FOBioPatel

a quick screenshot of the Clonezilla "Expert Mode" options which worked for me, when recovering the HDD and cloning to an SSD

Wellwood

You got it. walter.ellwood@rogers.com Toronto Ontario. If you can copy the ISO to Goggle Docs or a duplicate drive - either way I will be happy to pay.

kari

Many of the PCM3.1 units moved from the 40GB IDE/PATA HDD type to 100GB SATA type around 2013 - so check the HDD you have. If you are looking to restore a fully functional disk to get back your maps, then you will not only have to match the HDD type but have to try with someone who has the same version/year of maps as you had. Else, maps will likely not work. If you do not care about maps, then you can build your own HDD from scratch using the instructions i posted earlier and the update disk...

911DE

Thank you for the help. Well I bought an SSD and a dock. The internal offline cloning function of the dock did not work. I then went down the Clonezilla route, for which I used my brother's HP Pavillion laptop. BIOS was a nightmare and would not keep legacy mode enabled. Took me 2h to get to Clonezilla. For those having similar issues, you might need to follow these "windows 10 repair assistant" steps to get to actual boot options:
Horrible experience with this modern windows laptop overall. Super frustrated and wasted 2-3h getting to Clonezilla. Sorry - rant over

I ran clonezilla standard as described in https://rennlist.com/forums/cayenne-...d-upgrade.html - Unfortunately it gave me some red error and it was pretty late at night. So I restarted Clonezilla and used expert mode with these options:

So thank you for these tips. I assume it ran, as I found my laptop shut down this morning. Btw: During the first time I saw six disk partitions and loads of errors.

I now went to connect the SSD, same issue. PCM cashes every 5 minutes. And Maps are still stuck on loading. I assume the maps are too badly damaged?

Now is there an easy way to repair the SSD? Or verify the clone at least was successful? Where should I go? The PCM still has a spinning sound when starting up - is there another HDD or is that the optical drive? The LED indicator on the SATA connector at the SSD is solid orange if that helps with anything?

I am not at a blue screen or anything, the PCM works itself, just crashes and doesn't have maps. So most important would be to get it stable and running without crashing and regain maps if possible. Do I need the disks from Porsche?

Do I need to run the update ISO that's floating around the forum now? If so, just copy past onto a USB? or make it bottle by using something like BalenaEtcher? or burn using DVD / CD burner? How do I start the update or does it do this automatically?

Or should I try cloning the HDD of a friend who bought the same model of cayenne a few months after us? Or will there be VIN issues? You other posts mentioned a few things but I have 0 clue what's applicable to my specific situation.

Cheers.

911DE

To add to my previous post: When l look at the current system status with the HDD installed I get

SWID_PCM3HDD. Status
SWID:PCM31...... VALID

and playing back CDs works, as well as the tuner.

When installing my "cloned" SSD (again, not sure if Clonezilla did a god job) or not connecting any drive at all I only get radio functionality, no CD playback and it displays

SWID_PCM3HDD. Status
SWID:PCM31...... INVALID

as well as some red light I can see light up behind the PCM unit.

kari

Either the cloning was not a complete success or your original hdd is failing and has a number of bad sectors. Either way, even a single error during cloning could potentially prevent normal operation

You can try cloning your friends pcm 3.1 hdd but you could end up messing that hdd too.. anyway I suspect you will not get the maps unless both of you have.the same map version ..

You can build a new ssd or hdd from scratch as per my earlier post..look at option 3.. you will get back all functionality except maps.. you need to burn the iso for the 4.76 update disk into a dvd .. but if you plan to reuse your ssd that is already failed cloning, then you have to do a low level format..else the problems will persist.. if unsure buy a new ssd and follow the steps..

911DE

So I have a risk of damaging his HDD with Clonezilla? I mean I don't like Clonezilla at all, nothing but frustration the past 2 days unfortunately.

I guess I will leave maps then and just go for a stable PCM for music.

What do you mean with low level format? As in format the SSD again to delivery state? No problem.

Burning that ISO is also no issue. What exactly do I do with that? Insert into PCM with empty SSD?

Or "rebuild" SSD first? I feel a bit overwhelmed with Post 24 and where I should start. I am relatively tech savy, but Clonezilla and the windows laptop I have borrowed have not behaved nicely and I don't have hours on hand unfortunately.

FOBioPatel

Once you clone a damaged HDD to a new SSD, you are stilly copying messed up portions identically (or skipping them) on the SSD. So the software is still going to glitch out. If you have a PCM 3.1, you have to run the firmware update.

This ISO appears to be a copy of a Porsche DVD with part number WKD95280017
Name: pcm_20150721.iso
Size: 4579524608 bytes (4367 MiB)
SHA256: D19C34FBC9247CEA30E79D5939F4A0EFEADC8ADB3AF87B7F10B1CC6292C2B021

My unit still rebooted even with the cloned SSD. Not wanting to wait for Jan 2 for my appointment at the dealership to update the firmware, another kind rennlist user (flgfish) has linked to the ISO file, which can be used to burn to a DVD-R disc, and update the firmware.

This video makes it seem like it is a trivial process once you've made the DVD:
I took the car to the roof of my parking deck, so I had an unobstructed Sirius XM signal, in case that was necessary during the firmware update. I pressed Sound + Info together to get to the screen where I could see the Firmware Version (4.73) and serial number of my PCM unit. Upon inserting the DVD, I pressed "Confirm" to begin the process. It reboots on its own several times once the update begins, and at one point, it booted into the "Emergency Recovery" mode and ejected the DVD. It begins a countdown at this time, from 20, as it looks for the DVD again. I re-inserted the DVD, and it proceeded with the Emergency Recovery. The entire process took 25 minutes.

My maps load up fine after reinstalling the PCM 3.1 firmware. And the Sound+Info diagnostics readout for "SWID_PCM31HDD" no longer shows Invalid. I won't have to go to the dealership to get this resolved, after all.

FOBioPatel

i would not clone your friend's pcm 3.1 hdd and put it into your car, your maps won't work, because they're tied to the vin of your friend's car. you're *almost* done with your cloned SSD, just reinstall your pcm 3.1 firmware with the ISO posted above. Don't run this ISO if you don't have a PCM 3.1

911DE

Thank you. We almost gave up after hours of no results. I "cloned" the SSD again, still invalid. I already had the ISO downloaded, so burned and inserted it. Piece of cake, and quick!, especially in comparison to the long Clonezilla frustrations

Thank you for the video, I was not expecting that person to film the entire thing . Update only did 1 HDD module update for me, I assume the rest of modules was up to date from dealer. Also thanks for the reboot remark. My PCM shut down mid update and did nothing. After a minute I dared to touch the power button due to your comment and it went into the mentioned emergency mode. It completed that after a restart with only 1 error I believe and for now the PCM seems to run stable (no crash in 15 minutes of driving and listening) Radio and CD works, Navigation still displaying "loading" with no map data.

Bluetooth phone connection, Aux and iPod functionality to be tested - but I am hopeful.

So I guess now it's time to get map update DVDs and that specific VIN USB to restore the PCM to the full glory?

So thank you all, especially @kari for your comments and suggestions.

FOBioPatel

the dealer will have a map dvd that matches what is licensed for your car and re-install it. you could wait until your next scheduled service and lump it into that job, since they will have the car at that time anyway. it probably shouldn't take them more than 30 to 60 minutes to run the maps DVD.

Panda88

Hi
Is it possible to run the update dvd from a USB dongle rather than DVD - i.e. move the iso image to a usb dongle and plug it in the car?

dan_189

Yes it is, also a more reliable method vs DVD

Schorsch

I tried it from a USB stick with no success. Burned the DVD with slow speed to a know brand dvd (Verbatim) and it worked like a charm. Even drove around while updating… :-)

dan_189

If you read back up the thread only some USB sticks work