Tailgate would not soft close
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Tailgate would not soft close
My car is at the dealer now for this issue. I think they are having hard time troubleshooting it. Anyone here had issues with this and what was the solution?
It basically started to fail with colder temps. It goes all the way down to close and just as it's about to get pulled in, that's when it fails. If I hit open button on the tailgate right away then it will lock just fine.
Dealer replaced rear lid latch ($500) and told me car is fixed. When I came to pick it up, it failed 3 times in a row on their lot, which I showed to sales rep there since service was closed
It basically started to fail with colder temps. It goes all the way down to close and just as it's about to get pulled in, that's when it fails. If I hit open button on the tailgate right away then it will lock just fine.
Dealer replaced rear lid latch ($500) and told me car is fixed. When I came to pick it up, it failed 3 times in a row on their lot, which I showed to sales rep there since service was closed
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From: Southern Maryland
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Hope this helps: https://rennlist.com/forums/cayenne-...ing-issue.html
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ZERO issues ever since.
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Thanks for the info.
I wonder how this will be handled in my case. I am out of warranty. This issue happened 1 day after I received my car from previous work that was under CPO, so it was about 5 days out of warranty total. POA decided to cover it under goodwill but that was when the repair cost was $500 bucks and now it's just going to pile up. Would they cover it all the way till its fixed or dump the rest of the bills on me?
I wonder how this will be handled in my case. I am out of warranty. This issue happened 1 day after I received my car from previous work that was under CPO, so it was about 5 days out of warranty total. POA decided to cover it under goodwill but that was when the repair cost was $500 bucks and now it's just going to pile up. Would they cover it all the way till its fixed or dump the rest of the bills on me?
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From: Southern Maryland
Thanks for the info.
I wonder how this will be handled in my case. I am out of warranty. This issue happened 1 day after I received my car from previous work that was under CPO, so it was about 5 days out of warranty total. POA decided to cover it under goodwill but that was when the repair cost was $500 bucks and now it's just going to pile up. Would they cover it all the way till its fixed or dump the rest of the bills on me?
I wonder how this will be handled in my case. I am out of warranty. This issue happened 1 day after I received my car from previous work that was under CPO, so it was about 5 days out of warranty total. POA decided to cover it under goodwill but that was when the repair cost was $500 bucks and now it's just going to pile up. Would they cover it all the way till its fixed or dump the rest of the bills on me?
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Thanks again. I'll get in touch with them on Monday. Apparently they worked on the car all day today and since no one called me I guess it's still in the shop. Maybe they already moved to next step and replaced the struts....I did tell them to call me if those are not covered by warranty, I read the are pretty expensive
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Picking up on Friday. They said they made adjustments to latch and apparently it works now. Will see.
It's been relatively warm lately and it always fails when cold, so not sure if it's fixed.
It's been relatively warm lately and it always fails when cold, so not sure if it's fixed.
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It's possible the cold places more drag on the system (struts move with more drag, or the cold makes for stiffer weather stripping) and that increased drag makes the system think there is an obstruction. CAVU, your invoice is from 5/2015, right? So that software update is not all that recent.
It would be interesting if the rear lid control unit's settings could be altered with a Launch tool to test the theory if the load threshold is the cause.
It would be interesting if the rear lid control unit's settings could be altered with a Launch tool to test the theory if the load threshold is the cause.
Thread Starter
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It's possible the cold places more drag on the system (struts move with more drag, or the cold makes for stiffer weather stripping) and that increased drag makes the system think there is an obstruction. CAVU, your invoice is from 5/2015, right? So that software update is not all that recent.
It would be interesting if the rear lid control unit's settings could be altered with a Launch tool to test the theory if the load threshold is the cause.
It would be interesting if the rear lid control unit's settings could be altered with a Launch tool to test the theory if the load threshold is the cause.
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I got the car back. Could not speak with tech, but it's pretty clear that they made some adjustments. Before soft close would pull the tailgate in pretty hard, now you can barely see it working. You can hear the noises etc but there isn't that much pulling going on. I guess it's ok as long as it works.
