Stop Sale on 718 GTS, Spyder & GT4
#871
I just spoke with the GM of my local dealer. He read me a letter he received today which will be sent to current owners and to those of us awaiting delivery. The letter confirms most of the discussion here, with two things worth noting: 1) Development of a technical solution is still in process, and 2) anticipated delivery delay of 3-6 months!!
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#872
I guess your analogy here is assuming that the damage has been done and decision to replace vs repair is up for consideration. The current problem, if we were to use your tree analogy, is "we think a tree may have fallen on your vehicle, we think there may be damage, but can't see any thus far, so out of abundance of precaution, we will either replace the potentially affected panel vs buffing and polishing the panel". Not apples to apples, I think.
In the case of "repair" they will tear the engine down to its core and replace the connecting rods, whether actually bad or not. Maybe not a perfect analogy, but that's the "fix the dent and repaint" option in my view.
#873
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#874
The difference with the tree analogy, is that it is in this case Porsche's fault, yes it's probably a supplier etc, but it's their responsibility to deliver a non defective product.
The tree scenario, is, well life is life, and sh*t happens, which I am more ok with, I mean it sucks for sure, but kinda nobody's fault really.
In this case, Porsche made the error, and there are potential financial repercussion on the customer, which is the problem to me. So it's more like they dropped a tree on your car,
sure they are going to repair, but now the car will never be worth as much as the one they haven't dropped a tree on, and that's assuming they repaired everything right.
And I am not saying that no one should never make any mistake, but having the customer at least partly "pay" for it, specially relative to other customers, is a problem
The tree scenario, is, well life is life, and sh*t happens, which I am more ok with, I mean it sucks for sure, but kinda nobody's fault really.
In this case, Porsche made the error, and there are potential financial repercussion on the customer, which is the problem to me. So it's more like they dropped a tree on your car,
sure they are going to repair, but now the car will never be worth as much as the one they haven't dropped a tree on, and that's assuming they repaired everything right.
And I am not saying that no one should never make any mistake, but having the customer at least partly "pay" for it, specially relative to other customers, is a problem
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#875
Originally Posted by 987SCoupe
I'm not sure I follow exactly, but I do think Porsche is rightfully making the assumption that the parts are bad. It would be great if there was a non-intrusive or only mildly intrusive way to assess this per car, but it doesn't seem the case. At this point, the question of repair (replace connecting rods) or replace (replace engine) appears to do mostly with whether the car is already in service or not yet delivered.
In the case of "repair" they will tear the engine down to its core and replace the connecting rods, whether actually bad or not. Maybe not a perfect analogy, but that's the "fix the dent and repaint" option in my view.
In the case of "repair" they will tear the engine down to its core and replace the connecting rods, whether actually bad or not. Maybe not a perfect analogy, but that's the "fix the dent and repaint" option in my view.
#877
The difference with the tree analogy, is that it is in this case Porsche's fault, yes it's probably a supplier etc, but it's their responsibility to deliver a non defective product.
The tree scenario, is, well life is life, and sh*t happens, which I am more ok with, I mean it sucks for sure, but kinda nobody's fault really.
The tree scenario, is, well life is life, and sh*t happens, which I am more ok with, I mean it sucks for sure, but kinda nobody's fault really.
Edit: I think we're on the same page.
Last edited by 987SCoupe; 04-02-2021 at 05:39 PM.
#878
Hmm, I never thought of a return to the factory for the port cars. I’m sure everything is “on the table” for them right now.
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Jeff Jones (04-02-2021)
#879
Usually if they can sell the car fairly easily and the options are reasonable, ie. Not a ridiculous interior and exterior colour combo with every single options box checked, they will refund the deposit.
#880
I just spoke with the GM of my local dealer. He read me a letter he received today which will be sent to current owners and to those of us awaiting delivery. The letter confirms most of the discussion here, with two things worth noting: 1) Development of a technical solution is still in process, and 2) anticipated delivery delay of 3-6 months!!
I am guessing part of the reason it’s going to take so long is they still need to build engines for the all of the other cars that had been planned to be produced, while making extra ones. Sure we could argue that the replacement engines should take priority, however that would have a huge negative consequences for the rest of the production line, workers and supply chain. This is one of the challenges with just in time manufacturing.
They cannot easily divert the engines to replace the bad ones, if they did that would impact all of the rest of the assembly line, which employs a lot of people, plus all of the other vendors that supply the remaining parts that go into these cars.
If you don’t have engines then the chassis, body panels, seats, fabric, electrical systems etc also shut down. Lots of jobs at all parts of the supply chain are stopped or you end up trying to build cars without engines and then need to find a place to store them and a system that moves the engineless cars without damaging them as you shuffle them around. Not to mention all of the other customers impacted by delaying the delivery of their cars to solve the ones already impacted.
Does anyone know if Porsche runs multiple shifts and the factory 24/7?
If they do that makes it really hard to recover. If they don’t they can start building new engines on the off shift time by paying some overtime as long as the parts suppliers can also increase production.
Either way this is not a couple of weeks to replace the quantity of engines impacted. Unfortunately 3 to 6 months seems realistic.
#881
I never said how the tree fell on the car. The SA didn't realize the Taycan was "running" when he hit the go pedal. Backed into a small pine tree that had been weakened by termites. It fell on the Spyder that was being pulled forward by a mechanic who was installing clear marker lights prior to delivery.
Edit: I think we're on the same page.
Edit: I think we're on the same page.
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P-car-Vancouver (04-02-2021)
#882
Fascinating thread - I would think the most likely scenario would be replacement engines shipped out and replaced by dealers and the suspect ones shipped back to the Porsche factory where they would be rebuilt by specialists. You could fit a lot of crated engines in a container. Dealer rebuilds would likely bank a huge warranty liability given the complexity involved. I’d guess this decision already made and that P just deciding on the logistics of rollout (bit like planning vaccine rollout to adopt a contemporary analogy)
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Susan Schneider (04-02-2021)
#884
Fascinating thread - I would think the most likely scenario would be replacement engines shipped out and replaced by dealers and the suspect ones shipped back to the Porsche factory where they would be rebuilt by specialists. You could fit a lot of crated engines in a container. Dealer rebuilds would likely bank a huge warranty liability given the complexity involved. I’d guess this decision already made and that P just deciding on the logistics of rollout (bit like planning vaccine rollout to adopt a contemporary analogy)
#885
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P-car-Vancouver (04-02-2021)