PORSCHE CAYENNE TURBO 2011 CAMSHAFT BOLT FAILURE $35,199.00
#61
The bolts appear to be almost custom dimensions - so my WAG - they are made by or for the manufacturer of the camshaft adjuster.
The PET image you're showing is also a bit wrong - it's for the V6 engine. Notice the heads only have 3 spark plug holes? And 3 intake ports. And 3 sets of lobes on the camshafts?
The PET image you're showing is also a bit wrong - it's for the V6 engine. Notice the heads only have 3 spark plug holes? And 3 intake ports. And 3 sets of lobes on the camshafts?
We are in the works with one the aerospace manufacturing companies to see if we can have these made in a titanium alloy or something with a bit more strength while being able to handle the proper heat generated in that compartment.
We will keep you posted as these things develop.
#62
Update: PORSCHE field rep. Kerry West has been in contact today, here is the latest reply:
"I have them looking in the Cylinders with a Boroscope to see what additional damage might be? When we know the extent of the damage, we can then see what assistance we can offer you. Thanks"
"I have them looking in the Cylinders with a Boroscope to see what additional damage might be? When we know the extent of the damage, we can then see what assistance we can offer you. Thanks"
Last edited by Wheel Dynamics; 04-17-2017 at 10:19 PM.
#64
As promised, here is an other update, this information just became available today. So pretty much this is PORSCHE's update on replacing the failed sprockets, meaning that if there wasn't an issue with the original design then why would 8 x .95 cent parts now be costing the owners or consumers the price difference of almost $1,400 in upgrade parts?
I mean why would the owners have to foot the bill for a defective item it it was good enough to supersede to a new and better made one?
I mean why would the owners have to foot the bill for a defective item it it was good enough to supersede to a new and better made one?
#65
As promised, here is an other update, this information just became available today. So pretty much this is PORSCHE's update on replacing the failed sprockets, meaning that if there wasn't an issue with the original design then why would 8 x .95 cent parts now be costing the owners or consumers the price difference of almost $1,400 in upgrade parts?
The information about the unavailability of the bolts however isn't new - it's new to you. Those of us who have been dealing with this and researching it for some time now already knew the bolts as a part were not available. I think it's good you've proven this to yourself though. I believe it's actually discussed somewhere back in this thread - or in another where we were trying to locate and source replacement bolts.
Good luck with your repair.
#66
I suspect Porsche doesn't trust the simple replacement of the bolts by their technicians. I agree - if the old bolts can be removed reliably (which I'd question since I can't get the ones out of my old adjusters with them sitting on a workbench) then just replacing them might be an alternative. BMW apparently did this - sent out bolt kits instead of replacement adjusters.
The information about the unavailability of the bolts however isn't new - it's new to you. Those of us who have been dealing with this and researching it for some time now already knew the bolts as a part were not available. I think it's good you've proven this to yourself though. I believe it's actually discussed somewhere back in this thread - or in another where we were trying to locate and source replacement bolts.
Good luck with your repair.
The information about the unavailability of the bolts however isn't new - it's new to you. Those of us who have been dealing with this and researching it for some time now already knew the bolts as a part were not available. I think it's good you've proven this to yourself though. I believe it's actually discussed somewhere back in this thread - or in another where we were trying to locate and source replacement bolts.
Good luck with your repair.
Thanks,
#69
#71
I did after I had mine changed at my expense. I told them why I had them changed and pointed them to some threads explaining the issue. I was later contact by NHTSA-DOT and asked for some help clarifying the problem - which was "Under Investigation" for a possible action by them.
#72
#73
Well here is the update, I spoke with Scott (a service writer) who has been in charge of my Cayenne the whole time it has been there.
He called to tell me that the vehicle should be ready next week (meaning this week) since the call came in last week. I asked what the deal was since I was promised a call from Terry after the heads were removed in order to determine what if anything Porsche would be willing to do for me in this case.
I was told that I would probably only have to pay for the authorized tear-down and the tow fee...
Here is the back-up motor I purchased, it has around 20K miles on it, it was ready to install had PORSCHE had not made good on this effort, now I shall put her up for sale, but I will confirm the final details once I have them.
He called to tell me that the vehicle should be ready next week (meaning this week) since the call came in last week. I asked what the deal was since I was promised a call from Terry after the heads were removed in order to determine what if anything Porsche would be willing to do for me in this case.
I was told that I would probably only have to pay for the authorized tear-down and the tow fee...
Here is the back-up motor I purchased, it has around 20K miles on it, it was ready to install had PORSCHE had not made good on this effort, now I shall put her up for sale, but I will confirm the final details once I have them.
#74
Recall in progress. https://www.nhtsa.gov/vehicle/2011/P...UV/AWD#recalls
June 7, 2017 NHTSA Campaign Number: 17V368000
Camshaft Controllers may Loosen and Fail
An engine stall can increase the risk of a crash.
NHTSA Campaign Number: 17V368000
Manufacturer Porsche Cars North America, Inc.
Components ENGINE
Potential Number of Units Affected 17,986
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2012 Panamera S, Panamera 4S and Panamera Turbo vehicles, 2011-2012 Panamera and Panamera 4 vehicles, and 2011 Cayenne S and Cayenne Turbo vehicles. The affected vehicles have camshaft controllers that may come loose inside the engine, potentially resulting in an engine stall.
Remedy
Porsche will notify owners, and dealers will replace the fastening screws for the camshaft adjusters, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH08.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
15 Affected Products
Vehicles
MAKE MODEL YEAR
PORSCHE CAYENNE S 2011
PORSCHE CAYENNE TURBO 2011
PORSCHE PANAMERA 2011-2012
PORSCHE PANAMERA 4 2011-2012
PORSCHE PANAMERA 4S 2010-2012
PORSCHE PANAMERA S 2010-2012
PORSCHE PANAMERA TURBO 2010-2012
1 Associated Document
Recall Acknowledgement
RCAK-17V368-8382.pdf243.667KB
Letter attached.
June 7, 2017 NHTSA Campaign Number: 17V368000
Camshaft Controllers may Loosen and Fail
An engine stall can increase the risk of a crash.
NHTSA Campaign Number: 17V368000
Manufacturer Porsche Cars North America, Inc.
Components ENGINE
Potential Number of Units Affected 17,986
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2012 Panamera S, Panamera 4S and Panamera Turbo vehicles, 2011-2012 Panamera and Panamera 4 vehicles, and 2011 Cayenne S and Cayenne Turbo vehicles. The affected vehicles have camshaft controllers that may come loose inside the engine, potentially resulting in an engine stall.
Remedy
Porsche will notify owners, and dealers will replace the fastening screws for the camshaft adjusters, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH08.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
15 Affected Products
Vehicles
MAKE MODEL YEAR
PORSCHE CAYENNE S 2011
PORSCHE CAYENNE TURBO 2011
PORSCHE PANAMERA 2011-2012
PORSCHE PANAMERA 4 2011-2012
PORSCHE PANAMERA 4S 2010-2012
PORSCHE PANAMERA S 2010-2012
PORSCHE PANAMERA TURBO 2010-2012
1 Associated Document
Recall Acknowledgement
RCAK-17V368-8382.pdf243.667KB
Letter attached.