ThomasWShea

if this is true that it is something to do with the cars, not administrative at all…right?

mdrobc1213

without knowing the part then we don’t know but if it affects ALL of VW exports then it is not just our cars…Cayenne’s only and could be something as simple as a universal part like a gas cap or even door jam sticker or the Mulroney Sticker which are printed at the port but must be 100% correct or cars cannot be released from port so it is hard to say without knowing but across the board suggests a more general fix as we’re talking a bunch of different cars across a whole lot of cars that encompass VW Group. Unlike a Cayenne design specific issue as before I think with the software problem previously one would think.

ThomasWShea

i get your point. my point is someone was told it was administrative and nothing to do with the cars. imo, if they have to install a different gas cap, that is simple, yes, but still not administrative too me. that is a physical part for the car. so the term administrative hold doesn’t mean what I would think it means, in this case.

ricktu

I received a little more information - the hold is due to a part that needs to be replaced. Here's the wording I received: "At issue is a small electronic component that is a part of a larger control unit, which will be replaced." Also, Porsche is going to update projected delivery dates. My projected delivery date was 2/8/2024, it's been pessimistically updated to 4/12/2024. So, they're buffering delivery by 2 months to resolve this issue. I'm told that the new projected date is being applied for ALL vehicles affected by the hold, so not necessarily accounting for where it is in the process already, etc. I'm hoping against hope that they can ship parts and update my Cayenne sooner than that.

Lastly - it looks like it's not all VW Group vehicles as I previously relayed. Even within Porsche not all models are affected - for instance Macan deliveries are not being held.

ricktu

I was the one who relayed that it was an administrative hold as that was what was told to me by my SA. Agree, that doesn't appear to be the right characterization now. It's a part that needs to be replaced.

jayshi827

Thank you for sharing that info. I wonder if that means some of the current Cayenne needs to be recalled??

ricktu

I actually asked about this as well - and no recall as of yet. Don’t know if one will come or not.

mdrobc1213

thanks...that kinda jives in part with what I hear this AM. Something needs to be swapped out...now sounds like a part maybe a plug to or harness that wasn't made up to standards they found...across multiple vehicles. Great they found it...bad in terms of quality control and delays.. Guess global supply chain issues continue all around. In any event they will fix and I'll get my car when it arrives....early June or later as long as it is done correctly and this is not an ongoing thing with Porsche and the car...am okay with giving them some slack for now. Now their version/definition of admin needs updating for sure and my advice is to tighten up quality and increase transparancy as this gonna cost them more $$ am sure down the line with customer to keep orders and future ones. My 2 cents...

BTW. This is from the Taycan forum from an owner who got his car held also. This is what he/she posted they got today from Porsche..

"2/1/2024 UPDATE: We recently informed you of a delay in delivering certain Porsche vehicles from ports due to a customs issue. We have been working diligently to address this, but it has now become apparent that this process will take some time to resolve, and we are consequently updating the delivery dates on certain cars currently either at ports, or due to arrive shortly. This delay does not affect either the 718 or Macan, deliveries of which continue as normal.

At issue is a small electronic component that is a part of a larger control unit, which will be replaced. Arrangements for replacement parts are being made to begin this work as soon as possible. We are working as a priority to resolve this issue and to provide you and our customers with more regular updates. In the meantime - and out of caution - we are revising the estimated delivery dates to reflect the likely delay more accurately. We appreciate your patience and understanding as we work together to support our customers."

retom

This is starting to really worry me. Yes, I know, all manufacturers have bigger or smaller problems with incorrectly manufactured cars. However, as a long-time participant of several car forums, I notice that the number of holds in handing over new cars to Porsche customers is starting to be astonishing. First, problems with the high voltage wiring harnesses in hybrids, then a multi-month problem with the hybrid software, and now this. And all these within only 1 year.

lvlvdou

It sounds like both the Taycan and the Cayenne are having the same electronic component swapped. Is this true or are we confusing one’s issue with the other’s? (Btw my Cayenne has been held at Davisville port since 1/22 and I’m also waiting for whatever issue to be resolved.)

7382929296

Every car except 718 and Macan is having the same issue. My GT3 RS is stuck as well.

Defratos

You know hearing all of this brings me back to my dealer when I tried placing an order back in November 2023. This was for a Cayenne Turbo E-Hybrid and he informed me because of the E-hybrid model it has still not received clearance to be imported into KSA.

All other non-hybrid Cayennes were ok to order and import but not the E-hybrid models. When I asked for an estimated time on when it might be cleared for import he mentioned February 2024.

Seeing all the above I now have no idea if this was part of his initial guestimate or if this is just an additional problem on the already mountain of problems Porsche has managed to pile up on their 24 models.

Honestly I find myself looking at BMW X5's X6's and Audi RSQ8's as an alternative because with all the chaos Porsche has managed to create I don't see a light at the end of the tunnel

jayshi827

I am in the same boat. Do you think the dealer allows customers to cancel order and take deposit back?

ThomasWShea

Go read about the Audi BSG issues on audiworld, the RSQ8 is included in that.

donsladek

From a general forum posting today: