The crashing is generated by your phone's system or waze app, probably. I had the same issue with a native carPlay on a skoda. Was fixed after a restore of the device.

I have a printscreen with the latest firmware, check previous photos. You can download from here: https://www.joyeauto.com/support/upgrade/
Download Pass: joyedow

 

Update.....

I figured out my issue. The USB-C cable that goes into the phone is possibly worn. When it moves inside the system disconnects, but then it reconnects, etc... repeat. This causes a fatal error. I'm going to just buy a new short cable.

 

did you find taking out the glove box make the JoyAuto CarPlay kit installation easier?
I did not know that was part the process & it made me pause. I like to know everything that has to happen before I start projects like this.

 

I’d like to know where people are stuffing the unit? If it’s in the glove box area, then where at? I placed it behind it and it’s not allowing the glove box to fully close. Any help would be appreciated as I hate driving with my box just hanging open :/

 

My carplay arrives from Hong Kong Friday (I think that makes something like 3 days shipping - jeepers!). I have a somewhat unique question:

I have two phone - one for work and one personal. Doesn't everyone have a racist, misogynistic brother-in-law that regularly sends NSFW pictures and messages? Anyway...

The work phone takes calls and text messages and the personal phone handles music and Audible (and brother-Ben's banter). I use Waze regularly but I don't particularly care which phone does the heavy lifting on that - I just want it on the PCM screen. That is the primary reason for buying the system. In my previous car, I had the work phone on a dash-mount holder doing Waze and hooked to the Bluetooth charging with a basic charger with the personal phone hooked the the car's USB making it available for music/audio books and also charging it but not interfacing for hands-free calls.

It occurs to me with this Carplay device, I might be able to have the work phone hooked to the PCM Bluetooth for basic calls (I don't need texts on the PCM screen) and have my personal phone connected to the Carplay Bluetooth for using Waze and music/audio books through Carplay. I can put a charging cable near a mag mount on the console somewhere and put a 2nd charger in the armrest case in the event the work phone needs a charge. If no charging is needed I can just leave the work phone in my pocket and if a call comes through it will jump to the PCM Bluetooth screen.

Two questions. 1) I am misunderstanding how this works? 2) How would you do it if you had my situations with the double phones? Again, I don't care which phone does Waze and I rarely/never take calls on my personal phone. Looking forward to a full weekend of tinkering!!!!

 

did you watch the install video? it goes behind the PCM not in the glove box
im curious if taking apart the glove box made the install easier? I have not seen that done before but maybe who did this was running some other wires / mic or something

 

I would suggest taking apart just the minimum number of things required to install the cabling. I remember reading a post where the person broke one of the plastic parts in the blower/ vent system trying to dismantle the glovebox ...

It was pretty easy for me to just insert the power and mic wires by just removing the glovebox trim and the 3 screws behind it. By then prying a part of the top of the glovebox at a time after removing the screws I was able to lead the wires to the right passenger side fuse panel from which point I continued to snake the mic wire through the plastic trim to the top of the windshield. Some one also posted that they used a snake to lead the wires to the fuse panel.

Search for a YouTube video on installing a dashcam near the rear view mirror on the cayenne . The tips in that video helped me with the wiring of the mic to the top of the windshield.

I think the more difficult task would be to setup a new USB point in the centre console if one chose to. Even setting up a point in the glovebox may be a problem as the wire blocks free glovebox movement. I just forced the USB cable in the gap between the glovebox and the centre console as in the install video and it is pretty discreet.

 

I put the USB in the center console and the mic in the ashtray. Haven't used the mic yet, no use for it, but tested even with the ash lid closed.

If you want to run wires, just use a snake. Why take things apart??

 

Installing the CarPlay/JoyAuto module behind the PCM is not ok from my point of view. The space between the PCM is too small and ,yes, it fits there but you will not have good ventilation + you have a big change to ruin your cables. Also I'm expecting electrical interferences for the wifi if you mount it there, in case you use carPlay with wifi.
After disassembling the glove box, now I can say for sure that the best place to mount the module is below the glove box, near the air filter. So installing the module is very easy: 1) central vents out(be careful) 2) pcm out 3) remove the plastic below the glove box(the one you remove when air filter needs to be changed) 4) that's it

From where have you powered the module? Thanks

 

Sure enough, the package arrived today. Considering I just bought the car Monday, that is pretty fast! I'm going to tackle this over the weekend and at the same time I install a full 6 sensor ALP/Net, a trailer hitch/module, brake controller, and a dash cam for good measure. Oh, and my 431 mini is arriving tomorrow. When you buy the less expensive car, you have some money left in the budget to buy toys!

Any recommendations on the bluetooth connections for the two phone 'problem'?

 

Doing this now - Kurdoc, when you mounted the board above the Sirius board, were you not able to put in the front screw? Yours is missing, and on mine, the Joy board is hitting the antenna connection making it impossible to mount flat. Leaving that front screw out would fix the issue, with the board being on an angle, just wondering if you ran into the same thing.

 

I figured out a solution for the above. I just did not tighten the two spaces down all the way to make them all taller.

I do have an issue now though. I have everything hooked up. The screen works and I can switch between sources and to CarPlay using the cable (have not messed with the wifi yet. The issue is that I have no sound when in CarPlay, but do have sound from the other sources. Additionally, I can go into Carplay and the other source is still heard. What idiot thing am I doing wrong? One note, looking at a couple videos it seems like you need to change the source on the PCM to Aux. The Aux option is not coming up for me. Just SAT, AM, FM and Disc. It seems like it is not recognizing the dongle.

 

I believe there is a setting in the PCM to enable/disable AUX, and it may actually be off by default. Once you enable that, switch to it, and the CarPlay audio will come through that.

 

Just turn the XM cable left toward the wall then down. It's not like its glued or soldered in place. Then screw the joy board down to normal tight. I wouldn't let it jiggle in there. These screen cable are typically pretty fragile.

 

The install was pretty straight forward and the video was helpful but I'm having this same exact issue described below. I didn't see Pitrow respond with a solution so I'm curious if anyone else has had it. The video mentions unplugging the fiber cable if you have one but the instructions are so choppy, I don't know if I did something wrong. It looks like the Bose amps aren't getting any signal or aren't being told to turn on. I can see the Bluetooth engage and see the XM channels live (when a commercial comes up, the display shows what is being advertised). I didn't check my reverse camera. The lack of audio is the big issue at the moment and the unit being stuck in XM mode seems to be a relevant symptom based on this post from July.