Stop Sale on 718 GTS, Spyder & GT4
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LnC993 (03-30-2021)
03-30-2021 | 05:32 PM
#692
Instructor
Joined: Mar 2021
Posts: 103
Likes: 109
Group meeting share: “Hello everyone my name is Steve and I have a Con rod problem”
I am right in the middle of the pack for the GTS’. Has anyone called the Porsche Customer Service line? If so, what are they telling people? I contacted my SA and he and the dealership (as far as he tells me) have not heard one thing about this.
For what its worth, as I stated early this morning, It has to be a new engine. Bought a new car, it needs to have all new car attributes including numbers matching with factory quality commensurate with expected reliability from any new Porsche or a fair equivalent. That equivalent for me would be a new engine with a solid long term warranty - If taken with a rebuild, I would own a car tainted by Porsche’s error that will impact the resale value. I lose full enjoyment of what was my original expectation when the original deal was struck. I will need fair assurance in the remedy. I really do not think a numbers matching motor rebuilt in some other place other than the factory, even with a warranty gets me or a future buyer comfort that the issue was truly satisfied. Honestly what is 190 engines worth to Porsche/VW against not making this fully right to new car buyers (especially one of the most well informed and active owner groups in the business)????
I am right in the middle of the pack for the GTS’. Has anyone called the Porsche Customer Service line? If so, what are they telling people? I contacted my SA and he and the dealership (as far as he tells me) have not heard one thing about this.
For what its worth, as I stated early this morning, It has to be a new engine. Bought a new car, it needs to have all new car attributes including numbers matching with factory quality commensurate with expected reliability from any new Porsche or a fair equivalent. That equivalent for me would be a new engine with a solid long term warranty - If taken with a rebuild, I would own a car tainted by Porsche’s error that will impact the resale value. I lose full enjoyment of what was my original expectation when the original deal was struck. I will need fair assurance in the remedy. I really do not think a numbers matching motor rebuilt in some other place other than the factory, even with a warranty gets me or a future buyer comfort that the issue was truly satisfied. Honestly what is 190 engines worth to Porsche/VW against not making this fully right to new car buyers (especially one of the most well informed and active owner groups in the business)????
03-30-2021 | 05:37 PM
#693
Rennlist Member
Joined: May 2016
Posts: 4,950
Likes: 5,627
From: Canada
Group meeting share: “Hello everyone my name is Steve and I have a Con rod problem”
I am right in the middle of the pack for the GTS’. Has anyone called the Porsche Customer Service line? If so, what are they telling people? I contacted my SA and he and the dealership (as far as he tells me) have not heard one thing about this.
For what its worth, as I stated early this morning, It has to be a new engine. Bought a new car, it needs to have all new car attributes including numbers matching with factory quality commensurate with expected reliability from any new Porsche or a fair equivalent. That equivalent for me would be a new engine with a solid long term warranty - If taken with a rebuild, I would own a car tainted by Porsche’s error that will impact the resale value. I lose full enjoyment of what was my original expectation when the original deal was struck. I will need fair assurance in the remedy. I really do not think a numbers matching motor rebuilt in some other place other than the factory, even with a warranty gets me or a future buyer comfort that the issue was truly satisfied. Honestly what is 190 engines worth to Porsche/VW against not making this fully right to new car buyers (especially one of the most well informed and active owner groups in the business)????
I am right in the middle of the pack for the GTS’. Has anyone called the Porsche Customer Service line? If so, what are they telling people? I contacted my SA and he and the dealership (as far as he tells me) have not heard one thing about this.
For what its worth, as I stated early this morning, It has to be a new engine. Bought a new car, it needs to have all new car attributes including numbers matching with factory quality commensurate with expected reliability from any new Porsche or a fair equivalent. That equivalent for me would be a new engine with a solid long term warranty - If taken with a rebuild, I would own a car tainted by Porsche’s error that will impact the resale value. I lose full enjoyment of what was my original expectation when the original deal was struck. I will need fair assurance in the remedy. I really do not think a numbers matching motor rebuilt in some other place other than the factory, even with a warranty gets me or a future buyer comfort that the issue was truly satisfied. Honestly what is 190 engines worth to Porsche/VW against not making this fully right to new car buyers (especially one of the most well informed and active owner groups in the business)????
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tigerhonaker (04-01-2021)
03-30-2021 | 06:26 PM
#694
Rennlist Member
Joined: May 2019
Posts: 299
Likes: 266
From: Saint Louis, MO
One possibility is that they will replace the engines with new ones, but then ship the bad engines back to the factory to be rebuilt/repaired and used in future cars.
If it makes sense to re-use the engines at all, I imagine given the scale of the issue, it would make sense to ship them back to the factory and have a specialized team work on rebuilding them, as the same steps will be necessary to fix and quality control each engine. If it really is 1,000 engines, I think you could get substantial efficiencies that way. I would be surprised if the most efficient path would be training mechanics at every dealership to do this kind of repair.
As someone who is very close to agreeing to purchase a future build, the idea that my engine might have made it to port, then been rebuilt, doesn't bother me. In a sense, you are depending on them to do quality work whether it is built from scratch or rebuilt nearly-new. If anything, I suspect the re-built engines might get more attention to detail, just because people are aware they are outside the normal process.
If it makes sense to re-use the engines at all, I imagine given the scale of the issue, it would make sense to ship them back to the factory and have a specialized team work on rebuilding them, as the same steps will be necessary to fix and quality control each engine. If it really is 1,000 engines, I think you could get substantial efficiencies that way. I would be surprised if the most efficient path would be training mechanics at every dealership to do this kind of repair.
As someone who is very close to agreeing to purchase a future build, the idea that my engine might have made it to port, then been rebuilt, doesn't bother me. In a sense, you are depending on them to do quality work whether it is built from scratch or rebuilt nearly-new. If anything, I suspect the re-built engines might get more attention to detail, just because people are aware they are outside the normal process.
03-30-2021 | 06:31 PM
#696
Rennlist Member
Joined: Apr 2016
Posts: 917
Likes: 807
From: Atlanta, Georgia
Originally Posted by ttcbj;[url=[url
tel:17332222]17332222]One[/url] possibility is that they will replace the engines with new ones, but then ship the bad engines back to the factory to be rebuilt/repaired and used in future cars.
If it makes sense to re-use the engines at all, I imagine given the scale of the issue, it would make sense to ship them back to the factory and have a specialized team work on rebuilding them, as the same steps will be necessary to fix and quality control each engine. If it really is 1,000 engines, I think you could get substantial efficiencies that way. I would be surprised if the most efficient path would be training mechanics at every dealership to do this kind of repair.
As someone who is very close to agreeing to purchase a future build, the idea that my engine might have made it to port, then been rebuilt, doesn't bother me. In a sense, you are depending on them to do quality work whether it is built from scratch or rebuilt nearly-new. If anything, I suspect the re-built engines might get more attention to detail, just because people are aware they are outside the normal process.
If it makes sense to re-use the engines at all, I imagine given the scale of the issue, it would make sense to ship them back to the factory and have a specialized team work on rebuilding them, as the same steps will be necessary to fix and quality control each engine. If it really is 1,000 engines, I think you could get substantial efficiencies that way. I would be surprised if the most efficient path would be training mechanics at every dealership to do this kind of repair.
As someone who is very close to agreeing to purchase a future build, the idea that my engine might have made it to port, then been rebuilt, doesn't bother me. In a sense, you are depending on them to do quality work whether it is built from scratch or rebuilt nearly-new. If anything, I suspect the re-built engines might get more attention to detail, just because people are aware they are outside the normal process.
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03-30-2021 | 06:52 PM
#697
Intermediate
Joined: Mar 2021
Posts: 35
Likes: 57
03-30-2021 | 07:13 PM
#698
Three Wheelin'
Joined: Feb 2007
Posts: 1,703
Likes: 766
Last edited by dmk2; 03-30-2021 at 08:44 PM.
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sanderabernathy (03-30-2021)
03-30-2021 | 07:26 PM
#701
Advanced
Joined: Jun 2020
Posts: 86
Likes: 118
From: Downingtown, PA
All,
It is finally posted and official on NHSTA: Cracked Connecting Rod May Damage Engine
https://www.nhtsa.gov/vehicle/2021/P...DR/RWD#recalls
VIN Ranges: https://static.nhtsa.gov/odi/rcl/202...1V200-4154.PDF
Recall Acknowledgment: https://static.nhtsa.gov/odi/rcl/202...1V200-9892.pdf
Date Build Range: 1/26/2021 - 3/4/2021 (GT4 only, other vehicles might be different)
Speculation is over. You can look at the first PDF document to see if your VIN is affected.
As noted in the recall acknowledgment:
Remedy:
Porsche will notify owners, and dealers will replace the connecting rods or, as necessary, the engine, free of charge. The recall is expected to begin May 23, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA4.
So you either get new rods or a new engine. It does not say "how" that is determined... I'm hooping owners can push for one or the other...
On a really positive note (for me at least)... and I still need to confirm this with my SA... my build date is 12/7/2020 so it is NOT affected by the connecting rod issue... just the suspension issue... crazy...
It is finally posted and official on NHSTA: Cracked Connecting Rod May Damage Engine
https://www.nhtsa.gov/vehicle/2021/P...DR/RWD#recalls
VIN Ranges: https://static.nhtsa.gov/odi/rcl/202...1V200-4154.PDF
Recall Acknowledgment: https://static.nhtsa.gov/odi/rcl/202...1V200-9892.pdf
Date Build Range: 1/26/2021 - 3/4/2021 (GT4 only, other vehicles might be different)
Speculation is over. You can look at the first PDF document to see if your VIN is affected.
As noted in the recall acknowledgment:
Remedy:
Porsche will notify owners, and dealers will replace the connecting rods or, as necessary, the engine, free of charge. The recall is expected to begin May 23, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA4.
So you either get new rods or a new engine. It does not say "how" that is determined... I'm hooping owners can push for one or the other...
On a really positive note (for me at least)... and I still need to confirm this with my SA... my build date is 12/7/2020 so it is NOT affected by the connecting rod issue... just the suspension issue... crazy...
Last edited by jefflj; 03-30-2021 at 08:36 PM.
03-30-2021 | 07:31 PM
#702
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Joined: Apr 2016
Posts: 917
Likes: 807
From: Atlanta, Georgia
03-30-2021 | 08:01 PM
#703
Rennlist Member
Joined: Apr 2012
Posts: 10,393
Likes: 1,640
From: Northeast
Assuming the pressure of the rod bolts is the same in all engines, why is that surface more likely to crack on these con rods vs the others?
03-30-2021 | 08:07 PM
#704
RL Community Team
Rennlist Member
Rennlist Member
Joined: Dec 2019
Posts: 9,291
Likes: 4,800
From: Victoria, BC, Canada
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AlexCeres (04-02-2021)
03-30-2021 | 08:30 PM
#705
Rennlist Member
Joined: Apr 2016
Posts: 917
Likes: 807
From: Atlanta, Georgia