Damned AC buttons-- a fix???
01-28-2019, 05:56 PM
#571
Intermediate
Join Date: Jun 2017
Location: Waimea, Hawaii (Big Island)
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01-28-2019, 07:12 PM
#573
They don't!! Ha-ha. The ones he's about to ship still look grainy. Maybe they are pre-production prototypes that he's going to accidently ship, and not refund the unwary customer. It's happened before!
01-28-2019, 09:47 PM
#575
Three Wheelin'
Here is my take on the situation and I could be wrong.
Clima repair either took a set of OEM switches or a set of MA Carbons, took a pic next to his older set and called these Revolutions. Now that the new sets are ready to ship, he took a picture of his current batch only to look like V4.5 for a bait and switch.
Clima repair either took a set of OEM switches or a set of MA Carbons, took a pic next to his older set and called these Revolutions. Now that the new sets are ready to ship, he took a picture of his current batch only to look like V4.5 for a bait and switch.
01-28-2019, 10:41 PM
#576
Thanks for the compliments regarding our new climarepair revolution replacement switches.
Unfortunately, it is completely impossible to do what you are suggesting. As we keep saying from the very beginning, these switches are VERY expensive to produce and to be shipped worldwide, profit is very little compare to many other products. No other company -inlcuding rich companies- offers direct swaps when they release new versions. I'm not getting a free iPhone XR for my old-crappy iPhone 3G, nor I'm getting a 991 from my old 996, and so. We offer discounts for Rennlist members, and we also offer discounts for former customers that bought V1´s, V2´s etc. All they have to do is send us an email indicating the old order number and we will apply a discount for them
Thats the best we can sincerely do. Take in mind that other competitors are offering the switches at $175+$25 for shipping, thats $200. We offer the same product for $149 and we are shipping from Europe, so really, our profit here is very little.
Unfortunately, it is completely impossible to do what you are suggesting. As we keep saying from the very beginning, these switches are VERY expensive to produce and to be shipped worldwide, profit is very little compare to many other products. No other company -inlcuding rich companies- offers direct swaps when they release new versions. I'm not getting a free iPhone XR for my old-crappy iPhone 3G, nor I'm getting a 991 from my old 996, and so. We offer discounts for Rennlist members, and we also offer discounts for former customers that bought V1´s, V2´s etc. All they have to do is send us an email indicating the old order number and we will apply a discount for them
Thats the best we can sincerely do. Take in mind that other competitors are offering the switches at $175+$25 for shipping, thats $200. We offer the same product for $149 and we are shipping from Europe, so really, our profit here is very little.Competitors may be more expensive but at least the product suites the quality of the car.
Your response has been to continuously rebadge a dud product. I’ve bought other products from you in the past but I have to say, based on this entertaining thread, never again. Whilst I appreciate and applaud you for developing the product and taking the risk, you inability to listen to your customers defies logic or belief. It’s insulting not only to people who bought the switches but also to potential customers.
I’m pretty sure you will dismiss this as another attack but it’s not, we have a vested interest in your company succeeding as you provide another source for our cars. But you need to listen better to your customers new and previous. Best of luck.
01-29-2019, 03:47 PM
#577
Instructor
Join Date: Nov 2013
Location: San Mateo, CA
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01-29-2019, 04:06 PM
#578
01-29-2019, 04:26 PM
#579
Rennlist Member
I gave vendor crap either earlier on this thread or another (I'm not wasting my time finding it)
*According to the vendor, he has offered everyone who was not satisfied with the older version buttons a free order/shipment of the newer buttons.
Unless theres some other drama going on, I think the vendor did his due diligence.
*According to the vendor, he has offered everyone who was not satisfied with the older version buttons a free order/shipment of the newer buttons.
Unless theres some other drama going on, I think the vendor did his due diligence.
01-29-2019, 04:36 PM
#580
RL Community Team
Rennlist Member
Rennlist Member
I gave vendor crap either earlier on this thread or another (I'm not wasting my time finding it)
*According to the vendor, he has offered everyone who was not satisfied with the older version buttons a free order/shipment of the newer buttons.
Unless theres some other drama going on, I think the vendor did his due diligence.
*According to the vendor, he has offered everyone who was not satisfied with the older version buttons a free order/shipment of the newer buttons.
Unless theres some other drama going on, I think the vendor did his due diligence.
Kudos to John for making the effort to satisfy some of us early adopters that were not previously happy customers.
Pete
01-29-2019, 05:14 PM
#582
I gave vendor crap either earlier on this thread or another (I'm not wasting my time finding it)
*According to the vendor, he has offered everyone who was not satisfied with the older version buttons a free order/shipment of the newer buttons.
Unless theres some other drama going on, I think the vendor did his due diligence.
*According to the vendor, he has offered everyone who was not satisfied with the older version buttons a free order/shipment of the newer buttons.
Unless theres some other drama going on, I think the vendor did his due diligence.
I have a pair coming. I will provide photos and an unbiased opinion of how the Revolution version compares to the brand new v2 and brand new v3 switches I have in the cabinet. I had installed a pair of the v2 ones in one of my cars and was not happy with the fit, finish, performance, or durability so after I get the Revolution versions installed, I can provide periodic updates on how they're holding up to the same use that the v2 switches were subjected to, which is in my wife's car that gets driven more often than mine. We're going to use them the same way we used the OEM switches - no special techniques for where to press, how to press, going through the clean room and wearing gloves before touching the coating etc.
Kudos to John for making the effort to satisfy some of us early adopters that were not previously happy customers.
Pete
Kudos to John for making the effort to satisfy some of us early adopters that were not previously happy customers.
Pete
On the other hand, and as we explained already, they peeling issue of Porsche HVAC switches comes for two reasons:
Reason 1: Coating. The rubberized texture and materials used just didn't last.
Reason 2: Design. The design of the buttons forces you to press on top of the emblems (which is the weakest point of the whole button, in terms of paint job).
So two things needs to be accomplished in order to make any switch last:
1. Use different, more durable materials. (This is our job)
2. Try not to press in the weakest point. (This is customer job)
Yes, a stronger, more durable switch will last longer than OEM, but its always better to take in mind that we can not modify the design/way the HVAC work, so not pressing on top of the TEMP and fan icon is extremely advisable.
Best regards,
John
01-29-2019, 09:24 PM
#583
Three Wheelin'
Last edited by DesmoSD; 01-30-2019 at 02:44 PM.
01-30-2019, 12:26 AM
#584
Drifting
They are NOT the same, and the product being shipped doesn’t look as good as the advertised switch.
01-30-2019, 12:40 AM
#585
Banned
