PDK question
#46
Closing this out as the car is fixed. The dealership and SA were extremely helpful. Happy to share name as I’m not sure I can share in thread.
They were going to give a significant discount for the replacement to help me. However after finding out that I have Fidelity Powertrain warranty the SA worked directly with the Fidelity agent and got it covered. The transmission had to come from Germany which I agreed to pay for to expedite the shipping. The day the work was being done the transmission fell and split so had to wait again for a replacement transmission which was also expedited. I did not have to pay for shipping at all due to the delay. Anyways after 6 weeks and a $500 deductible I received a refurbished transmission with 2 year warranty on parts and unlimited miles.
I hope this thread helps anyone receiving the same errors as me + has Fidelity powertrain warranty and can get a replacement with minimal cost.
Cheers!
They were going to give a significant discount for the replacement to help me. However after finding out that I have Fidelity Powertrain warranty the SA worked directly with the Fidelity agent and got it covered. The transmission had to come from Germany which I agreed to pay for to expedite the shipping. The day the work was being done the transmission fell and split so had to wait again for a replacement transmission which was also expedited. I did not have to pay for shipping at all due to the delay. Anyways after 6 weeks and a $500 deductible I received a refurbished transmission with 2 year warranty on parts and unlimited miles.
I hope this thread helps anyone receiving the same errors as me + has Fidelity powertrain warranty and can get a replacement with minimal cost.
Cheers!
The following 4 users liked this post by Ark20:
#48
Received the PDK errors again while driving. Luckily was not far from home and was able to drive with only gears 1 and 4. Took it to the dealership and they recalibrated the PDK. Fast forward to 3 days and received the errors again!
This can’t be normal after getting a replacement transmission. I’m taking the car in tomorrow. What questions should i be asking them other than the obvious one of why this is happening.
Very disheartening and likely my last Porsche.
This can’t be normal after getting a replacement transmission. I’m taking the car in tomorrow. What questions should i be asking them other than the obvious one of why this is happening.
Very disheartening and likely my last Porsche.
The following users liked this post:
uphoto (07-30-2021)
#51
@Ark20 I may have missed it, but would you mind sharing when the failures occurred? Dates & mileage if they are known please.
Driving my PDK tonight & thinking that I may have made a mistake having bought several manuals prior... then I read this thread.
Disheartening.
Im sorry for your troubles & can only say that I find it hard to believe that your ownership experience is the norm.
Good luck,
Dan
Driving my PDK tonight & thinking that I may have made a mistake having bought several manuals prior... then I read this thread.
Disheartening.
Im sorry for your troubles & can only say that I find it hard to believe that your ownership experience is the norm.
Good luck,
Dan
#52
@Ark20 I may have missed it, but would you mind sharing when the failures occurred? Dates & mileage if they are known please.
Driving my PDK tonight & thinking that I may have made a mistake having bought several manuals prior... then I read this thread.
Disheartening.
Im sorry for your troubles & can only say that I find it hard to believe that your ownership experience is the norm.
Good luck,
Dan
Driving my PDK tonight & thinking that I may have made a mistake having bought several manuals prior... then I read this thread.
Disheartening.
Im sorry for your troubles & can only say that I find it hard to believe that your ownership experience is the norm.
Good luck,
Dan
Enjoy your car. My situation is definitely not the norm.
#53
Received the PDK errors again while driving. Luckily was not far from home and was able to drive with only gears 1 and 4. Took it to the dealership and they recalibrated the PDK. Fast forward to 3 days and received the errors again!
This can’t be normal after getting a replacement transmission. I’m taking the car in tomorrow. What questions should i be asking them other than the obvious one of why this is happening.
Very disheartening and likely my last Porsche.
This can’t be normal after getting a replacement transmission. I’m taking the car in tomorrow. What questions should i be asking them other than the obvious one of why this is happening.
Very disheartening and likely my last Porsche.
I would bring the car back and tell the service manager that you don’t want the car back until it’s fixed. This means diagnosing the issue. If they can’t figure it out, a Porsche regional trouble shooter should come. Throwing parts at the car is not the answer. I think the car should be throughly inspected at an independent Porsche shop for any damage. Pay for an alignment and see how perfect they can get it. Clearly something else is wrong and it’s been missed. I said this many posts ago. Multiple transmissions in the same car that has been owned by 3 owners just doesn’t add up. Thank goodness for your Fidelity warranty. Maybe talk to the service manager at another dealer and lay it all out on the table and see what they are going to do to solve this problem.
#54
The only Porsche I'll ever get is a manual. Sure the PDK is faster but regardless of what they say, it is not bullet proof and seems to me it is almost time for the earlier ones to start having problems. Hate to see those having it gone haywire and out of warranty.
#55
Funny you say that since quite a few manual transmissions have been replaced because of failing to activate the backup light.
#56
#57
I had alignment done after installing new tires at an Indy. They couldn’t get it perfect (it veers to right but very slightly) He thought that it was probably because of user error when springs were installed. He wanted to remove the springs and redo but i had to schedule for another day and then had to cancel because of PDK. The dealership did a alignment after the new PDK. Their notes state since car is lowered they had to do an alignment based of if car had PASM.
#58
Someone once had a sidewall bulge on a Michelin. Better avoid Michelins!
#59
I had alignment done after installing new tires at an Indy. They couldn’t get it perfect (it veers to right but very slightly) He thought that it was probably because of user error when springs were installed. He wanted to remove the springs and redo but i had to schedule for another day and then had to cancel because of PDK. The dealership did a alignment after the new PDK. Their notes state since car is lowered they had to do an alignment based of if car had PASM.
There is a guy with YT channel in Minnesota that bought a 996 project car that needed a new transmission because one had failed. They got another one and installed it and guess what? Failed again. Now how can that be if there is not a major issue elsewhere. I wonder what would happen if Porsche quantifies some damage to the car and looks back on the dollars spent for a problem that is not a true warranty issue.