PPI Nightmare - San Antomio TX. (Would appreciate input)
#46
You don’t get how these things work I’m afraid. ATM potential buyers of .2’s are not vehemently advised to carry out an invasive borescope, just .1’s are, so the magnitude of the .2 borescoring problem is on simmer at the moment while the shops and the internet concentrate on .1’s. When that changes the true extent of the problem will be revealed - 991.1’s too.
#47
I read this thread with interest, and it certainly turned out bad. A sad situation. My question is how, who picked this shop in the first place? Did I miss that in this extensive thread? Did I see a comment that Porsche dealers were called to determine who could do a bore scope and based on that, this shop was selected.? Once selected was there any other vetting, like customer ratings or business bureau reviews? I have purchased cars remotely and I call the President of the local PCA in that region and get very specific as to what car I'm looking at, where the car is located, who the seller is and what I'm looking for in a PPI. I also ask if any of his members that own the particular car I'm looking at recommend a certain shop. If I have shops already in mind, I ask about them and any knowledge they have on that shop. There was one time I did not follow my protocol, just took the word of Porsche dealers in the area and I got a poor PPI, incomplete and not high quality, but enough info to bail on the car.
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maschinetheist (09-21-2024)
#48
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From: seattle, washington
Fair questions:
....I've got lots of PPI's under my belt and I am very thorough in my research and very experienced and purchasing Porsche locally and from afar.
Unfortunately options are little-none in San Antonio and the shop lied to me and held car ransom.
**I phoned the shop recommended above by fellow RL member deutschmick ---->"Jones Autowerks" - They are not sure they can provide photos of the Bore Scope Insp and I'm awaiting their call back to let me know.
After having a few days to think things over, I realize my anger from being lied to by the shop got to me and upset the hell out of me.
It wasn't fair to lay the car ransom on the seller of car. Lesson learned.
I read this thread with interest, and it certainly turned out bad. A sad situation. My question is how, who picked this shop in the first place? Did I miss that in this extensive thread? Did I see a comment that Porsche dealers were called to determine who could do a bore scope and based on that, this shop was selected.?
*I phoned Porsche Dealer in San Antonio and Goose Automotive was one of the 4 shops the Dealer suggested. Porsche Dealer )like many) do not do PPI's at all.
Once selected was there any other vetting, like customer ratings or business bureau reviews?
*Of course. They had good ratings and my personal phone discussion with Service Manager (3 days before PPI) confirming their Tech who was performing Bore Scope and DME readings for Over-Revs was experienced and did many. After the poor Bore Scope photos were sent to me the story changed and Tech was not experienced and never had done or extremely inexperienced with a BSI
I have purchased cars remotely and I call the President of the local PCA in that region and get very specific as to what car I'm looking at, where the car is located, who the seller is and what I'm looking for in a PPI.
*I can assure you I have purchased many more cars from a distance than you. I have lots of experience purchasing remotely - My method is explained above.
I am PCA member for 35 yrs - I research shops myself and this method has never failed me because the shops I have dealt with have never deceived me like Goose Automotive.
I also ask if any of his members that own the particular car I'm looking at recommend a certain shop. If I have shops already in mind, I ask about them and any knowledge they have on that shop. There was one time I did not follow my protocol, just took the word of Porsche dealers in the area and I got a poor PPI, incomplete and not high quality, but enough info to bail on the car.
*I phoned Porsche Dealer in San Antonio and Goose Automotive was one of the 4 shops the Dealer suggested. Porsche Dealer )like many) do not do PPI's at all.
Once selected was there any other vetting, like customer ratings or business bureau reviews?
*Of course. They had good ratings and my personal phone discussion with Service Manager (3 days before PPI) confirming their Tech who was performing Bore Scope and DME readings for Over-Revs was experienced and did many. After the poor Bore Scope photos were sent to me the story changed and Tech was not experienced and never had done or extremely inexperienced with a BSI
I have purchased cars remotely and I call the President of the local PCA in that region and get very specific as to what car I'm looking at, where the car is located, who the seller is and what I'm looking for in a PPI.
*I can assure you I have purchased many more cars from a distance than you. I have lots of experience purchasing remotely - My method is explained above.
I am PCA member for 35 yrs - I research shops myself and this method has never failed me because the shops I have dealt with have never deceived me like Goose Automotive.
I also ask if any of his members that own the particular car I'm looking at recommend a certain shop. If I have shops already in mind, I ask about them and any knowledge they have on that shop. There was one time I did not follow my protocol, just took the word of Porsche dealers in the area and I got a poor PPI, incomplete and not high quality, but enough info to bail on the car.
....I've got lots of PPI's under my belt and I am very thorough in my research and very experienced and purchasing Porsche locally and from afar.
Unfortunately options are little-none in San Antonio and the shop lied to me and held car ransom.
**I phoned the shop recommended above by fellow RL member deutschmick ---->"Jones Autowerks" - They are not sure they can provide photos of the Bore Scope Insp and I'm awaiting their call back to let me know.
After having a few days to think things over, I realize my anger from being lied to by the shop got to me and upset the hell out of me.
It wasn't fair to lay the car ransom on the seller of car. Lesson learned.
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ftc3 (09-18-2024)
#49
Mind boggling the cost to constantly PPI cars and churn through a car every year or so (give or take). Just makes me scratch my head… do 5 PPIs per every car purchased? Then sell a car before any negative issues would raise their head anyways?
To focus on higher risk 997.1 vs very low risk (as evidenced by the market values) 997.2s… you could eventually pay for the lower risk car with the savings. Nevermind that present condition doesn’t guarantee no future issue…
To focus on higher risk 997.1 vs very low risk (as evidenced by the market values) 997.2s… you could eventually pay for the lower risk car with the savings. Nevermind that present condition doesn’t guarantee no future issue…
#50
@groovzilla Sorry that you had to go through this.
That being said, I think you should give the seller the full cost of the PPI that was charged to him. As mentioned above several times, the seller was extremely accomadating with your requests, and took the car to the specific location where you wanted the PPI done. You and the shop had issues (and I side with you), but the seller was caught in between with the piece of equipment that has the highest value (his car). If I was the seller there is no circumstance where I would have left my car there while you and the shop were fighting it out over days.
Bottom line is that the seller paid $500 for a PPI instead of $1230, and in essense 'saved you' $730. You probably would not have bought the car with the questionable bore scope pictures and instead of paying the $500 you decided that $250 was 'fair' even though you promised to fully pay for the PPI. Not fair at all.
To me that is the risk of trying to get things done remotely. Usually it works out, but sometimes it does not.
That being said, I think you should give the seller the full cost of the PPI that was charged to him. As mentioned above several times, the seller was extremely accomadating with your requests, and took the car to the specific location where you wanted the PPI done. You and the shop had issues (and I side with you), but the seller was caught in between with the piece of equipment that has the highest value (his car). If I was the seller there is no circumstance where I would have left my car there while you and the shop were fighting it out over days.
Bottom line is that the seller paid $500 for a PPI instead of $1230, and in essense 'saved you' $730. You probably would not have bought the car with the questionable bore scope pictures and instead of paying the $500 you decided that $250 was 'fair' even though you promised to fully pay for the PPI. Not fair at all.
To me that is the risk of trying to get things done remotely. Usually it works out, but sometimes it does not.
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maschinetheist (09-21-2024)
#51
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From: seattle, washington
@groovzilla Sorry that you had to go through this.
That being said, I think you should give the seller the full cost of the PPI that was charged to him. As mentioned above several times, the seller was extremely accomadating with your requests, and took the car to the specific location where you wanted the PPI done. You and the shop had issues (and I side with you), but the seller was caught in between with the piece of equipment that has the highest value (his car). If I was the seller there is no circumstance where I would have left my car there while you and the shop were fighting it out over days.
Bottom line is that the seller paid $500 for a PPI instead of $1230, and in essense 'saved you' $730. You probably would not have bought the car with the questionable bore scope pictures and instead of paying the $500 you decided that $250 was 'fair' even though you promised to fully pay for the PPI. Not fair at all.
To me that is the risk of trying to get things done remotely. Usually it works out, but sometimes it does not.
That being said, I think you should give the seller the full cost of the PPI that was charged to him. As mentioned above several times, the seller was extremely accomadating with your requests, and took the car to the specific location where you wanted the PPI done. You and the shop had issues (and I side with you), but the seller was caught in between with the piece of equipment that has the highest value (his car). If I was the seller there is no circumstance where I would have left my car there while you and the shop were fighting it out over days.
Bottom line is that the seller paid $500 for a PPI instead of $1230, and in essense 'saved you' $730. You probably would not have bought the car with the questionable bore scope pictures and instead of paying the $500 you decided that $250 was 'fair' even though you promised to fully pay for the PPI. Not fair at all.
To me that is the risk of trying to get things done remotely. Usually it works out, but sometimes it does not.
.....If I decide to find another shop to do PPI on this particular 997, I will refund the $250 and get my Credit Card to shop prior to inspection. ---->With all the PPI's I've had performed, I've always given my card info to shop PRIOR to the inspection.
Last edited by groovzilla; 09-17-2024 at 06:16 PM.
#52
I am the person who authorized the PPI via email no papers were signed. As explained when I wrote the 1st post, the first portion of the PPI inspection of the car including paint thickness, brake condition/functionality of systems was done and I had no beef with that $250 portion of the Inspection. This was a usable tool for seller when the shop handed him the results
.
......I have had many Porsche's PPI'd from a distance and would NEVER buy a Porsche without looking/driving in person.
When having a PPI performed I always ask shop if they will hold the car IF results are positive. ---->Once the PPI results are complete, I review them and if they are satisfactory, I fly in to see and drive the car in person.
I have purchased probably 25 Porsche out of state like this over past 38 years. (911's, 964's,993's ,996's and a few 997's)
.
......I have had many Porsche's PPI'd from a distance and would NEVER buy a Porsche without looking/driving in person.
When having a PPI performed I always ask shop if they will hold the car IF results are positive. ---->Once the PPI results are complete, I review them and if they are satisfactory, I fly in to see and drive the car in person.
I have purchased probably 25 Porsche out of state like this over past 38 years. (911's, 964's,993's ,996's and a few 997's)
#53
It's the owners car and he can pick it back up if he pays the bill for the work done on the car, which is exactly what happened here.
#54
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From: seattle, washington
Also, 10-15 yrs ago most Dealerships did PPI's but many have dropped it.
So I discuss with seller I need PPI and if results are positive, I don't want car driven and car is to remain at shop until picked up by shipper
- I then locate Porsche Specialist Indy shop and explain if the PPI results are POSITIVE, I will fly in and view/test drive the car myself and ask if they will hold the car for me 4-7 days maybe even 10 days until shipper picks it up.
- Usually the shop will allow it - Some shops ask a small fee and others just offer the service.
There have been a few occasions when I have had Pizza's delivered to shop for the staff as a courtesy when shop has held the car for me. I'm a nice guy and beliueve in taking care of people who take care/acomodate me.
Goose Automotive is the most unprofessional/hack shop I have ever encountered. I've never had a shop outright lie to me and hang up shop phones when I've called or had Service Manager's cell phone disconnected so I couldn't communicate with them.
Last edited by groovzilla; 09-18-2024 at 12:50 PM.
#55
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From: seattle, washington
Jones' Autowerks is the one I've been referred to. I've not used them but spoke to them recently about doing an alignment on the 928 GT after installing new Michelin PS2s. I sold the car soon after though, so I have no 1st hand experience.
From what I've heard, they do pretty comprehensive service, so PPI, bore scope, compression and leak down etc. should be in their wheelhouse.
From what I've heard, they do pretty comprehensive service, so PPI, bore scope, compression and leak down etc. should be in their wheelhouse.
#57
groovzilla, thank you for your response, certainly you have an excellent process for buying cars remotely and you definitely have more experience with the process than I do. Such an unfortunate experience all the result of a coming up against a dishonest, deceptive and unscrupulous business. Sad and not common in the Porsche community.
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groovzilla (09-18-2024)
#58
Thinking about this from a shop's perspective (and this has nothing to do with the scenario here, Groovzilla, or anything other than the subject of PPIs) - what's keeping shops actually doing good PPIs? To me, it seems like there is not much in it for them. A small amount of work and an out of state buyer who probably won't do future business with them, and a fair amount of liability. However, as pretty much everyone knows, a good PPI is an absolute must when purchasing a car - in state and especially out of state. How do we incentivize good shops to continue to provide this service? Anecdotally, I've had a harder time getting a good PPI now than before as well, and I hope this service isn't going to become even harder to find.
#59
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From: seattle, washington
Thinking about this from a shop's perspective (and this has nothing to do with the scenario here, Groovzilla, or anything other than the subject of PPIs) - what's keeping shops actually doing good PPIs? To me, it seems like there is not much in it for them. A small amount of work and an out of state buyer who probably won't do future business with them, and a fair amount of liability. However, as pretty much everyone knows, a good PPI is an absolute must when purchasing a car - in state and especially out of state. How do we incentivize good shops to continue to provide this service? Anecdotally, I've had a harder time getting a good PPI now than before as well, and I hope this service isn't going to become even harder to find.
Seems to me a good "Hold Harmless" agreement as part of the PPI would solve this problem but apparently not according to these shops.
.......I spoke to PCA recommended Jones Autowerks a few days ago in hopes of getting the Bore Scope Inspection performed with photos but Bob Jones the owner and super professional/nice guy said he just can't do it because of past PPI issues.
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carguy999 (09-22-2024)
#60
Thinking about this from a shop's perspective (and this has nothing to do with the scenario here, Groovzilla, or anything other than the subject of PPIs) - what's keeping shops actually doing good PPIs? To me, it seems like there is not much in it for them. A small amount of work and an out of state buyer who probably won't do future business with them, and a fair amount of liability. However, as pretty much everyone knows, a good PPI is an absolute must when purchasing a car - in state and especially out of state. How do we incentivize good shops to continue to provide this service? Anecdotally, I've had a harder time getting a good PPI now than before as well, and I hope this service isn't going to become even harder to find.
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workhurts (09-21-2024)