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Old Jan 29, 2011 | 03:55 PM
  #1  
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Default bell tv anyone?

I am sick of Rogers (sorry Ronan)
they have the worst customer service in the world. No other company has even come close to the levels of bad service they provide.
curious if any of you guys have bell and if you like it. or any other service you like. I need sports so I can't go to free hd antenna alone. |I need tsn and sportsnet probably leafs tv.
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Old Jan 29, 2011 | 04:13 PM
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I had Bell for 7 years. No real issues but I'n not really picky. The only issue isI have is that you have to get packages and can't pick individual chanels. So I had to sacrafice Speed for Treehouse! I don't have an HD receiver so I can't comment on that.
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Old Jan 29, 2011 | 04:44 PM
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both bell and rogers have equally poor customer service. i don't think you would be happier if you switched.
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Old Jan 29, 2011 | 04:46 PM
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I just don't call Rogers anymore. I've spent hours on hold with them, litterally. I'll leave the phone on speaker and start watching a game on TV. On a good day, someone picks up before the second period starts...

Last edited by Granger968; Jan 29, 2011 at 08:15 PM.
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Old Jan 29, 2011 | 05:06 PM
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rogers also seems to be more expensive....just looked at my bill over $200 per month for intenet, 1 hd pvr and 1 pvr can do the same for under $100 from bell.
would like to cut the cable.
I think I am going to try tech savvy for internet,
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Old Jan 29, 2011 | 05:19 PM
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Bell had great programming until they lost HD net last month. That was the the best HD channel they had. Also often times the satellite signal cuts in and out.
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Old Jan 29, 2011 | 05:34 PM
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+1

Bell is great, as mentioned by Chris the only downside is rain/snow fade on occasion - it doesn't happen very often but it does nonetheless. I've heard Bell is however in the process of rolling out some new receivers/dishes that will completely eliminate this problem and then Rogers will have no defense.
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Old Jan 29, 2011 | 06:31 PM
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We have Bell Expressview at the cottage and we can tell when a big rain is coming in. The screen goes all pixelli.
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Old Jan 29, 2011 | 09:38 PM
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I've been away for awhile but had pipe in... Bell Fibe TV. Fast internet, good TV, no satellite, no cable.

http://fibetv.bell.ca/en/features/introduction/

Only catch: it needs to be available in your area (select areas of Toronto and Montreal only for now).

Disclosure: I don't have it yet (I can't get it where I'm at but can and will at our new home). They're also a client of mine but others I work with have it and love it. Good hardware and software. The Rogers stuff is atrociously archaic.

As for the service, it all sucks guys, the grass is rarely greener. FWIW Dan I'm on TekSavvy. Good service, fair speeds (no where near as fast as Fibe though )and prices.
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Old Jan 29, 2011 | 10:13 PM
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Bell HD TV an Interweb has been good to me and family... no issues to report. I once had bad customer service, hung-up, called back, stated the issue and they made up for it... but then again when I had Rogers mobile, the customer service was good to me as well.
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Old Jan 30, 2011 | 01:09 AM
  #11  
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Originally Posted by gteehan
I've been away for awhile but had pipe in... Bell Fibe TV. Fast internet, good TV, no satellite, no cable.

http://fibetv.bell.ca/en/features/introduction/

Only catch: it needs to be available in your area (select areas of Toronto and Montreal only for now).

Disclosure: I don't have it yet (I can't get it where I'm at but can and will at our new home). They're also a client of mine but others I work with have it and love it. Good hardware and software. The Rogers stuff is atrociously archaic.

As for the service, it all sucks guys, the grass is rarely greener. FWIW Dan I'm on TekSavvy. Good service, fair speeds (no where near as fast as Fibe though )and prices.
+1 to this. I estimate that I would save around 30$ a month switching to Fibe from Rogers Cable. Just waiting for it to become available.

Is TekSavvy one of the companies that provides their interweb from Bell (i.e. like primus, who has to rely on Bell for the DSL line.)
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Old Jan 30, 2011 | 02:32 PM
  #12  
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everyone has poor customer services these days, have you gone to the Strippers lately?

i have had Rogers for 10 years now and there is not been much need to call them for Support but when i do i get served right, never had issues... I dont like Bell because its Satilite and you lose connection half the time
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Old Jan 30, 2011 | 03:08 PM
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Boy are you guys lucky you're not out in BC where our choices are Shaw and Telus. Can't decide which one gives worse service/response but a guy can grow very old waiting for either of them to answer/respond.

John in Vancouver
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Old Jan 31, 2011 | 12:48 AM
  #14  
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I'll never ever go back to bell because of their horrendous telemarketing. $1.3 million. And yes, their customer "service" is terrible. At least, it was when we were with them several years ago. I don't imagine it's improved much, if their marketing strategies are any indication.
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Old Jan 31, 2011 | 11:51 AM
  #15  
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I have Shaw (previously Starchoice). They allow you to pick one channel for $2.50 or 2 channels for $2.99 so you can add ones that aren't in your package without having to buy a bunch that you don't need. I have the usual satellite issues though, odd time I loose signal due to weather etc. I added Movietime and BBC Canada (for Top Gear ).
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