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Diesel Cayenne and VW emission issue

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Old 01-23-2017, 03:56 PM
  #2791  
MJG911
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adblue tank is 20 liters, or about 5.25 gallons. I just had to fill it myself yesterday. With 900 miles remaining, it took about 4.5 gallons of the cheap stuff from autozone to top the tank off.
Old 01-23-2017, 06:24 PM
  #2792  
skiahh
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Originally Posted by stronbl
...you can buy 1 gal or 2 gal DEF fro almost any auto parts store. .... I bought a 2.5 gal box from Autozone for around $15.
Yep, you can get 2.5 gallons of DEF at Walmart for $8. It's cheap stuff.

It would be amazing to think that the pre-paid program only allows one gallon per 5000 miles.

Some of the truck websites say figure an average of 2-3% of fuel consumption in DEF. So, let's say you average 25 mpg for 5000 miles. And, since we're not a truck, I'll go with 2%, my math shows that's 4 gallons of DEF. Now, if our piddly little (by comparison) engines use half that amount, it's still 2 gallons per 5000 miles. Is Porsche saying we only use 1/2% to one gallon? That seems low, though I'm certainly no expert.

Last edited by skiahh; 01-23-2017 at 07:38 PM.
Old 01-23-2017, 07:06 PM
  #2793  
alexaqui
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Originally Posted by JRoach
skiahh, that is what I thought until it ran short. You might also have a dealer that is doing the right thing by you vs what the manufacturer wants. This thread is about us and the manufacturer so I'll refrain from jumping onto "am I using a good dealer".

Porsche USA called back and while they could give me a document number they did say that they found a reference to 1.89 liter per visit. This is about 1/2 gallon.

If anybody can shed some light on documentation it would be helpful. I think this should be a part of the public comment mentioned earlier.
Considering what the dealer gets to charge to fill it up, trust me.. they are filling it up! It's liquid profit for them. They get to charge tons of time for it AND 10x the market price for even the Porsche branded stuff.

Do yourself a favor... go to an Indy.
Old 01-23-2017, 07:48 PM
  #2794  
visitador
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Originally Posted by alexaqui
Considering what the dealer gets to charge to fill it up, trust me.. they are filling it up! It's liquid profit for them. They get to charge tons of time for it AND 10x the market price for even the Porsche branded stuff.

Do yourself a favor... go to an Indy.
Going to an indy defeats the purpose of the maintenance program. I would say there is bad faith committed by Porsche if the maintenance plan only allows a limited amount of refined pee per scheduled service. There is nowhere in the maintenance contract that says the pee is limited. If I was Porsche I would be careful. Imagine a customer's CD stuck in the middle of the Mohave desert because the dealer would not fill up the pee tank. Whether a dealer is generous or not is besides the point
Old 01-23-2017, 07:57 PM
  #2795  
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AdBlue is a DIY job. Just make sure to check the date code so it's no more than 9 months old. I get a 2.5-gallon jug of the VW-branded stuff for $10-11. I use a old cut-off 1/2 gallon jug to pour.
Old 01-23-2017, 10:16 PM
  #2796  
JRoach
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guys, its not about the adblue cost (for my point). It's about Porsche having a flawed plan under PSMP to top off the adblue. I'm assuming those that have commented are out of warranty and/or don't have the PSMP.

They cut corners on the software and also the PSMP. It demonstrates that they just don't care about owners.

Sent email to PCNA to provide PSMP documentation. I'll share once it arrives.
Old 01-23-2017, 10:17 PM
  #2797  
JRoach
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Does anybody know how we get our public comment in front of the judge?

Does anybody have a template they could share with the group?
Old 01-24-2017, 02:31 PM
  #2798  
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Originally Posted by JRoach
Does anybody know how we get our public comment in front of the judge?

Does anybody have a template they could share with the group?
You might check out comment #2773 on page 185 of this thread. User Midas listed a couple possible ways to comment / communicate regarding the proposed 3.0L settlement.

I have not tried or tested those links so I cannot say if they work as advertised.

You can also email class counsel at
Class Counsel Email: info@vwclasscounsel.com

No template that I am aware of at this time.
Old 01-24-2017, 02:50 PM
  #2799  
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You know at this point I am ready to just trade my diesel back. It's a 2014 Cayenne with 15k miles. Great car great mileage. But I think the fix, will more than effect the hp/mileage. Most concerned about the mileage. I think we have already taken a bath on these cars and it appears from all I've read in this thread that VW (Porsche) will have no buyback program for the Gen 2 cars. And if VW stops building diesels, these cars will decline even more in value.
Old 01-24-2017, 04:32 PM
  #2800  
alexaqui
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Originally Posted by porsche42
You know at this point I am ready to just trade my diesel back. It's a 2014 Cayenne with 15k miles. Great car great mileage. But I think the fix, will more than effect the hp/mileage. Most concerned about the mileage. I think we have already taken a bath on these cars and it appears from all I've read in this thread that VW (Porsche) will have no buyback program for the Gen 2 cars. And if VW stops building diesels, these cars will decline even more in value.
Pardon me... 15k miles for a 14 is pretty low usage. Is mileage really that much of an issue? I have 70k on my 13... mileage differences mean a bit more. At the end of the day, it will still be a great platform. I intend to keep it assuming the drawbacks of the fix are not too bad to deal with and the compensation makes up for my perceived cost.
Old 01-24-2017, 04:44 PM
  #2801  
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Originally Posted by alexaqui
Pardon me... 15k miles for a 14 is pretty low usage. Is mileage really that much of an issue? I have 70k on my 13... mileage differences mean a bit more. At the end of the day, it will still be a great platform. I intend to keep it assuming the drawbacks of the fix are not too bad to deal with and the compensation makes up for my perceived cost.
Yeah, good point.

Quick Google shows "high" diesel price in Mass is $3/gal so I'll use that.

15,000 miles over a current "average" mileage of 28mpg = $1,600 in fuel costs
(15000/28)*3=1600

Say the fix kills mileage by 15% (so you're down to 23.8mpg) = $1,890 in fuel costs over the next 15k mi
(15000/23.8)*3=1890

A difference of 290 bucks over 15,000 miles of use... for most that's not even half of the monthly payment.

With those numbers, I'd rather see the fuel economy tank a bit with the "fix" so long as the performance remains.
Old 01-24-2017, 10:27 PM
  #2802  
Needsdecaf
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What the hell does this mean for us:

http://www.pbs.org/newshour/rundown/...3fEvQ.facebook
Old 01-24-2017, 10:58 PM
  #2803  
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Nothing. It's mostly media communications (press releases, social media posts, etc) and awarding new contracts.

It says nothing about enforcement actions, current or future.
Old 01-25-2017, 09:56 AM
  #2804  
r553
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I have the Porsche maintenance plan on my car. At each service ( 5K miles ) they add about 2.5 gallons of DEF which tops off the tank. I have witnessed the filling of the tank several times.

On page 6 of the Cayenne Maintenance booklet it says: "Check and top up reducing agent AdBlue". Adding one gallon of DEF every 5K miles on a vehicle that is consuming 2.5 gallons per 5K is a joke.

I am not impressed with the limited coverage of maintenance plan.
Old 01-25-2017, 01:19 PM
  #2805  
JRoach
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r553, thanks for the feedback. Still looking for the terms of the PSMP so I can verify the process. I got this back after writing to Walter Lewis (who sent it to one of the Porsche customer care reps):

I understand from your email that you are seeking the California PSMP Agreement. This information would be along with your PSMP purchase paperwork. If you cannot locate this paperwork, we recommend that you contact the Porsche dealership you purchased your vehicle from to see if they may be able to further assist in obtaining this documentation.

Looking for that paperwork now and will report back.


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