Another lightweight glass broken - quarter panel
#211
#212
#213
#214
Burning Brakes
Thread Starter
#215
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Diablo Dude (07-27-2023)
#217
HI Renlister,
I took deliver of my GT3 in April 2022 and Porsche HK are claiming that this issue was not relevant on my batch of VIN and are not covering the warranty.
I have taken this up with contact@porsche.de, who have passed in onto HK and Macau service center. This is their response:
Our management has received your opinion through email.
There may be some cases found in the forum, but the factory will release a campaign if there are potential issues with the car. Having checked the openings of factory campaigns under this VIN, there are no related campaigns which relating to the glass.
After the management discussion, they would like to offer 20% off the glass replacement for you.🙏🏻🙏🏻
I wrote back and refuted their claim:Please be advised that I do not accept your response that there is no defect per my particular VIN batch. Given that my car was delivered in April 2022 and with reference to the defect that was mentioned in the “behind the Glass” podcast – per the link I provided in my below email, I would highlight that Sam Fane, from “Seen through glass” and “Behind the glass” received delivery of his GT3 early this year around Feb 2023.
I would dispute that a defect realized in a later built car that was not occurring in an earlier built car, does not make sense. In Sam Fane’s case, the window was replaced under warranty. Please confirm in writing that the Porsche AG used a different window in 2022 delivered cars compared to 2023 such that there was no defect in the window that was fitted to my car, but now there is a defect appearing in 2023 delivered cars.
I still insist that there was no rock hitting my car – I am the only person that drives my car and would know of such occurrence. The defect was realized when I was cleaning my car and if there was any debris stuck to the crack of my window, it was material from my chamois, not a rock!
Any advice on who I can take this up with in Porsche AG, would be appreciated - thanks in advance
I took deliver of my GT3 in April 2022 and Porsche HK are claiming that this issue was not relevant on my batch of VIN and are not covering the warranty.
I have taken this up with contact@porsche.de, who have passed in onto HK and Macau service center. This is their response:
Our management has received your opinion through email.
There may be some cases found in the forum, but the factory will release a campaign if there are potential issues with the car. Having checked the openings of factory campaigns under this VIN, there are no related campaigns which relating to the glass.
After the management discussion, they would like to offer 20% off the glass replacement for you.🙏🏻🙏🏻
I wrote back and refuted their claim:Please be advised that I do not accept your response that there is no defect per my particular VIN batch. Given that my car was delivered in April 2022 and with reference to the defect that was mentioned in the “behind the Glass” podcast – per the link I provided in my below email, I would highlight that Sam Fane, from “Seen through glass” and “Behind the glass” received delivery of his GT3 early this year around Feb 2023.
I would dispute that a defect realized in a later built car that was not occurring in an earlier built car, does not make sense. In Sam Fane’s case, the window was replaced under warranty. Please confirm in writing that the Porsche AG used a different window in 2022 delivered cars compared to 2023 such that there was no defect in the window that was fitted to my car, but now there is a defect appearing in 2023 delivered cars.
I still insist that there was no rock hitting my car – I am the only person that drives my car and would know of such occurrence. The defect was realized when I was cleaning my car and if there was any debris stuck to the crack of my window, it was material from my chamois, not a rock!
Any advice on who I can take this up with in Porsche AG, would be appreciated - thanks in advance
#218
Rennlist Member
3 days after delivery my rear glass cracked, no impact, no ETA for delivery from Germany.
#219
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I have not broken mine, but have seen 2 or 3 break and everytime it was someone pushing the car into a spot with a hand on the glass.
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JORGEN moller
RaceDeck Garage Floors
http://www.RaceDeck.com
All Rennlist Members Get Club Discounts on RACEDECK, the original USA made, multi-patented modular garage flooring system
22' GT3 Touring - Auratium Green / Graphite Blue interior ( CXX )
18' GT2 RS Weissach - Chalk
991.2 Carrera 4 S in Chalk
96 993 Turbo White/ red interior
997.1 911 GT2
73 - RS custom 3.6
24' GT4RS (on order)
94' 964 soon to be transformed
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dixonk (12-13-2023)
#222
#223
Just took it in today to replace the driver's side rear quarter glass and it was covered under warranty. They told me it's a $3,500 window!
Notes from the dealer:
Found left rear window cracked. Crack seems to originate from hold down post tension. Replace left rear window.
Notes from the dealer:
Found left rear window cracked. Crack seems to originate from hold down post tension. Replace left rear window.
#224
Rennlist Member
Is lightweight windshield and rear glass RS only ? I get rock chips all the time and I'm worried about breaking windshields.