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Soul 200 cell cats for 991.2 GTS

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Old 06-24-2018, 07:20 PM
  #31  
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Originally Posted by PTS-BRG
Soul: I dont want to rain on your comments, but I feel compelled to reply.

I would bet my last dollar that there are others, perhaps many others, who have not commented here who have the same issues..

At the end of the day you guys are tops in my opinion as far as being available to troubleshoot and offer to compensate. Thats enough for me.
Your last dollar would be safe. That same dollar could be bet that this does not happen with Akrapovic. Yes Akra is twice the price, for good reason. They fit like a glove first time, no excuses.
It's good that companies like SOUL offer a budget option. As with all budget options there come little niggly issues. Some people are good with that. I'm not that guy. I always will pay more, not to have these issues.
The thing is with that, if I have paid more, they better bloody deliver first go without excuse. Or you would be reading about it. But there are no such threads about poorly fitting Akras.

It's age old and still has never changed. You only get what you pay for.
Old 06-25-2018, 02:46 PM
  #32  
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Originally Posted by PTS-BRG
Soul: I dont want to rain on your comments, but I feel compelled to reply.

You have made/sold 4 dozen of these and in this thread alone you have 4 people making the same complaint. Thats 10% of production and thats just on one thread, in one forum for one group of owners. I would bet my last dollar that there are others, perhaps many others, who have not commented here who have the same issues.. This is a fabrication problem.

To lay the blame on the heat warpage is possible, but why hasn't the heat affected the passenger side cat? Always the drivers side. And to be honest, if the cat is assembled on a jig and allowed to cool, it cant really warp because the jig should keep it stationary until its cool and at that point its fixed.

Finally, to lay the blame on the new fabricator is also convenient but, we have guys on this thread that have installed them this month with the latest production batch (me), two months ago and even 6-12 months ago. These have been in production since July of 2017, so how new is the fabricator when it spans across the entire production range?

At the end of the day you guys are tops in my opinion as far as being available to troubleshoot and offer to compensate. Thats enough for me. I just think your position should have been "look, we understand that some of the cats are having fitment issues and we will immediately look into the issues and correct them". Thats it. Product is excellent and speaks for itself, man up and just correct the issue and move on.
No worries, all your points are valid. I tend to extrapolate by habit in the interest of transparency. This is definitely a problem and we take it very seriously. I alluded to the number as we are just now finding out the scale and scope of the situation and we are moving on a plan to evaluate and address it. Experience of the fabricators aside, we need to ensure that there is no way they can leave without fitting vehicles, and that is the current mission. I'll be sure to keep everyone updated, and if anyone is having issues or concerns no matter how small, we always want to hear about it and we need to hear about it so we can know how to improve!
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Old 06-25-2018, 03:03 PM
  #33  
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Originally Posted by Soul Performance
No worries, all your points are valid. I tend to extrapolate by habit in the interest of transparency. This is definitely a problem and we take it very seriously. I alluded to the number as we are just now finding out the scale and scope of the situation and we are moving on a plan to evaluate and address it. Experience of the fabricators aside, we need to ensure that there is no way they can leave without fitting vehicles, and that is the current mission. I'll be sure to keep everyone updated, and if anyone is having issues or concerns no matter how small, we always want to hear about it and we need to hear about it so we can know how to improve!
Its refreshing to see a company publicly acknowledge and address a problem head on instead of side stepping it!
Old 06-25-2018, 06:03 PM
  #34  
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Originally Posted by ///M3THOD
Its refreshing to see a company publicly acknowledge and address a problem head on instead of side stepping it!
Agreed!
Old 06-25-2018, 09:22 PM
  #35  
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Thats how ya handle it Soul
Old 06-26-2018, 10:58 AM
  #36  
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As soon as someone install 200cell sport cats can the Porsche Diagnosis tool recognise it?.

I am referring to the electronic tool and not the Porsche engineer who will see obviously the after market cats.

To make it more straight forward. If I install the sport cats do I have a risk to loose my Porsche warranty as it is going to be identified from the diagnosis tool?
Old 06-26-2018, 11:21 AM
  #37  
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Very impressed with the customer service in this thread
Old 06-26-2018, 11:25 AM
  #38  
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Originally Posted by nilaz
As soon as someone install 200cell sport cats can the Porsche Diagnosis tool recognise it?.

I am referring to the electronic tool and not the Porsche engineer who will see obviously the after market cats.

To make it more straight forward. If I install the sport cats do I have a risk to loose my Porsche warranty as it is going to be identified from the diagnosis tool?
the 200 cell cats do not throw codes, so you should be fine. The lambda sensors are picking up voltage within their acceptable range of tolerance so the car just adjusts trims slightly.

Voiding warranty for any downstream exhaust mods from the turbo is extremely unlikley. The only event I could think that would do that would be a cat failure or a decrease to the diameter of the exhaust path.
Old 06-28-2018, 03:01 PM
  #39  
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Originally Posted by ///M3THOD
the 200 cell cats do not throw codes, so you should be fine. The lambda sensors are picking up voltage within their acceptable range of tolerance so the car just adjusts trims slightly.

Voiding warranty for any downstream exhaust mods from the turbo is extremely unlikley. The only event I could think that would do that would be a cat failure or a decrease to the diameter of the exhaust path.
Talk with my engineer at Porsche dealer and he kindly ask me not to install any cats as the car is brand new and under warranty.
Very kindly explain me that for a brand new car is not a good idea to install any after market tunning that might be recognised from the diagnosis tool in case of amy failure and warranty claims.

He suggested to enjoy the car and consider any updates/upgrades free of mind after warranty expiration.
Old 06-28-2018, 03:24 PM
  #40  
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Originally Posted by nilaz
Talk with my engineer at Porsche dealer and he kindly ask me not to install any cats as the car is brand new and under warranty.
Very kindly explain me that for a brand new car is not a good idea to install any after market tunning that might be recognised from the diagnosis tool in case of amy failure and warranty claims.

He suggested to enjoy the car and consider any updates/upgrades free of mind after warranty expiration.
They have to prove that any failure was caused by the mods.

Its your call my man. You know the risks and the rewards, everyone has to make their own educated decision.
Old 06-28-2018, 03:35 PM
  #41  
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Originally Posted by ///M3THOD
They have to prove that any failure was caused by the mods.

Its your call my man. You know the risks and the rewards, everyone has to make their own educated decision.
This is exactly what he told me. They have to prove that any failure is due to any modification.
He told me if you are willing to deal with this situation to rely on PAG for an investigation and analysis go forward. If you prefer to have the upper hand during warranty period do not go.

In any case I believe as soon as I get the car and be used to it after a few months I will proceed with some mods (Cobb+cats).
Old 06-28-2018, 03:44 PM
  #42  
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Originally Posted by nilaz
Talk with my engineer at Porsche dealer and he kindly ask me not to install any cats as the car is brand new and under warranty.
Very kindly explain me that for a brand new car is not a good idea to install any after market tunning that might be recognised from the diagnosis tool in case of amy failure and warranty claims.

He suggested to enjoy the car and consider any updates/upgrades free of mind after warranty expiration.
Porsche standard factory warranty on a new car is 2 years (here at least). But when, or actually before, that expires you still have the option to renew your Porsche approved warranty with one or two years. And you can keep doing that so it doesn’t expire. That will mean no modding whatsoever.
Old 09-29-2018, 01:23 PM
  #43  
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Originally Posted by Soul Performance
No worries, all your points are valid. I tend to extrapolate by habit in the interest of transparency. This is definitely a problem and we take it very seriously. I alluded to the number as we are just now finding out the scale and scope of the situation and we are moving on a plan to evaluate and address it. Experience of the fabricators aside, we need to ensure that there is no way they can leave without fitting vehicles, and that is the current mission. I'll be sure to keep everyone updated, and if anyone is having issues or concerns no matter how small, we always want to hear about it and we need to hear about it so we can know how to improve!
I am wondering if this fitment issue has been corrected since I am looking at having hi-flow cats installed on my car at the dealer when it arrives. Soul cats are at the top of my list but if the dealer has a fitment problem it will either cost me a lot more money to install them or they will not be able to and I will have to look for another shop.
Old 09-29-2018, 02:31 PM
  #44  
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Originally Posted by Bob Z.
I am wondering if this fitment issue has been corrected since I am looking at having hi-flow cats installed on my car at the dealer when it arrives. Soul cats are at the top of my list but if the dealer has a fitment problem it will either cost me a lot more money to install them or they will not be able to and I will have to look for another shop.
+1 - will most likely install the Soul cats and want to make sure I'm getting the updated version with no fitment issues.
Old 09-29-2018, 07:37 PM
  #45  
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Originally Posted by Bob Z.
I am wondering if this fitment issue has been corrected since I am looking at having hi-flow cats installed on my car at the dealer when it arrives. Soul cats are at the top of my list but if the dealer has a fitment problem it will either cost me a lot more money to install them or they will not be able to and I will have to look for another shop.
Hey Bob! We have since updated the design to add more depth for the pipes to mate with the muffler, updated the fixture with more mounting points, tested and retested with factory components, we are using heat sinks over the piping during the welding process to eliminate any movement / distortion of the pipes due to heat, and finally checking the components over after fabrication with gauges to ensure strict tolerances. Have no worries, and as always if you have any questions or complications we will always make it right as customer service is our number one priority.


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