Battery woes
#106
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Disappointing that you had to pay even $150. Ever since the diesel scandal and huge fine, I feel the entire VW group's customer service is going down the drain. They fight customers on warranty claims more and more.
#107
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Just to close the loop on the thread re: my battery issue. Took the car to the dealer today and was sweating out whether I would even make it there but luckily I did. I explained the 2 events over the weekend and they do their diagnostics and find the battery is bad. HOWEVER, since I drove less than the 6k per year as outlined in the manual the battery would not be covered under warranty (I've heard this approach/excuse used in other rennlist posts - Porsche is going to tell me how many miles per year I have to use my car - I don't think so). I told them the that they were going to have to do better than that and push back to Porsche and tell them:
a.). that when the car was delivered to the US it sat in Davisville trying to get through emissions for 3 months (that couldn't have helped the battery);
b.). that the car is trickle charged religiously and I had the proof to back that up (Battery Tracker from Anti-Gravity); and
c.). that the cigarette lighter functionality that was supposed to come with the car was broken and I had to go out and come up with an alternate solution to charge the battery.
I was fully prepared to escalate this to but the service manager came back and advised that they would settle at covering most of the cost (my cost $150 out of $873 total). Crazy right? All this while dealing with the 5 morning conference calls. Ugh.
Car runs great now by the way. Hope this helps someone. Interestingly enough the voltage signature in Battery Tracker looks different (more stable/less volatility) from the bad to new battery.
a.). that when the car was delivered to the US it sat in Davisville trying to get through emissions for 3 months (that couldn't have helped the battery);
b.). that the car is trickle charged religiously and I had the proof to back that up (Battery Tracker from Anti-Gravity); and
c.). that the cigarette lighter functionality that was supposed to come with the car was broken and I had to go out and come up with an alternate solution to charge the battery.
I was fully prepared to escalate this to but the service manager came back and advised that they would settle at covering most of the cost (my cost $150 out of $873 total). Crazy right? All this while dealing with the 5 morning conference calls. Ugh.
Car runs great now by the way. Hope this helps someone. Interestingly enough the voltage signature in Battery Tracker looks different (more stable/less volatility) from the bad to new battery.
Best regards,
Chad
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Antigravity (05-18-2022)