eBay buyer protection
07-14-2011, 12:22 PM
#1
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eBay buyer protection
(yeah right...AKA the 928 ebay venting thread)
I bought what looked like a "NEW OLD STOCK" AC hose to fix the AC on white car...
I bought what looked like a "NEW OLD STOCK" AC hose to fix the AC on white car...
Originally Posted by PorKen
Cosmoline is not sprayed on A/C parts, unless it was applied to the car.
The yellow zinc plating is worn in spots, and rusted in others, especially at the ends.
The 'factory caps' are vacuum hose blockoff caps.
There was one inside the hose covered with dirty oil.
The yellow zinc plating is worn in spots, and rusted in others, especially at the ends.
The 'factory caps' are vacuum hose blockoff caps.
There was one inside the hose covered with dirty oil.
Originally Posted by dante100
NEW OLD STOCK /SEALED ENDS
Not only was the hose new ,it came with sealed ends ,the oil (which is also in therefridgerate) is a preserevative that comes fron the factory ,the zinc ,does not last long in stock ,in fact this hose is nearly impossible to find .The hose you received ,also has the factory part# right on it. These come from Stuggart ,Germany with the cosmolene ,(as a protective rust inhibitor) The photo provided with the auction is the item you received ,with sealed caps on the ends ,The ZINC as is seen in the photograph is bright and fresh?
Or are you not capable of cleaning and preping this item for installation?
Not only was the hose new ,it came with sealed ends ,the oil (which is also in therefridgerate) is a preserevative that comes fron the factory ,the zinc ,does not last long in stock ,in fact this hose is nearly impossible to find .The hose you received ,also has the factory part# right on it. These come from Stuggart ,Germany with the cosmolene ,(as a protective rust inhibitor) The photo provided with the auction is the item you received ,with sealed caps on the ends ,The ZINC as is seen in the photograph is bright and fresh?
Or are you not capable of cleaning and preping this item for installation?
07-14-2011, 12:31 PM
#3
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Sold!
07-14-2011, 12:37 PM
#5
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Usually, I've had good luck emailing the seller when there's been a problem.
This fellow figured that 'no returns' covered everything...and eBay agreed. (grrrr...there goes your 100% feedback, Mr. Man)
This fellow figured that 'no returns' covered everything...and eBay agreed. (grrrr...there goes your 100% feedback, Mr. Man)
07-14-2011, 12:57 PM
#7
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PayPal, yes. I've recovered money before through PP.
Unfortunately, nowadays, PayPal resolution = Ebay resolution.
Unfortunately, nowadays, PayPal resolution = Ebay resolution.
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07-14-2011, 01:45 PM
#9
Race Car
07-14-2011, 01:47 PM
#10
Race Car
But seriously, get on Ebay chat on help and tell them what is going on and that you are considering leaving Ebay. They will suddenly make it right...even after the fact-and as others said, go to PayPal-even if they are part of Ebay. It's worked for me before.
Michael
07-14-2011, 03:00 PM
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I went through ebay buyer protection on a chevy rear end I bought that was supposed to be limited slip but when I got it was "open". I contacted seller, he said he had a ls rear he'd ship me and send a call tag for the open one. He then disappeared, I never saw the replacement or call tag. It took months (not days like stated) but ebay buyer protection made it all "right" and refunded me my full purchase price plus shipping. I had to provide a very good description of what was represented and received, and what was stated by seller, to get the ball rolling.
07-14-2011, 03:07 PM
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Ken,
The same guy was selling a leather center console, however in his pictures you could not see the stitching. I sent a very polite question asking him about the stitching and perhaps better pictures.
He sent back a rant about how could he be a liar and how dare I question his statement about the leather. He did take extra photographs which showed the stitching but also increased the price to reflect his time in unwrapping the console and taking new pictures.
With an attitude like that I decided not to buy from him - looks like I got that right.
Roger
"I have been asked to add pictures showing the stitching as if there would be a reason to lie this is leather??? I hope the new pictures added clears this up! once and for ALL!"
"There's your proof of stitching , the revised price reflects the time to unpack and photograph ,and repack this item."
The same guy was selling a leather center console, however in his pictures you could not see the stitching. I sent a very polite question asking him about the stitching and perhaps better pictures.
He sent back a rant about how could he be a liar and how dare I question his statement about the leather. He did take extra photographs which showed the stitching but also increased the price to reflect his time in unwrapping the console and taking new pictures.
With an attitude like that I decided not to buy from him - looks like I got that right.
Roger
"I have been asked to add pictures showing the stitching as if there would be a reason to lie this is leather??? I hope the new pictures added clears this up! once and for ALL!"
"There's your proof of stitching , the revised price reflects the time to unpack and photograph ,and repack this item."
__________________
Does it have the "Do It Yourself" manual transmission, or the superior "Fully Equipped by Porsche" Automatic Transmission?
George Layton March 2014
928 Owners are ".....a secret sect of quietly assured Porsche pragmatists who in near anonymity appreciate the prodigious, easy going prowess of the 928."
Does it have the "Do It Yourself" manual transmission, or the superior "Fully Equipped by Porsche" Automatic Transmission?
George Layton March 2014928 Owners are ".....a secret sect of quietly assured Porsche pragmatists who in near anonymity appreciate the prodigious, easy going prowess of the 928."
Last edited by ROG100; 07-14-2011 at 09:59 PM.
07-14-2011, 03:12 PM
#13
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'Buyer protection' deciders must get up early.
4:34 am
5:32 am
4:34 am
Originally Posted by eBay
The seller has asked eBay Customer Support to review this case and make a final decision.
We'll review the case details, such as messages sent in the Resolutions Center about this case and other emails sent through eBay between you and the seller. If we have questions, we'll get in touch with you. We'll get back to you within 72 hours.
We'll review the case details, such as messages sent in the Resolutions Center about this case and other emails sent through eBay between you and the seller. If we have questions, we'll get in touch with you. We'll get back to you within 72 hours.
Originally Posted by eBay
eBay Customer Support has reviewed the case and made a final decision.
We've considered the case carefully and decided not to issue you a refund.
We're sorry this didn't work out.
We've considered the case carefully and decided not to issue you a refund.
We're sorry this didn't work out.
07-14-2011, 03:17 PM
#14
id still fight it. i dont see how he has a leg to stand on. i would not give up Ken. if was thru pay pal, on a bank account or credit card. i would get the payment stopped. ASAP. that will get their attention.
07-14-2011, 04:12 PM
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Wow, that is lame. Make sure you post detalis about the seller and point him to this thread so he knows other 928 owners are not going to buy from him due to lack of trust and misinformation. What a PITA.