(more) Lightweight Glass Drama
02-02-2022, 11:30 AM
#61
It's not about being able to do the pad swap, it's more about Porsche service not being supportive of it. I have gone to two different Porsche dealers and yes SA means Service Advisor. One flat out said it's not something they'll do and if there is ever a warranty claim regarding PCCB rotors or calipers or brake lines, it won't be covered (yes I know it's BS). The other said they'll not do the work and will be fine as long as the warranty repair isn't substantial (less BS but still BS).
I know how silly that sounds and yes there is Magnusson Moss act and etc etc. The point is, dealers aren't supportive of using parts on a car other than what the parts catalog states. Period. Some dealers might do this some might not. I wasn't stating that I have no way of doing this, I was simply sharing my experience that this isn't like changing floor mats of the car. When $10k rotors are involved, what pads you use on them might matter to some dealers. At the end of the day, the dealer's approach might make a warranty claim a major headache vs a seamless one (regardless of the outcome and other legal standings).
I know how silly that sounds and yes there is Magnusson Moss act and etc etc. The point is, dealers aren't supportive of using parts on a car other than what the parts catalog states. Period. Some dealers might do this some might not. I wasn't stating that I have no way of doing this, I was simply sharing my experience that this isn't like changing floor mats of the car. When $10k rotors are involved, what pads you use on them might matter to some dealers. At the end of the day, the dealer's approach might make a warranty claim a major headache vs a seamless one (regardless of the outcome and other legal standings).
Last edited by 3-Pedals; 02-02-2022 at 11:31 AM.
02-02-2022, 11:45 AM
#62
It's not about being able to do the pad swap, it's more about Porsche service not being supportive of it. I have gone to two different Porsche dealers and yes SA means Service Advisor. One flat out said it's not something they'll do and if there is ever a warranty claim regarding PCCB rotors or calipers or brake lines, it won't be covered (yes I know it's BS). The other said they'll not do the work and will be fine as long as the warranty repair isn't substantial (less BS but still BS).
I know how silly that sounds and yes there is Magnusson Moss act and etc etc. The point is, dealers aren't supportive of using parts on a car other than what the parts catalog states. Period. Some dealers might do this some might not. I wasn't stating that I have no way of doing this, I was simply sharing my experience that this isn't like changing floor mats of the car. When $10k rotors are involved, what pads you use on them might matter to some dealers. At the end of the day, the dealer's approach might make a warranty claim a major headache vs a seamless one (regardless of the outcome and other legal standings).
I know how silly that sounds and yes there is Magnusson Moss act and etc etc. The point is, dealers aren't supportive of using parts on a car other than what the parts catalog states. Period. Some dealers might do this some might not. I wasn't stating that I have no way of doing this, I was simply sharing my experience that this isn't like changing floor mats of the car. When $10k rotors are involved, what pads you use on them might matter to some dealers. At the end of the day, the dealer's approach might make a warranty claim a major headache vs a seamless one (regardless of the outcome and other legal standings).
Sorry you aren't having much luck with your dealers. The OEM pads for PCCBs suck.
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AlexCeres (04-01-2022)
02-02-2022, 12:20 PM
#63
Addict
Rennlist Member
Rennlist Member
It's not about being able to do the pad swap, it's more about Porsche service not being supportive of it. I have gone to two different Porsche dealers and yes SA means Service Advisor. One flat out said it's not something they'll do and if there is ever a warranty claim regarding PCCB rotors or calipers or brake lines, it won't be covered (yes I know it's BS). The other said they'll not do the work and will be fine as long as the warranty repair isn't substantial (less BS but still BS).
I know how silly that sounds and yes there is Magnusson Moss act and etc etc. The point is, dealers aren't supportive of using parts on a car other than what the parts catalog states. Period. Some dealers might do this some might not. I wasn't stating that I have no way of doing this, I was simply sharing my experience that this isn't like changing floor mats of the car. When $10k rotors are involved, what pads you use on them might matter to some dealers. At the end of the day, the dealer's approach might make a warranty claim a major headache vs a seamless one (regardless of the outcome and other legal standings).
I know how silly that sounds and yes there is Magnusson Moss act and etc etc. The point is, dealers aren't supportive of using parts on a car other than what the parts catalog states. Period. Some dealers might do this some might not. I wasn't stating that I have no way of doing this, I was simply sharing my experience that this isn't like changing floor mats of the car. When $10k rotors are involved, what pads you use on them might matter to some dealers. At the end of the day, the dealer's approach might make a warranty claim a major headache vs a seamless one (regardless of the outcome and other legal standings).
02-02-2022, 12:43 PM
#64
Yes and I dont disagree with them as I would do the same if I ran the dealership. Same reason as why they wont install a non lightweight glass anywhere on the car.
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GrantG (02-02-2022)
02-02-2022, 07:37 PM
#65
Intermediate
Wow. I must be lucky. No glass issues, not a single interior rattle or quality concern (actually better than my 2020 C2S), essentially no brake dust from the PCCBs and car arrived with 2 keys. At least no issues yet!?
02-02-2022, 08:28 PM
#66
Have you driven it yet? Haha, just kidding. I’m hoping for a car like yours but if not I’m confident Porsche will stand behind and fix everything.
02-02-2022, 09:00 PM
#67
Rennlist Member
I thought this was a lightweight glass thread . . .
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lockie (02-02-2022)
02-02-2022, 11:07 PM
#69
We must be lucky here is Austin. my service advisor is a rockstar. I've never had any problems with warranty or good will repairs across 3 gt cars. not once.
03-17-2022, 06:07 AM
#70
Can you share your rockstars name in Austin? My Carrera T rear glass cracked all the way across overnight while having PPF installed. I am a little worried that it won’t be covered under warranty.
03-18-2022, 04:15 AM
#71
Race Car
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03-18-2022, 12:12 PM
#72
Three Wheelin'
The Porsche lightweight glass is made by Corning, right? Gorilla Glass? Same stuff on our phones?
Our phones' glass doesn't shatter unless you drop it, and it has to be a significant drop or impact.
Wonder what's different about a vehicle application (versus mobile phone) of Gorilla Glass.
Our phones' glass doesn't shatter unless you drop it, and it has to be a significant drop or impact.
Wonder what's different about a vehicle application (versus mobile phone) of Gorilla Glass.
03-18-2022, 02:48 PM
#73
03-21-2022, 09:52 PM
#75
Rennlist Member
Sorry you've had this experience OP, what is your build date please?
You know Porsche will make a running change to glass, vs repairing them at the dealers, at some point. Wonder if it's happened already... or maybe they can't get new glass supplied in time for MY 22???
You know Porsche will make a running change to glass, vs repairing them at the dealers, at some point. Wonder if it's happened already... or maybe they can't get new glass supplied in time for MY 22???