mymac

The dealership said they have to be able to duplicate the squeak to confirm. Then the labor to remove the fuel tank and replace the insulators would be major. Then they would see if Fidelity would pay. I've moved on from the squeak.

Jay-S

My 991.2 is at the dealership now for this issue. Same symptoms as discussed above and after the ride-along, the foreman pointed to the fuel tank pads as the suspected culprit.

mymac

Jay-S, is your car under warranty? Let us know the results.

Jay-S

It is under warranty. I know the service department is backed up and my car is in for a couple of things, so it'll probably be a couple weeks of driving their Macan Once I get my car back, I'll provide an update.

Ryan991.1

Alright team, going to tackle this one myself. Just ordered the 2 pads (991-572-529-00) from Gaudin. Total was $47 including shipping. Should arrive by Nov 1. I’ll debrief once complete. The one thing I don’t quite understand is what is supposed to keep the pads in place? Just the pressure of a full fuel tank plus the cradle? Or, is there supposed to be some adhesive on the pads? If not, should I consider using some adhesive?

Joec500

The OEM pads have a sticky back, the issue is the adhesive wears off and they slide off. I didn't bother with the oem pads, as they appeared SUPER thin. I ended getting random thick foam from Home Depot that had both sticky back and much thicker so the tank would squish the foam so it would be super secure.

Ryan991.1

Thanks! Any chance you have any pics from when you did this? Or, any guidance for tear down/access/install that might be helpful?

mymac

Ryan991.1, keep us posted on your venture

mymac

So Ryan, any word on your project??

deaconjag

I have a CPO 2013 Boxster S. Had it in to the dealer for a once over before CPO expires later this month. SA notified me of fuel tank out of position issue discussed in this thread. I mentioned the ATI referenced in this thread and he said Porsche NA has told dealers this is not a CPO item BUT it is a new car warranty issue. Said it involved 6 hours of labor to remove the fuel tank, clean the area and replace pads. I intend to contact Porsche NA and NHTSA to file a complaint for a safety item.

koala

Oh word, we love NHTSA petitions around here.

Jay-S

On the ride-along back in October, the service tech/foreman heard the squeak/click but the car was later returned to me without a fix. It seemed like one of the reasons is that this issue is apparently a 991.1 only issue, so I don't think they thought my car could be affected in that way. Due to loaners being in short supply, I had to wait awhile to get it back in. This time, they got the car on a lift and confirmed the foam insulation near the fuel tank was incorrectly installed. So it's now fixed and the work was done under warranty. No detail was provided on what the cost would have been, but reading the description of the work done (removal of the fuel tank, etc), it was a lot of work.

Ryan991.1

Hi all. Sorry for taking a long tome to get back to you, but I did end up doing this myself. As i stated above, I ordered the foam from gaudin. As a Marine, I have access to auto hobby shops on base. There is no way I would have been able to do this without a lift. It’s very difficult to reach the places where you need to place the foam. I had to use a 2.5 ft long screw driver to wedge the foam into place. It’s also very tight. Even after you remove the fuel cradle and with very little fuel, the tank doesn’t move a whole lot. In sum, it took me about 1.5 hours. Most importantly, the squeek is gone!! If you have the time, the foam, and access to a lift this is indeed a DIY.

barncobob

SEMPER FIx,,sorry I couldnt help myself,,Navy Squid

Joec500

Yup same experience here. Also any foam with an adhesive backing will work. Since it's not in the engine compartment I am not as concerned with heat/fire using a non fire retardant foam.