extremely common, USAA and Safeflite Auto Glass are preprogrammed into my phone). I need to check if they provide all around glass coverage outside of the windshield. My SA at my dealership is amazing, I just wonder once it's past the warranty period years from now. |
Originally Posted by avusm3
(Post 18069595)
Sorry to hear this is so common, but glad to hear your dealer is handling it the right way.
$2k for a small pane of glass?!? Ridiculous. Porsche seems to going for Pagani pricing on these spare parts. |
My PDI broken windshield was replaced today. I feared all kinds of new cuts and bruises elsewhere on the car because of the work, but it was quite nicely done by the service department.
They even used tape to match my seatbelts so it won't fly off again before I take delivery ;-) Could be a new CXX option... https://cimg9.ibsrv.net/gimg/rennlis...e1e749c27.jpeg |
Originally Posted by TukeeGatorGT3
(Post 18069757)
Yikes, I wonder if these occurrences have to do with temperature fluctuations, although I've seen the question asked on the previous threads.
Here in Arizona glass coverage is essential (rock chips to windshields are extremely common, USAA and Safeflite Auto Glass are preprogrammed into my phone). I need to check if they provide all around glass coverage outside of the windshield. My SA at my dealership is amazing, I just wonder once it's past the warranty period years from now. |
Originally Posted by chance6
(Post 18069767)
Indeed, it is COMMON, meaning Porsche needs to head on back to normal glass used in your normal C2S for windshield, doors, and quarter panel windows. End of story. Leave the rear window lightweight.
|
Originally Posted by Zero757
(Post 18069935)
My PDI broken windshield was replaced today. I feared all kinds of new cuts and bruises elsewhere on the car because of the work, but it was quite nicely done by the service department.
They even used tape to match my seatbelts so it won't fly off again before I take delivery ;-) Could be a new CXX option... https://cimg9.ibsrv.net/gimg/rennlis...e1e749c27.jpeg |
Resolution: Porsche said the lightweight glass is actually not the issue. I.e. the speculation surrounding the fragility of the glass compound they say is misguided.
Porsche says, the glass could have been installed misaligned and therefore, something with the door caused it to shatter. I do not believe this, personally, because others have broken windshields. Just sounds like nonsense. But, Porsche is replacing the glass free of charge. I wasn’t even asked to explain, so good on them.. no harm, no foul. |
But what are the down time?
|
Originally Posted by Sausage416
(Post 18082878)
But what are the down time?
|
Originally Posted by L2_ONBOARD
(Post 18081484)
Resolution: Porsche said the lightweight glass is actually not the issue. I.e. the speculation surrounding the fragility of the glass compound they say is misguided.
Porsche says, the glass could have been installed misaligned and therefore, something with the door caused it to shatter. I do not believe this, personally, because others have broken windshields. Just sounds like nonsense. But, Porsche is replacing the glass free of charge. I wasn’t even asked to explain, so good on them.. no harm, no foul. |
Can't help but saying this, bu what the hell is going on with Porsche quality? This used to be the kind of crap Porsche owners made fun of towards the Italians. Gearbox issues,cracking glass, broken aero parts, interior rattles galore etc. Go and shut the door on a 993 and it sounds like a bloody bank vault, then do it on a 991 or 992, and it sounds like it has a bag of nuts in there! All this crap in the name of either saving weight or cutting costs.
What a joke. |
Originally Posted by Sausage416
(Post 18082878)
But what are the down time?
Replacement window will get here in June. |
Originally Posted by Il CP
(Post 18083293)
Can't help but saying this, bu what the hell is going on with Porsche quality? This used to be the kind of crap Porsche owners made fun of towards the Italians. Gearbox issues,cracking glass, broken aero parts, interior rattles galore etc. Go and shut the door on a 993 and it sounds like a bloody bank vault, then do it on a 991 or 992, and it sounds like it has a bag of nuts in there! All this crap in the name of either saving weight or cutting costs.
What a joke. |
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