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PTS issue on Spyder build

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Old 08-13-2020, 07:53 PM
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bbs993tt
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Default PTS issue on Spyder build

So, my PTS build is V215 as of July 22. I'm not even sure what that really means but one of the confirmed options was the interior trim painted in the same exterior PTS color. Just now, I get an email through my SA from an "order mgmt specialist" at PCNA saying that due to an error in the configurator, they can't fulfill this option.

I've never ordered a PTS car before so have zero experience with this kind of stuff. I also wanted the backs of the roll hoops in the PTS color too but they say that can't be done right now but should be available later. These are probably my two most desired options. I'm in no hurry so right now, I'm thinking of pulling my order and waiting for these options to become available. Any suggestions? Does anyone know if these options became available on earlier PTS cars like the 981? Thanks in advance.
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Old 08-13-2020, 08:02 PM
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Larry Cable
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Originally Posted by bbs993tt
So, my PTS build is V215 as of July 22. I'm not even sure what that really means but one of the confirmed options was the interior trim painted in the same exterior PTS color. Just now, I get an email through my SA from an "order mgmt specialist" at PCNA saying that due to an error in the configurator, they can't fulfill this option.

I've never ordered a PTS car before so have zero experience with this kind of stuff. I also wanted the backs of the roll hoops in the PTS color too but they say that can't be done right now but should be available later. These are probably my two most desired options. I'm in no hurry so right now, I'm thinking of pulling my order and waiting for these options to become available. Any suggestions? Does anyone know if these options became available on earlier PTS cars like the 981? Thanks in advance.
I believe that V215 means that PAG have received and also (I am not 100% on this) "approved" the order as submitted. (note that V250 is when your build locks - no changes permitted after that)

Let me share my interactions with PCNA "Exclusiv" on these issues (as I am also a PTS Spyder allocation)

I asked Exclusiv directly if when requesting PTS, if as with the std color schemes, the interior was also painted to the exterior, they responded: "You asked about the interior trim. Yes, even with PTS, it will come painted in the exterior color. So, you should be covered with that. "

I also asked them about painting the supplemental roll bars to the PTS exterior I was told: "Also, I received some feedback from PAG regarding our request for the roll bars. Unfortunately, the they let me know that the rolls bars painted in PTS are still under evaluation with the supplier, and that it is unknown at this point if it will be approved in time for a December allocation. They do not believe that it will be. I just wanted you to be aware of this."

I have since delayed my build to January to see if this will enable me to get the supplemental bars painted (it may not)

If you want, you should request your dealer SA, to request your PCNA regional manager to move your allocation's build date to Dec/Jan (or beyond) in order to potentially accommodate approval of rollbar PTS

you should also have your SA talk directly with your regional PCNA Exclusiv manager to confirm my understanding that the interior trim will also be painted to ext PTS... please LMK if you hear back differently!

- Larry
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Old 08-13-2020, 08:13 PM
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JPMD
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Sorry you are having problems with your build.

What is interesting is that interior trim pieces painted exterior color is standard default for the Spyder so thus it really should not be an option.
Do you know what it would be replaced with?

With respect to V215 how I understand it the build is currently locked with respect to exterior color and any additional colored options. Colored options for PTS need to be done through CXX at least that's what I was told for 718 Spyder. Not sure about 981 but this was the case for my 991.2 touring. This needs to be "approved" prior to the V215. The remainder of the build is still not locked at V215 only color and other painted surfaces/parts. This is probably why the roll hoops are now of the build they would have needed to be approved and added by CXX which is now needs to equal or exceed $3000.00
Old 08-13-2020, 08:20 PM
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Larry Cable
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Originally Posted by JPMD
Sorry you are having problems with your build.

What is interesting is that interior trim pieces painted exterior color is standard default for the Spyder so thus it really should not be an option.
Do you know what it would be replaced with?
my understanding also as per PCNA Exclusiv...

Originally Posted by JPMD
With respect to V215 how I understand it the build is currently locked with respect to exterior color and any additional colored options. Colored options for PTS need to be done through CXX at least that's what I was told for 718 Spyder. Not sure about 981 but this was the case for my 991.2 touring. This needs to be "approved" prior to the V215. The remainder of the build is still not locked at V215 only color and other painted surfaces/parts. This is probably why the roll hoops are now of the build they would have needed to be approved and added by CXX which is now needs to equal or exceed $3000.00
its true that the painted roll hoops are a CXX item, but as per PCNA Exclusiv, PTS of them is undergoing supplier approval process and is unlikely to complete in time for Dec builds...
Old 08-13-2020, 08:36 PM
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halfmonkey
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Originally Posted by bbs993tt
So, my PTS build is V215 as of July 22. I'm not even sure what that really means but one of the confirmed options was the interior trim painted in the same exterior PTS color. Just now, I get an email through my SA from an "order mgmt specialist" at PCNA saying that due to an error in the configurator, they can't fulfill this option.

I've never ordered a PTS car before so have zero experience with this kind of stuff. I also wanted the backs of the roll hoops in the PTS color too but they say that can't be done right now but should be available later. These are probably my two most desired options. I'm in no hurry so right now, I'm thinking of pulling my order and waiting for these options to become available. Any suggestions? Does anyone know if these options became available on earlier PTS cars like the 981? Thanks in advance.
As I understand it, V215 means that your PTS color request has been approved and is locked with no changes. I thought this also meant that any color items related to the PTS color are also locked too. Not 100% sure on this but that is my understanding.

As far as your trim and roll hoops being painted, you might be out of luck if in fact the V215 locks you out making any changes to those items since they're to be painted in your PTS color. I would have thought though that those would be CXX items in which case, your build would have needed to be a December allocation. You will need to ask your SA about the trim and roll hoops and maybe move to a December allocation.

Unfortunately, if you do that you will abandon your current build. Hopefully, it isn't a crazy color and a crazy build and the dealer can easily sell. If not, they may give you a hard time about switching. Good luck.
Old 08-13-2020, 08:51 PM
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For the PTS 981 Spyder Painted Interior trim was a CXX option... can’t remember the price but it was 1-2k. I did it for mine... including Painted PCM surround. Also did the rollbars and headlamp washers but that wasn’t extra due to PTS like it is now. 981 Spyder in PTS was a bargain!
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Old 08-13-2020, 09:00 PM
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Originally Posted by halfmonkey
As I understand it, V215 means that your PTS color request has been approved and is locked with no changes. I thought this also meant that any color items related to the PTS color are also locked too. Not 100% sure on this but that is my understanding.

As far as your trim and roll hoops being painted, you might be out of luck if in fact the V215 locks you out making any changes to those items since they're to be painted in your PTS color. I would have thought though that those would be CXX items in which case, your build would have needed to be a December allocation. You will need to ask your SA about the trim and roll hoops and maybe move to a December allocation.

Unfortunately, if you do that you will abandon your current build. Hopefully, it isn't a crazy color and a crazy build and the dealer can easily sell. If not, they may give you a hard time about switching. Good luck.
that is *not* correct, his SA can request the PCNA regional manager to move his current allocation's build date back, I have done this twice now, Sept->Dec, Dec-> Jan...

but it does depend on there being open PTS build slots in the desired month
Old 08-13-2020, 09:02 PM
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Originally Posted by Larry Cable
that is *not* correct, his SA can request the PCNA regional manager to move his current allocation's build date back, I have done this twice now, Sept->Dec, Dec-> Jan...
I stand corrected.
Old 08-13-2020, 09:04 PM
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JPMD
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Good info here
See if you can salvage this build

Old 08-13-2020, 09:11 PM
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Larry Cable
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Originally Posted by bbs993tt
So, my PTS build is V215 as of July 22. I'm not even sure what that really means but one of the confirmed options was the interior trim painted in the same exterior PTS color. Just now, I get an email through my SA from an "order mgmt specialist" at PCNA saying that due to an error in the configurator, they can't fulfill this option.

I've never ordered a PTS car before so have zero experience with this kind of stuff. I also wanted the backs of the roll hoops in the PTS color too but they say that can't be done right now but should be available later. These are probably my two most desired options. I'm in no hurry so right now, I'm thinking of pulling my order and waiting for these options to become available. Any suggestions? Does anyone know if these options became available on earlier PTS cars like the 981? Thanks in advance.
I'd recommend the following:

1) have your SA confirm with PCNA Exclusiv that PTS includes interior trim painting also (that's what Exclusiv told me)

2) if you want the chance of getting the roll bars painted, ask your SA to request the regional manager to move your allocation to at least Jan '21 ... and leave the CXX request intact

don't take any guff from your SA who is probably dreaming of his next commission check from all the Macans' he is selling off of the lot at the weekends
Old 08-13-2020, 10:09 PM
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Every other car the painted interior trim was not available with PTS or available only via CXX. This was true for all painted options with PTS. I was surprised to see it on the configurator and I am presuming PAG got wise and realized the logistics in it. My guess is that, if you get it, it will be CXX and at CXX price. Note that the configurator says you can’t rely on the configurator.

Porsche should really just hire me to proof the configurator. I did it on GT3 for funzies and emailed corrections and they actually fixed it. Lol.

Last edited by evilfij; 08-13-2020 at 10:18 PM.
Old 08-13-2020, 10:44 PM
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Larry Cable
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Originally Posted by evilfij
Every other car the painted interior trim was not available with PTS or available only via CXX. This was true for all painted options with PTS. I was surprised to see it on the configurator and I am presuming PAG got wise and realized the logistics in it. My guess is that, if you get it, it will be CXX and at CXX price. Note that the configurator says you can’t rely on the configurator.

Porsche should really just hire me to proof the configurator. I did it on GT3 for funzies and emailed corrections and they actually fixed it. Lol.
While I concur with the above this is not what was communicated to me by PCNA exclusive mgr
Old 08-13-2020, 11:16 PM
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Originally Posted by Larry Cable
I'd recommend the following:

1) have your SA confirm with PCNA Exclusiv that PTS includes interior trim painting also (that's what Exclusiv told me)

2) if you want the chance of getting the roll bars painted, ask your SA to request the regional manager to move your allocation to at least Jan '21 ... and leave the CXX request intact

don't take any guff from your SA who is probably dreaming of his next commission check from all the Macans' he is selling off of the lot at the weekends
I haven't heard anything about PTS and CXX options being available in January. Do you know something we don't know?

Care to share why you jumped Sept to Dec and then to Jan?
Old 08-13-2020, 11:17 PM
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Originally Posted by Larry Cable
While I concur with the above this is not what was communicated to me by PCNA exclusive mgr
I hear you. And I hope it sticks and painted parts are available with PTS, just sharing what I know. I don’t know if it did it before, but painted interior trim comes up as a conflict with PTS on GT4.

Last edited by evilfij; 08-13-2020 at 11:26 PM.
Old 08-14-2020, 12:39 AM
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Originally Posted by halfmonkey
I haven't heard anything about PTS and CXX options being available in January. Do you know something we don't know?

Care to share why you jumped Sept to Dec and then to Jan?
I moved from Sept to Dec in order to place PTS and CXX options since I was too late to do so for my original build date, I am pushing out to Jan in order to give more time for some CXX options to
(hopefully) become approved.

As for availability in Jan, PTS & CXX option are available until they are not ... availability in a given month depends upon availability and uptake...

Originally Posted by evilfij
I hear you. And I hope it sticks and painted parts are available with PTS, just sharing what I know. I don’t know if it did it before, but painted interior trim comes up as a conflict with PTS on GT4.
totally get it ... I'm just going with what PCNA Exclusiv are telling me and at some level I have to "trust" that they are accurately reflecting the actual situation...

from Exclusiv 7/21...

"You asked about the interior trim. Yes, even with PTS, it will come painted in the exterior color. So, you should be covered with that."



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