Stop Sale on 718 GTS, Spyder & GT4
06-30-2021 | 08:08 AM
#2236
Instructor
Joined: Jun 2007
Posts: 152
Likes: 73
From: Novi, MI
Was supposed to pick her up last month but now its late august. She got her new engine already. Stuck in Jacksonville and I have heard that the long term storage cars are kept in a better area. Headed to Atlanta soon, at least there it can be stored away from the elements. Looking forward to meeting her!
Thanks.
07-01-2021 | 10:50 AM
#2237
Instructor
Joined: Mar 2021
Posts: 189
Likes: 192
From: Jacksonville, Fl
I spoke to an exec at PCNA today. His responses to my questions, if true, may give all you constructors of delivery guesstimating tools some food for thought.
I paraphrase for clarity:
Q: Where am I on the list? A: #73. (my production date was early February)
Q: Who decided the list priorities? A: Germany.
Q: Have any engines been delivered for installation in undelivered vehicles? A: Not yet, but they are coming next month (July)
Q: How are the engines being sourced; extra production or robbing current production? A: Extra production.
Q. Why the delay since the last date communicated? A: Chip shortages . (Kinda expected that response didn't we?)
Q. Anything else? A: Logistics taking longer to organize to get right engines for right vehicle. (Apparently the GT4 and Spyder are more problematic)
Q Why can't you give customers a schedule? A: Sorry for the delay, but we plan to do that next week (!!!)
Q. How come I seem to know more than my SA? A: We want to fix that and will be feeding Dealerships more and regular information updates starting next week ( I made my SA pinky-swear to update me weekly on that basis)
Q. Will I get my GTS in time to show it off to my friends at Monterey Car week? A: Probably not, sorry.
I'm sticking with this to the bitter end, but the dealer better have plans to fill my new GTS with swag or things are gonna get ugly.
I paraphrase for clarity:
Q: Where am I on the list? A: #73. (my production date was early February)
Q: Who decided the list priorities? A: Germany.
Q: Have any engines been delivered for installation in undelivered vehicles? A: Not yet, but they are coming next month (July)
Q: How are the engines being sourced; extra production or robbing current production? A: Extra production.
Q. Why the delay since the last date communicated? A: Chip shortages . (Kinda expected that response didn't we?)
Q. Anything else? A: Logistics taking longer to organize to get right engines for right vehicle. (Apparently the GT4 and Spyder are more problematic)
Q Why can't you give customers a schedule? A: Sorry for the delay, but we plan to do that next week (!!!)
Q. How come I seem to know more than my SA? A: We want to fix that and will be feeding Dealerships more and regular information updates starting next week ( I made my SA pinky-swear to update me weekly on that basis)
Q. Will I get my GTS in time to show it off to my friends at Monterey Car week? A: Probably not, sorry.
I'm sticking with this to the bitter end, but the dealer better have plans to fill my new GTS with swag or things are gonna get ugly.
Its now Thursday and I have not seen any communication about the “schedule” you mentioned above. Have you received anymore communication?
07-01-2021 | 11:39 AM
#2238
Rennlist Member
Joined: May 2014
Posts: 1,565
Likes: 1,762
From: Seattle
Nothing yet. The two other formal communications arrived early Saturday morning for me so perhaps that is their pattern. Let’s hope we hear something soon although I fear it won’t be great news given the lack of momentum so far and it is already July.
07-01-2021 | 12:02 PM
#2239
Rennlist Member
Joined: May 2016
Posts: 4,950
Likes: 5,627
From: Canada
They can't even deliver the rod repair kit on time. I know a guy who's 12 days past his "delivery date" for that kit. I am also expecting more delays, unfortunately and am putting little stock into my "engine delivery date". Hope you guys get some news soon, perhaps it is time to email that fellow early on in thread, who's name is on the compensation email.
07-01-2021 | 12:18 PM
#2240
Race Director
Joined: May 2015
Posts: 13,162
Likes: 3,886
Last edited by Archimedes; 07-01-2021 at 12:20 PM.
07-01-2021 | 12:41 PM
#2241
Advanced
Joined: Dec 2012
Posts: 81
Likes: 172
From: Scotland
They’ve had my conrods and full rebuild kit for over a week now and not started the repair, now ignoring my “hurry ups”, no urgency to please the likes of us when there’s Macans to be sold and other regular business!
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UncleDude (07-01-2021)
07-01-2021 | 12:49 PM
#2242
Racer
Joined: Aug 2017
Posts: 340
Likes: 189
When my Spyder was ready this week and went for a talk with the engineer yesterday he was already doing his 2nd car and a third was waiting in the showroom. 8 days per car if all parts are in.
07-01-2021 | 01:01 PM
#2243
Instructor
Joined: Mar 2021
Posts: 189
Likes: 192
From: Jacksonville, Fl
They can't even deliver the rod repair kit on time. I know a guy who's 12 days past his "delivery date" for that kit. I am also expecting more delays, unfortunately and am putting little stock into my "engine delivery date". Hope you guys get some news soon, perhaps it is time to email that fellow early on in thread, who's name is on the compensation email.
07-01-2021 | 01:51 PM
#2244
Advanced
Joined: Dec 2012
Posts: 81
Likes: 172
From: Scotland
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07-01-2021 | 01:58 PM
#2245
Thread Starter
Racer
Joined: Dec 2010
Posts: 299
Likes: 247
I've been quiet here lately but still reading posts every day. Fingers crossed for those who are hanging in there, but this period of separation since deciding to cancel my order has been refreshing. I'm on a wait list again, but I can't honestly say I'd jump on it if my SA called with an allocation. After 3-1/2 months this feels like a slow-motion train wreck, and it's still in progress. These various issues may have no bearing on future orders or production, but surely affected my view of the brand as a well-managed and customer-centric company.
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07-01-2021 | 02:13 PM
#2246
Rennlist Member
Joined: Dec 2020
Posts: 1,869
Likes: 1,507
From: Franklin, TN. USA
I Likeeeeeeeeeeee
Terry
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07-01-2021 | 02:53 PM
#2249
Rennlist Member
Joined: Jun 2020
Posts: 2,777
Likes: 1,806
^^^^That looks awesome. Once you get your car back, you'll forget about this set back. The car will bring so many miles of smiles!
Guards Red was our first configured option and you spec'd it very close to how I did except you have LWBS and I had 18 ways and you have standard steering wheel and painted interior trim. I have leather and carbon fiber trim but love the matching red calipers, red seat belts, red stitching, red gauges and red chrono. Exactly how our original build was (until we switched to PTS.) Glad to actually see someone do all of the red bits. It looks fantastic!
Guards Red was our first configured option and you spec'd it very close to how I did except you have LWBS and I had 18 ways and you have standard steering wheel and painted interior trim. I have leather and carbon fiber trim but love the matching red calipers, red seat belts, red stitching, red gauges and red chrono. Exactly how our original build was (until we switched to PTS.) Glad to actually see someone do all of the red bits. It looks fantastic!
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07-01-2021 | 03:44 PM
#2250
Advanced
Joined: Dec 2012
Posts: 81
Likes: 172
From: Scotland
^^^^That looks awesome. Once you get your car back, you'll forget about this set back. The car will bring so many miles of smiles!
Guards Red was our first configured option and you spec'd it very close to how I did except you have LWBS and I had 18 ways and you have standard steering wheel and painted interior trim. I have leather and carbon fiber trim but love the matching red calipers, red seat belts, red stitching, red gauges and red chrono. Exactly how our original build was (until we switched to PTS.) Glad to actually see someone do all of the red bits. It looks fantastic!
Guards Red was our first configured option and you spec'd it very close to how I did except you have LWBS and I had 18 ways and you have standard steering wheel and painted interior trim. I have leather and carbon fiber trim but love the matching red calipers, red seat belts, red stitching, red gauges and red chrono. Exactly how our original build was (until we switched to PTS.) Glad to actually see someone do all of the red bits. It looks fantastic!
will keep you informed of the build progress over the next week or two and hopefully a happy ending coming soon!
thanks again
Johny