ThomasWShea

if you would feel terrible about this there are probably a many other things going into any modern vehicle that are at least equal to this (if it is even something w belarus or not we don’t really even know), if not worse. just saying.

retom

It's a pity that the customs office is able to identify this prohibited chip and Porsche's logisticians cannot. IMO there is no excuse for such an oversight.
If this chip is an element of the ECU, the entire controller will have to be replaced. And this is a very expensive game because the ECU costs about $5k.

mdrobc1213

New hold due to customs likely will be next encountered...
Yeah but the fear here or likelihood is that the SQ8 would be subject to the same issues since its a VW product and if its a chip problem...I would not discount same chip has been used multiple platforms so almost any equivalent car one picked at this point may be at risk. So like you..I am okay with the wait as its the car I chose and designed..and ultimately ordered. Just hope that Porsche thru the dealer does offer some remediation for my and others troubles....give the wait and circumstances. When our last Cayenne (2015) was delayed during "Dieselgate" and ultimately denied sale...dealer did accomodate us pretty well; so i have some faith and experience in this situation.
Same story but seems we not get a bit more info as it goes along. This was from today...so now at least Porsche has acknowledged that it happened and thus responsibility will likely be taken next for all potential owners..hopefully as it extends across multiple vehicles across the VW brand.

https://www.porschelouisville.com/custom-porsche/

https://www.motorauthority.com/news/...ST_EMAIL_ID%5D

Yes agree....supply logisitcs has gone to hell in some cases and others become a lot more difficult during and post Covid19. Ukraine war and Gaza and now Red Sea shipping issues have cause some suppliers to loose that tight oversight of even what would seem like a simple issue as a chip certification and/or approval or sourcing for that matter. So yeah I expect someone at VW Group and across the brands responsible fo this is working overtime to find out how it happened as well as replacement sources that are approved to fix the cars for release. This will take time for sure to include possible production delays and diversions from other cars...but now especially due to the visability it will get fixed for sure! This was today and multiple other car outlets are also noting it..

https://www.motorauthority.com/news/...ST_EMAIL_ID%5D
Probably it was an oversight...chips purchased and traced for other purposes from unapproved custom source then ended up in Porsche's...probably may see other things banned from US importation as chips were probably used in tons of other goods like LED TVs, laptops, etc. Look at Apple Watches and the O2 sensor issues...import ban got even Apple to have to stop sale/import for their best selling and most high end Apple Watches right around Xmas time...still working on that but they got a release I hear minus that specific function. Sounds like Porsche's fix offered would be replace with proper certified chips or re-certify if possible what chip is already in the vehicle. Given the time and hold after the other software issue that may be part of the hold/delay previously. Suspect that come to think of it the software fix MAY be what have alerted customs and authorities to the chip problem as they tried to grapple that one...may have inadvertently uncovered the chip problem! Makes some sense as to why it happened now with all of these cars already made and ready to ship and also explain why EU still is getting cars delivered.

jayshi827

I asked my SA if I can cancel order and take deposit back... was told that is not possible. Do you guys have any suggestions?

ThomasWShea

in most states they have to give it back. if u used a credit card, just call them and they will get it back to you. ideally the dealer should agree to do it particularly w the changes in timeline etc.

Needsdecaf

That wasn't an import ban. That's a patent issue. Apple was found to have violated patent law regarding the sensor, which they denied and appealed. And lost.

MaxLTV

Thank you

ihbond

Got the letter\email today as my cayenne /s arrived in San Diego today. Called the Porsche NA and they just said chip issue. I asked about Belarus part chip and tried to get more info. I have been following this post since it started, so i was curious to see what they would say. All they said was parts were being shipped, and that i should contact my dealership for updated info. How disappointing they did not have the same info as articles such as jalapolink to provide facts instead of a Politically correct response.I am fuming that i am working with a car company that is in support of Russia in “to Belarusian authorities' human rights abuses and support for Russia's invasion of Ukraine (as has the EU)”..just not sure what to think about the idea of profit over invaded country like Ukraine.. even if this vehicle is available in a day or two..i am not sure in good conscience i can stand by this anymore..i want to hear more info before i make my decision.

mdrobc1213

You can ask again and try to see if they will do so...in most US states they have to consider it but I have seen more and more custom order agreements with language that says they can keep your deposit at a certain point OR hold it until vehicle arrives and is sold sometimes with restock fees and such included. Not sure how legal they are or hold up when pushed but can imagine the costs of doing so and time may outweigh most challenges given how the US legal system can work sometimes with civil suits.
That can work but sometimes the bank aligns with the seller/dealer especially when a signed agreement is presented from the two parties saying no refunds considered past a certain point. Have you considered maybe an offer t switch to another vehicle in stock maybe or CPO vehicle that is readily available? Maybe you can even get a deal to buy and then trade for your vehicle when it arrives for same purchase price. Not saying it will work as it would be purely based on dealer goodwill but hey what you don't ask you don't get so it doesn't hurt.
Yes I know wasn't trying to make a side by side comparison. just that Apple could not import them till fixed or ban lifted which acutely affected supply and surprised customers.

retom

However, one thing is strange to me. I have doubts whether Belarus is capable to produce highly advanced chips that can be installed in Porsche ECUs.
As a rule, for countries such as Belarus, Iran, Russia or North Korea, sanctions work the other way around.

ThomasWShea

good point something is odd and doesn’t make sense. we are not being provided good information. this is why i am so leery of the conclusion. i get that people r trying to put the pieces together, but holding a massive number of cars for a feel good reason such as “the people making the chip are mean because the country they are in supports another country we don’t like” is dumb. particularly when there would already be many instances of said chip already in cars in the U.S. Whenever something makes no sense it is either politics or we do not have complete facts. I do not think they would play politics w this volume of cars.

Felix

a quick search brings up the like of https://www.belarusguide.com/industr...iconductor.htm

the page looks well out of date but certainly suggests a desire to have the capability.

and sanctions work in both directions - preventing exports from sanctioned countries is an important aspect

mdrobc1213

Well at least my SA reached out yesterday after i asked about the situation...confirmed Porsche NA is throwing in free maintenance with my car and dealer is going to add some items....(tint, all weather mats and cargo mats, ceramic + PPF, and wheel/tire protection since I have 22" for now) so that does help and make me feel a bit better. Car is at MSRP since its a hybrid but they didn't discount an additional "savings" off that at delivery if my date slips any further but they were somewhat optimistic that I'd see my car this summer. We'll see.

ricktu

Curious what you have on order? I'm wondering if there's a path to getting this kind of compensation for all delayed at port?

ThomasWShea

yes this is an extensive list of freebies. unless someone’s definition of these items differs from mine ur talking about a solid 15k of giveaways.