AIM Race Studio 3.08.02 will not stay up
#1
Drifting
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AIM Race Studio 3.08.02 will not stay up
I used this successfully at LRP last weekend, but now I only stays up about 10 secs and then gives me "AIM Sw has stopped working" constantly. Rebooted but no joy.
Anyone else seen this?
Window 10
Anyone else seen this?
Window 10
#3
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I was going to say, the old software is not compatible with the new firmware!
Anytime the little blue cloud is lit on the top right of RS3 (when you have Internet access), there is new software and/or firmware downloadable simply by clicking that link.
Glad you fixed it!
Anytime the little blue cloud is lit on the top right of RS3 (when you have Internet access), there is new software and/or firmware downloadable simply by clicking that link.
Glad you fixed it!
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Specializing in Professional, Private Driver Performance Evaluation and Optimization
Consultation Available Remotely and at VIRginia International Raceway
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I was going to say, the old software is not compatible with the new firmware!
Anytime the little blue cloud is lit on the top right of RS3 (when you have Internet access), there is new software and/or firmware downloadable simply by clicking that link.
Glad you fixed it!
Anytime the little blue cloud is lit on the top right of RS3 (when you have Internet access), there is new software and/or firmware downloadable simply by clicking that link.
Glad you fixed it!
#6
Drifting
Thread Starter
This keeps happening. After I upgraded to 3.09 it seemed to work fine, then I started getting "AIM Sw has stopped working". So I upgraded to 3.10, at first it worked but then an hour later I tried starting it again and I again got "AIM Sw has stopped working" (pic below)
Is there a support line I can contact?
Thanks in advance for any assistance.
Jeff
Is there a support line I can contact?
Thanks in advance for any assistance.
Jeff
#7
Drifting
Thread Starter
I submitted a tech support ticket here: http://www.aim-sportline.com/eng/tech_support/index.php
Hopefully they'll be able to resolve this issue.
Jeff
Hopefully they'll be able to resolve this issue.
Jeff
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#8
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Jeff, please call Robbie Yeoman at AiM Sports West for direct response. He may be able to connect via TeamViewer and accelerate the pace of the diagnosis. I have updated seven of my own computers and since the first of the year (when I had trouble like yours) there has been no issue.
There is a bulletin that indicates there may be an antivirus conflict, also, when the .exe is called on. So that may be an issue, too. I would temporarily shut down your antivirus and try it again.
There is a bulletin that indicates there may be an antivirus conflict, also, when the .exe is called on. So that may be an issue, too. I would temporarily shut down your antivirus and try it again.
#9
Drifting
Thread Starter
You Rock Peter! I temporarily disabled my AVG antivirus and the app stays up. Thanks a lot.
I guess for now I'll just disable AVG every time I need to run the app. Perhaps in the future they will come up with a patch for it.
Thanks again.
Jeff
I guess for now I'll just disable AVG every time I need to run the app. Perhaps in the future they will come up with a patch for it.
Thanks again.
Jeff
#10
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#11
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Jeff, just go to this page for directions on workarounds for AVG and Norton antivirus crashes.
http://www.aim-sportline.com/eng/dow...ftware-rs3.htm
Direct link is here: http://www.aim-sportline.com/downloa..._antivirus.pdf
Just need to add an exception in the antivirus for the AiM executable.
http://www.aim-sportline.com/eng/dow...ftware-rs3.htm
Direct link is here: http://www.aim-sportline.com/downloa..._antivirus.pdf
Just need to add an exception in the antivirus for the AiM executable.
#12
Drifting
Thread Starter
Jeff, just go to this page for directions on workarounds for AVG and Norton antivirus crashes.
http://www.aim-sportline.com/eng/dow...ftware-rs3.htm
Direct link is here: http://www.aim-sportline.com/downloa..._antivirus.pdf
Just need to add an exception in the antivirus for the AiM executable.
http://www.aim-sportline.com/eng/dow...ftware-rs3.htm
Direct link is here: http://www.aim-sportline.com/downloa..._antivirus.pdf
Just need to add an exception in the antivirus for the AiM executable.
#14
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My pleasure, Matt.
Great shock data pre and post repave, BTW. Thanks for sharing!
Great shock data pre and post repave, BTW. Thanks for sharing!