My bad experience renting a track car at Nurburgring
05-07-2010, 11:23 PM
#31
Denny
05-08-2010, 12:24 AM
#33
Rennlist Member
Hey TS, is this you? (Love the matching stripes from the RAtl race)
Going to WGI?
05-08-2010, 02:17 AM
#37
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Now I have to spend hours of my life hunting for his bad press on all the other forums I have no doubt he's been 'busy' on...
Just to elaborate, Mr. Mobine was offering Ron a great internet review if we gave him stuff for free - I guess this is the flip-side of that 'deal'.
After spending nearly 8 years of my life as a consumer journalist - this makes me sad.
Just to elaborate, Mr. Mobine was offering Ron a great internet review if we gave him stuff for free - I guess this is the flip-side of that 'deal'.
After spending nearly 8 years of my life as a consumer journalist - this makes me sad.
05-08-2010, 03:04 AM
#38
Race Director
Now I have to spend hours of my life hunting for his bad press on all the other forums I have no doubt he's been 'busy' on...
Just to elaborate, Mr. Mobine was offering Ron a great internet review if we gave him stuff for free - I guess this is the flip-side of that 'deal'.
After spending nearly 8 years of my life as a consumer journalist - this makes me sad.
Just to elaborate, Mr. Mobine was offering Ron a great internet review if we gave him stuff for free - I guess this is the flip-side of that 'deal'.
After spending nearly 8 years of my life as a consumer journalist - this makes me sad.
05-08-2010, 09:02 AM
#40
Rennlist Member
Bottom line: never trust blackmailers named Shahin. 
Professional Racing and Driving Coach
Professional Racing and Driving Coach
05-08-2010, 09:06 AM
#41
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Two sides to every story, the Interweb is amazing.
05-08-2010, 09:17 AM
#42
As a consumer and performance car owner, I like the ability to share information with ease and exchange views with other enthusiasts around the globe; including, giving feedback on services and companies I've used. The key aspect to this is the desire to give honest and clear comment on said companies/services - and where possible making any criticism constructive.
However, as a business owner, I dislike that customers, who are less than honest, can spout rubbish about a company/service without (a) the company in question being aware of what is being said and (b) the legitimacy of the complaint being easy to ascertain by the audience. This thread being the perfect example: -
Poster comes on, spouts a load of venom against RSR, and whether his intention or not, potentially doing a lot of damage to their reputation and future business. Thankfully in this instance a representative of RSR was made aware of the thread and was able to respond, with facts, and illustrate how unfounded the OP's original comments were.
My concern is what if RSR hadn't become aware of the thread.
05-08-2010, 09:42 AM
#43
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Luckily most of our customers are like friends to us now, and my email box was BULGING with warnings - it's just that I was too busy to notice as Ron and myself are both instructing on the Scuderia Hanseat course this week (7am 'til late each day).
I'm really happy that past, present and (maybe) future buddies and customers came together to let us know about this.
We have a Facebook page and people were even getting in touch with me through that to let me!
What is legitimate here is that Shahine was NOT happy with his service, and we will endeavour to make this better. If this means not 'sorting' people out at the last possible moment, throwing them the keys on 'big boys rules', or bending over backwards to arrange hotels etc... then that makes me a little sad... but it's the way of the world these days.
We should have just said 'look, your car's not reserved, you couldn't decide what you wanted, you can't come with us.'
That would have been a lot simpler...
Anyway - more awesome things can be talked about... like the TWO F458s and THREE Gumpert Apollos I saw in ONE place today...
I'm really happy that past, present and (maybe) future buddies and customers came together to let us know about this.
We have a Facebook page and people were even getting in touch with me through that to let me!
What is legitimate here is that Shahine was NOT happy with his service, and we will endeavour to make this better. If this means not 'sorting' people out at the last possible moment, throwing them the keys on 'big boys rules', or bending over backwards to arrange hotels etc... then that makes me a little sad... but it's the way of the world these days.
We should have just said 'look, your car's not reserved, you couldn't decide what you wanted, you can't come with us.'
That would have been a lot simpler...
Anyway - more awesome things can be talked about... like the TWO F458s and THREE Gumpert Apollos I saw in ONE place today...
05-08-2010, 09:45 AM
#44
Dale, all fair points.
I haven't used you guys but would be very happy to in the future based on the comments on this thread and they way you have handled this situation.
I haven't used you guys but would be very happy to in the future based on the comments on this thread and they way you have handled this situation.
05-08-2010, 09:50 AM
#45
Drifting
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Luckily most of our customers are like friends to us now, and my email box was BULGING with warnings - it's just that I was too busy to notice as Ron and myself are both instructing on the Scuderia Hanseat course this week (7am 'til late each day).
I'm really happy that past, present and (maybe) future buddies and customers came together to let us know about this.
We have a Facebook page and people were even getting in touch with me through that to let me!
What is legitimate here is that Shahine was NOT happy with his service, and we will endeavour to make this better. If this means not 'sorting' people out at the last possible moment, throwing them the keys on 'big boys rules', or bending over backwards to arrange hotels etc... then that makes me a little sad... but it's the way of the world these days.
We should have just said 'look, your car's not reserved, you couldn't decide what you wanted, you can't come with us.'
That would have been a lot simpler...
Anyway - more awesome things can be talked about... like the TWO F458s and THREE Gumpert Apollos I saw in ONE place today...
I'm really happy that past, present and (maybe) future buddies and customers came together to let us know about this.
We have a Facebook page and people were even getting in touch with me through that to let me!
What is legitimate here is that Shahine was NOT happy with his service, and we will endeavour to make this better. If this means not 'sorting' people out at the last possible moment, throwing them the keys on 'big boys rules', or bending over backwards to arrange hotels etc... then that makes me a little sad... but it's the way of the world these days.
We should have just said 'look, your car's not reserved, you couldn't decide what you wanted, you can't come with us.'
That would have been a lot simpler...
Anyway - more awesome things can be talked about... like the TWO F458s and THREE Gumpert Apollos I saw in ONE place today...
