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Missing: viperbob aka Bob Brooks

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Old 07-26-2006, 03:44 AM
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9931996
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Thumbs down Missing: viperbob aka Bob Brooks
Folks,
Have any of you being in touch with viperbob - Bob Brooks in a past week:
I ordered suspension kit springs, Bilsteins and sways from him 3 weeks ago, and Bilstein never showed up at my door. grr...
No tracking numbers from Bob, no invoice, he doesn't answer his phone and doesn't reply to emails.
Does anyone have an alternative number or address for him? I have 650.743.6801
Thanks.
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Old 07-26-2006, 07:50 AM
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Bill Verburg
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Ditto
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Old 07-26-2006, 08:12 AM
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I bought a color TV, but only so I can watch the "Are You Listening" video ad from Porsche.
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Old 07-26-2006, 08:35 AM
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Same here. I made an inquiry with him about 10 days ago and never heard back. He's usually been rather prompt in responding.
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Old 07-26-2006, 08:45 AM
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InTheAir
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He is usually extremely prompt in his replies (and has been for years). I hope all is well.
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Old 07-26-2006, 08:46 AM
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Old 07-26-2006, 09:25 AM
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Old 07-26-2006, 09:28 AM
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pcar964
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There must be an explanation, I hope all is well with Bob. Everyone here knows he's one of the most reliable guys in the business.
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Old 07-26-2006, 09:36 AM
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tar6day
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I have talked w/ Bob. He is going thru some tough times to put it lightly!!!! We all know he is the man whem it comes to customer service and knowledge......so give him some slack right now. Keep him in your prayers.
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Old 07-26-2006, 10:39 AM
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I've delt with Bob a few times and he's always been very generous with his time and knowledge.

What ever it is, I wish him the best.
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Old 07-26-2006, 10:48 AM
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epj993
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Originally Posted by tar6day
I have talked w/ Bob. He is going thru some tough times to put it lightly!!!! We all know he is the man whem it comes to customer service and knowledge......so give him some slack right now. Keep him in your prayers.
Sorry to hear about this - Bob's a great guy.

Best wishes Bob - hope everything works out well.
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Old 07-26-2006, 11:30 AM
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Sorry to hear that. Best wishes Bob.
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Old 07-26-2006, 11:41 AM
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C4S_fan
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Bob is amazing. Whatever it is, I hope he's & family is well. If its something we can help with, I hope he lets us.
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Old 07-26-2006, 11:53 AM
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EricGT3
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Bob is a great guy. Don't worry, I'm sure he'll be back to you soon.
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Old 07-26-2006, 03:09 PM
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pcar964
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Originally Posted by tar6day
I have talked w/ Bob. He is going thru some tough times to put it lightly!!!! We all know he is the man whem it comes to customer service and knowledge......so give him some slack right now. Keep him in your prayers.
Is it anything we can help with?
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