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Cayenne 958 - 2011-2018 2nd Generation
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Tailgate would not soft close

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Old 01-28-2020, 10:19 PM
  #16  
Benjamin Cherry
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Originally Posted by CAVU
Mine had similar symptoms. The dealer had to follow the steps outlined by PNA so that they would get reimbursed. They replaced the latch, replaced struts, paid the body shop to check alignment and PNA sent an engineer out. They were told by PNA that Porsche SA was seeing more of it and had figured it out. S/W update was forth coming. 2 weeks later, the dealer replaced the rear lid control unit applied the s/w update.


ZERO issues ever since.
Thanks for posting this. I am having the same issue on my recently purchased, CPO 2015 S. Will be giving a description of the problem along with your post and this receipt to my dealer's service department. It sounds like the definitive fix after my review of the ~3 threads separately describing this issue.

Much appreciated!

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Old 01-28-2020, 10:47 PM
  #17  
Sudar
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My dealer didnt replace control unit, they adjusted the tailgate and lock. Took several visits, so far it seems ok
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